Retail Customer Service Team Member

1 month ago


Nampa, United States Michaels Stores Full time

Store - NAMPA, ID

We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Major Activities
Help customers shop, locate product they are looking for and provide solutions
Provide a fast and friendly check out experience; execute cash handling to standards
Engage customers on benefits of Rewards program and complete enrollments
Educate customer on Voice of Customer (VOC) survey
Assist with Omni channel processes, including BOPIS (Buy Online Pickup in Store) and Ship From Store (SFS)
Participate in the truck un-load, stocking and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process and general store recovery to ensure a well merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for other Team Members
Other duties as assigned

Preferred Type of experience the job requires
Retail and/or customer service experience preferred

Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.

To review a comprehensive list of benefits, please visit Michaels Benefits

CO, CT, WA and RI only -To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI.



  • Nampa, United States Michaels Full time

    Store - NAMPA, IDDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop,...


  • Nampa, United States SAS Retail Services Full time

    Hey detail-oriented person! We handleproduct movement at retail. We display it, we move it, we track it;making sure stores and their product suppliers have the bestopportunities for optimal sales. Is your retailcareer ready for a boost? Looking for the next step and a path tomanagement? Then make sure you choose the right place to grow. Weoffer great...


  • Nampa, United States SAS Retail Services Full time

    Hey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. Your career belongs to you. Align yourself with an organization that provides ample opportunities for growth, promotion, and choice. We're growing our...


  • Nampa, United States Ken Wells - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewI am seeking dynamic insurance professionals for the office of Ken Wells - State Farm Agent who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your...


  • Nampa, United States Crunch Fitness Full time

    Looking for enthusiastic people with open availability Pay is $8 an hour with commission opportunityReports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as...

  • Team Member

    3 months ago


    Nampa, United States Jamba Juice Full time

    This position is for a co-branded Jamba Juice & Auntie Anne's location. Position Overview: Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards.Essential Function: Responsible for following brand standards, company rules...

  • Customer Specialist

    3 months ago


    Nampa, United States Ascena Retail Group Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...


  • Nampa, United States Wireless Vision Full time

    Part-Time Retail Sales Representative T-Mobile Premium Retailer – Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you. In this role, you will represent the T-Mobile brand and meet customers’...


  • Nampa, United States Savers | Value Village Full time

    Job Title: Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value-priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items...

  • Retail Manager

    1 week ago


    Nampa, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Retail ManagerWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...


  • Nampa, United States Jacksons Food Stores Full time

    Nampa, ID, USA ● Nampa, Store 239, 5950 E Franklin Rd, Nampa, Idaho, United States of America Req #10401 Wednesday, August 14, 2024 A Retail Image Associate is a key member of the store team who helps maintain our reputation of offering clean and well-presented stores. You take pride in the way the store looks and strive to ensure it is clean, organized,...


  • Nampa, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Store Production Team MemberWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...


  • Nampa, United States Savers | Value Village Full time

    Description Job Title: Store Production Team Member Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Customer Service

    4 weeks ago


    Nampa, United States Agri Beef Full time

    Agri Beef is a family owned and operated company rooted in the heart of the Northwest. Originally founded in 1968, the company has expanded into a vertically integrated beef production model to include every process of the beef lifecycle including ra Customer Service, Accounting, Specialist, Service, Nutritionist, Transportation, Retail, Manufacturing


  • Nampa, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Store Production Team MemberWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...


  • Nampa, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Retail Store AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...


  • Nampa, United States Savers | Value Village Full time

    Description Job Title: Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Retail Cashier

    1 week ago


    Nampa, United States Jackson Energy Full time

    Pay: $15.50 - $16.50 an hour. At Jacksons, we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. In addition to competitive pay, store team...

  • Retail Cashier

    4 weeks ago


    Nampa, United States Jackson Energy Full time

    Mid-day and closing shifts, 11AM-7PM and 3PM-11PM. Pay: $15.50 an hour. At Jacksons, we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. In...

  • Retail Sales Associate

    3 months ago


    Nampa, United States Lifetime Products Full time

    Are you looking for flexible work as part of a great team that helps people find and buy the lifestyle and adventure products that they love? The Lifetime Store believes in providing the best products at the best value to our customers through dedicated service and friendly assistance. With Sundays off and early closing hours at 7 pm, the Lifetime store is a...