Warehouse General Manager

4 weeks ago

Woodburn, United States doitbestcareers.com Full time

**Position:** Warehouse General Manager **Location:** Woodburn, OR

**Job Id:** 1225 **# of Openings:** 1 **Do it Best, a leader in the independent home improvement distribution channel, is seeking a dynamic General Manager to lead our strategic Woodburn, OR warehouse team. This position offers a competitive salary, annual bonus opportunity, generous profit sharing, relocation assistance and comprehensive medical, dental and vision benefits. The ideal servant leader will oversee a team of dedicated staff operating a first shift weekday schedule, providing the candidate an effective work/life balance**. **Description** The General Manager (GM) of the Distribution Center (Retail Service Center - RSC) is responsible for the organizational health of the operation and performance of the facility. This position must have a proven track record of success in leading a team of salaried and hourly staff. Operationally, the GM must be able to successfully care for the safe and accurate receipt, storage, order fulfillment and delivery of +68,000 skus to our Member-Owned stores. The GM must be able to communicate effectively to everyone within his/her 360-degree scope verbally and in writing. This includes but is not limited to salaried and hourly staff, corporate headquarters personnel, business development staff, member stores and vendors. **Responsibilities**

* Maintain and consistently improve the corporate culture of *Serving others the way youd like to be served*.

* Motivate, inspire and manage a large staff of managers, employees and seasonal workers.

* Accomplish RSC talent objectives by recruiting, selecting, onboarding, training, developing, coaching, counseling, and disciplining all staff members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; and enforcing policies and procedures.

* Responsible for P&L/Budget management for the RSC.

* Monitor and manage all revenues and expenses that impact P&L performance.

* Ensure that customer's service expectations are met, including achieving all service levels metrics and quality performance goals.

* Communicate and interact with customers and various internal departments (i.e. IT, HR, Accounting, etc.) in order to resolve issues, capitalize on opportunities and improve business and service performance.

* Achieves RSC operational objectives by contributing RSC operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality and customer-service standards; resolving problems; completing audits; and identifying trends

* Develops RSC operations systems by determining product handling requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management and shipping

* Analyze process work flow, manning and space requirements, and equipment layout; implementing changes frequently with the appropriate methodologies

* Collaboratively works with critical business partners at other distribution facilities, in the Corporate Office and with our member stores

* Maintains a safe and healthy work environment by establishing, following, enforcing standards and procedures; complying with OSHA regulations and corporate objectives.

* Secures property by developing protection and access policies and procedures

* Ensure the RSC operates efficiently and in accordance with standard operating procedures

* Ensure company policies are communicated, administered and enforced (i.e. accounting, operational, regulatory and administrative)

* Maintains an active leadership role in managing turnover to the appropriate level (among exempt and non-exempt staff members.

* Ensures staff members have proper access to the necessary tools to perform their assigned duties and that the tools are routinely accounted for and adequately maintained

* Must be at work on a regular and predictable basis or as scheduled and follow company policies and procedures and maintain a safe work environment

**Education and Experience (minimum):**

* Bachelors Degree

* 10 years of applicable warehousing/distribution center management experience

* 3+ years of supervisory experience required

* 5+ years of experience in a large, high volume DC facility strongly preferred

* WMS experience/equipment/safety

* Small Parcel Processing experience

**Skills and Abilities** **Minimum**

* Excellent Leadership ability

* Strong coaching and employee development skills and experience

* Strong interpersonal skills with the ability to motivate and inspire others

* Strong Human Resource capabilities or background

* Advanced customer interaction skills with the ability to communicate effectively

* Proactive problem solving ability

* Strong judgment and decision-making ability

* Demonstrated competency in budgeting, forecasting and planning

* Proven history of profit and loss management

* Effective listening, communication (verbal and written) and negotiating skills

* Manages time effectively and adapts quickly to changing priorities

* Experience with design and layout of distribution facilities and best-in-class operations

* Demonstrated understanding of managing product flow including; receipts of products, movement within the flow through operations, functional operations

* Demonstrated knowledge of warehouse management systems

Apply for this Position

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