Bathhouse Supervisor

2 months ago

Pagosa Springs, United States The Springs Resort Full time
Description

The Bathhouse Supervisor provides friendly, attentive, and timely service to care for the enhanced well-being of all who join us to soak at the Bathhouse. The Bathhouse works as a team to ensure guest satisfaction and an overall hospitable experience. The Bathhouse Supervisor is the team lead during his/her respective shift.

Responsibilities:
  • Comply with Bathhouse and The Springs Resort and Spa Policies
  • Welcome and receive guests seeking to enhance their physical, mental and emotional well-being
  • Provide educational knowledge about The Springs while checking in Local and Visiting guests
  • Taking ownership of the Bathhouse by keeping the facility clean, stocked, and full of energy
  • Working as a member of the team and taking pride in your own professional development
  • Coach the team while overseeing daily operations and ensure smooth workflow within the department.
  • Lead by example and demonstrate the necessary qualities to ensure the guest experience is exceptional.
  • Supervise, mentor, and motivate a team of employees.
  • Ensure compliance with company policies, procedures, and safety regulations.
  • Coordinate and communicate effectively with upper management and other departments.
  • Monitor performance metrics and provide constructive feedback to team members.
  • Handle employee scheduling, time-off requests, and other administrative duties.
  • Address and resolve employee conflicts and issues promptly and professionally.
  • Participate training new staff members.
Requirements

REASONABLE ACCOMMODATION STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

QUALIFICATION STANDARDS

Education & Experience:
  • At least 1 to 2 years of progressive experience in a retail capacity or a related field required
  • Must be able to work any day of the week including Holidays.
  • Must have time management as well as exceptional organization skills
  • Must be able to work am and pm shift
Physical requirements:
  • Flexible and long hours required
  • Must be okay with working inside and outside in various temperatures
  • Must be able to lift up to 20 lbs
  • Must be able to stand for long periods of time


Salary Description

$18.00 starting hourly

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