SME Help Desk Specialist
2 weeks ago
- Organizes and directs the configuration and operation of information management systems
- Provides the day-to-day system administration to include system and resource optimization, and user assistance
- Conducts capacity and performance analysis, and provides system configuration change and upgrade recommendations
- Increases system administrator efficiency and accuracy via the use of automated tools and scripts, develops system administrator procedures, and conducts system administrator training and skills assessment
- Determines computer user needs; analyzes system capabilities and programming techniques and controls
- Performs system capacity analysis and planning, maintains servers, creates monitoring reports and logs, and ensures functionality of system links
- Plans, organizes, and documents complex system design activities and configure systems to be consistent with the USCYBERCOM policies and procedures
Qualifications:
- Must possess current Counterintelligence Polygraph and Top Secret clearance with SCI eligibility
- Must have minimum DOD 8140/DOD 8570 IAT Level I Certification (A+, CE, CCNA-Security, CND, Network+ CE, SSCP)
- Minimum 15 years of system administrator experience
- Minimum of High School Diploma
- Strong attention to detail and organizational skills
- Excellent communications skills
-
Help Desk Specialist Ii
2 days ago
Columbia, United States Columbia Association Full timeColumbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career...
-
Columbia, United States IMG Information Management Group, Inc. Full timeOpportunity: Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support. Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users Provide...
-
SME Help Desk Specialist with Security Clearance
1 month ago
Columbia, United States Spyros Information & Technology Consulting, LLC Full timeDuties: * Organizes and directs the configuration and operation of information management systems * Provides the day-to-day system administration to include system and resource optimization, and user assistance * Conducts capacity and performance analysis, and provides system configuration change and upgrade recommendations * Increases system administrator...
-
Help Desk Tier I Support Analyst
1 month ago
Columbia, United States KG Workforce Solutions, LLC Full timeKG Workforce Solutions is recruiting for a Help Desk Tier I Support Analyst to provide quality support and customer service on technical and operational requests. The Help Desk Tier I Support Analyst will log and document customer requests using the call tracking system.Primary Responsibilities:Serve as the initial point of contact for internal and external...
-
Help Desk Tier I Support Analyst
2 months ago
Columbia, United States KG Workforce Solutions, LLC Full timeKG Workforce Solutions is recruiting for a Help Desk Tier I Support Analyst to provide quality support and customer service on technical and operational requests. The Help Desk Tier I Support Analyst will log and document customer requests using the call tracking system.Primary Responsibilities:Serve as the initial point of contact for internal and external...
-
IT Help Desk Analyst, Computer Operator
11 hours ago
Columbia, United States Inteliblue Full timeJob DescriptionJob DescriptionIT Help Desk Analyst, Computer Operator - Immediate Placement This is a very urgent requirement with immediate placement, please apply for immediate consideration. No Corp to Corp candidates - only W2 or 1099 candidates.Job Title:: IT Help Desk Analyst, Computer OperatorLocation:: Columbia, South CarolinaInterview:: In-person OR...
-
Trainer cum User Support Specialist
2 weeks ago
Columbia, United States Ark Solutions Full timeRole: Trainer cum User Support Specialist Columbia, SC (Hybrid) Long term Contract until 2027 end Education: Undergrad degree preferred Day-to-day Responsibilities: Performing help desk functions, training end users, developing training materials. Required Skills: Experience teaching and training users on computer applications; developing training course...
-
LU - IT Service Desk Specialist
6 days ago
Columbia, United States Focused HR Solutions Remote Work Freelance Full time $27 - $34This job is 50% on-site in Columbia, SC Our direct client has an opening for a IT SERVICE DESK 10955-1 This position is up to 12 months, with the option of extension, and is in Columbia, SCCorp to Corps are NOT allowed for this client. W2 Only.MAJOR RESPONSIBILITIES OF THIS POSITION INCLUDE THE FOLLOWING:To assist Site Support Manager and Operations...
-
LU - IT Service Desk Specialist
23 hours ago
Columbia, United States Focused HR Solutions Remote Work Freelance Full time $27 - $34This job is 50% on-site in Columbia, SC Our direct client has an opening for an IT SERVICE DESK 10955-1 This position is up to 12 months, with the option of extension, and is in Columbia, SCCorp to Corps are NOT allowed for this client. W2 Only.MAJOR RESPONSIBILITIES OF THIS POSITION INCLUDE THE FOLLOWING:To assist the Site Support Manager and...
-
Team Leader
6 days ago
Columbia, United States Self Help Africa Inc Full timeJob Title: Team Leader Organisation : Self Help Africa Location: Lusaka, Zambia Contract Duration: Four years – subject to performance Start Date: 1 July 2024 Reports to: Zambia Country Director and the GREEN Tech4CE Programme Management Board Salary and Benefits: Competitive package reflecting the seniority of the post holder and skill set required to...
-
IT Service Desk Technician
2 hours ago
Columbia, United States IDR, Inc. Full timeIDR is seeking an IT Service Desk Technician to join one of our top clients in the Nashville, TN area. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the IT Service Desk Technician: Deploy pre-packaged software to employee...
-
Technical Support Specialist
4 weeks ago
Columbia, United States Core Technology Solutions Full timeOur client, a leading insurance organization in Columbia, SC, is seeking talented Technical Support Specialists to join their team!If you are a technical support professional with strong communication and technical support skills and are looking for an opportunity for career growth with one of the largest employers in South Carolina, this may be the place...
-
Technical Support Specialist
4 weeks ago
Columbia, United States Core Technology Solutions Full timeOur client, a leading insurance organization in Columbia, SC, is seeking talented Technical Support Specialists to join their team!If you are a technical support professional with strong communication and technical support skills and are looking for an opportunity for career growth with one of the largest employers in South Carolina, this may be the place...
-
Information Technology Help Desk Analyst
2 weeks ago
Columbia, United States Frequentis Full timeJob Description: IT Helpdesk Support Specialist (ONSITE) Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Job Duties Summary: The successful candidate will be responsible for installation, administration and support of internal company software applications and hardware, troubleshooting computer...
-
Information Technology Help Desk Analyst
2 weeks ago
Columbia, United States Frequentis Full timeJob Description: IT Helpdesk Support Specialist (ONSITE)Job Duties Summary: The successful candidate will be responsible for installation, administration and support of internal company software applications and hardware, troubleshooting computer problems, determining source, and advising on appropriate action, monitoring network connections and supporting...
-
Information Technology Help Desk Analyst
4 weeks ago
Columbia, United States Frequentis Full timeJob Description: IT Helpdesk Support Specialist (ONSITE)Job Duties Summary: The successful candidate will be responsible for installation, administration and support of internal company software applications and hardware, troubleshooting computer problems, determining source, and advising on appropriate action, monitoring network connections and supporting...
-
Information Technology Help Desk Analyst
4 weeks ago
Columbia, United States Frequentis Full timeJob Description: IT Helpdesk Support Specialist (ONSITE)Job Duties Summary: The successful candidate will be responsible for installation, administration and support of internal company software applications and hardware, troubleshooting computer problems, determining source, and advising on appropriate action, monitoring network connections and supporting...
-
IT Service Desk Technician
3 days ago
Columbia, United States IDR, Inc. Full timeIDR is seeking an IT Service Desk Technician to join one of our top clients in the Nashville, TN area. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!Position Overview/Responsibilities for the IT Service Desk Technician:Deploy pre-packaged software to employee...
-
Cyber Training Specialist
3 weeks ago
Columbia, United States Powell Consulting Group Full timePowell Consulting Group (PCG) of Hyattsville, MD, is looking to hire a full-time Cyber Training Specialist for a contract with USCYBERCOM. This position receives a competitive salary, depending on experience, and excellent benefits, including medical, dental, vision, a flexible spending account (FSA), short- and long-term disability, a 401(k) plan, and more....
-
Ticket Coordinator
2 weeks ago
Columbia, United States Mission First Full timeDESCRIPTION As part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Responsibilities include: Monitoring dedicated queues and assign tickets...