Salesforce Data Analyst

Bachelor's degree in a relevant field (e.g., Information Technology, Business Analytics, Business, Computer Science) Intermediate experience with Salesforce administration, including custom object creation, workflow automation, and report generation Strong data analysis, interpretation, and modeling skills Proficiency in data manipulation and reporting tools (e.g., Excel, Tableau) Excellent problem-solving, critical thinking, and communication skills Ability to work effectively with cross-functional teams Attention to detail and a commitment to data accuracy Ability to work both independently and as part of a team Passion for non-profit work and community impact Responsibilities

As a pivotal member of our organization, you will be instrumental in managing and enhancing our unique Salesforce platform, specifically tailored for Public Improvement District (PID) services Serve as the primary point of contact for Salesforce-related inquiries, support, and system maintenance Customize and configure Salesforce to align with the organization's evolving needs Manage user profiles, permissions, and security settings Ensure data integrity through routine cleaning and deduplication Create and maintain reports and dashboards to monitor key performance indicators Collect, clean, and organize data from diverse sources Analyze and interpret data to provide actionable insights for decision-making Develop and maintain data models to enhance data quality and consistency Collaborate with departments to understand data requirements and design effective data solutions Perform data imports, exports, and transformation tasks as needed Utilize data visualization tools for effective presentation of findings and trends Conduct statistical analysis and data modeling to identify trends, patterns, and insights Train staff and users on Salesforce in best practices and data entry standards Provide ongoing support and troubleshooting for Salesforce-related issues Act as a resource for answering questions and resolving problems related to Salesforce and data Collaborate with cross-functional teams to support specific projects and initiatives Provide analytical support and contribute to decision-making processes Identify opportunities for process improvement and automation within Salesforce Collaborate with cross-functional teams to streamline and optimize workflows Understand the organization's mission and objectives to ensure Salesforce aligns with our goals Track and report on donor relations, fundraising efforts, program impact, and volunteer management Qualifications

Bachelor's degree in a relevant field (e.g., Information Technology, Business Analytics, Business, Computer Science) Intermediate experience with Salesforce administration, including custom object creation, workflow automation, and report generation Strong data analysis, interpretation, and modeling skills Proficiency in data manipulation and reporting tools (e.g., Excel, Tableau) Excellent problem-solving, critical thinking, and communication skills Ability to work effectively with cross-functional teams Attention to detail and a commitment to data accuracy Ability to work both independently and as part of a team Passion for non-profit work and community impact Responsibilities

As a pivotal member of our organization, you will be instrumental in managing and enhancing our unique Salesforce platform, specifically tailored for Public Improvement District (PID) services Serve as the primary point of contact for Salesforce-related inquiries, support, and system maintenance Customize and configure Salesforce to align with the organization's evolving needs Manage user profiles, permissions, and security settings Ensure data integrity through routine cleaning and deduplication Create and maintain reports and dashboards to monitor key performance indicators Collect, clean, and organize data from diverse sources Analyze and interpret data to provide actionable insights for decision-making Develop and maintain data models to enhance data quality and consistency Collaborate with departments to understand data requirements and design effective data solutions Perform data imports, exports, and transformation tasks as needed Utilize data visualization tools for effective presentation of findings and trends Conduct statistical analysis and data modeling to identify trends, patterns, and insights Train staff and users on Salesforce in best practices and data entry standards Provide ongoing support and troubleshooting for Salesforce-related issues Act as a resource for answering questions and resolving problems related to Salesforce and data Collaborate with cross-functional teams to support specific projects and initiatives Provide analytical support and contribute to decision-making processes Identify opportunities for process improvement and automation within Salesforce Collaborate with cross-functional teams to streamline and optimize workflows Understand the organization's mission and objectives to ensure Salesforce aligns with our goals Track and report on donor relations, fundraising efforts, program impact, and volunteer management Description

Position Overview...

Downtown Dallas, Inc. is seeking a skilled Salesforce Data Analyst to join our team in Dallas, Texas. As a pivotal member of our organization, you will be instrumental in managing and enhancing our unique Salesforce platform, specifically tailored for Public Improvement District (PID) services. This role is perfect for individuals who are passionate about data, possess a robust analytical mindset, and can extract valuable insights from intricate datasets. If you have a strong background in Salesforce and data analysis and a commitment to making a positive impact on your community, we encourage you to apply.

Key Responsibilities:

Salesforce Administration:

Serve as the primary point of contact for Salesforce-related inquiries, support, and system maintenance.

• Customize and configure Salesforce to align with the organization's evolving needs.

• Manage user profiles, permissions, and security settings.

• Ensure data integrity through routine cleaning and deduplication.

• Create and maintain reports and dashboards to monitor key performance indicators.

Data Analysis and Interpretation:

• Collect, clean, and organize data from diverse sources.

• Analyze and interpret data to provide actionable insights for decision-making.

• Develop and maintain data models to enhance data quality and consistency.

• Collaborate with departments to understand data requirements and design effective data solutions.

• Perform data imports, exports, and transformation tasks as needed.

• Utilize data visualization tools for effective presentation of findings and trends.

• Conduct statistical analysis and data modeling to identify trends, patterns, and insights.

Training and Support:

• Train staff and users on Salesforce in best practices and data entry standards.

• Provide ongoing support and troubleshooting for Salesforce-related issues.

• Act as a resource for answering questions and resolving problems related to Salesforce and data.

• Collaborate with cross-functional teams to support specific projects and initiatives.

• Provide analytical support and contribute to decision-making processes.

Process Improvement:

• Identify opportunities for process improvement and automation within Salesforce.

• Collaborate with cross-functional teams to streamline and optimize workflows.

Organization Focus and Alignment:

• Understand the organization's mission and objectives to ensure Salesforce aligns with our goals.

• Track and report on donor relations, fundraising efforts, program impact, and volunteer management.

Requirements

Requirements:

· Bachelor's degree in a relevant field (e.g., Information Technology, Business Analytics, Business, Computer Science).

· Intermediate experience with Salesforce administration, including custom object creation, workflow automation, and report generation.

· Strong data analysis, interpretation, and modeling skills.

· Proficiency in data manipulation and reporting tools (e.g., Excel, Tableau).

· Excellent problem-solving, critical thinking, and communication skills.

· Ability to work effectively with cross-functional teams.

· Attention to detail and a commitment to data accuracy.

· Ability to work both independently and as part of a team.

· Passion for non-profit work and community impact.

Preferred Qualifications:

· Salesforce Administrator Certification.

· Experience with data integration and ETL processes.

· Familiarity with SQL and database management.

· Experience working in a non-profit or volunteer environment.

· Previous experience in a data analysis role, particularly in a business or corporate setting.

· Knowledge of machine learning and predictive analytics.

· Familiarity with data mining techniques.

· Proficiency in statistical analysis tools and methodologies.

· Certification in data analytics or a related field

Company information Downtown Dallas, Inc. (DDI) is the principle advocate, champion and steward of Downtown, affecting change by developing strategies, setting targets and mobilizing resources that:- Stimulate a vibrant and sustainable Downtown environment- Improve infrastructure- Enhance economic competitiveness- Create a culturally inclusive urban center- Position the area as a global destinationDowntown Dallas has repositioned itself in recent years as not just the largest employment center in North Texas, but also as a premier destination to live, dine, shop, and be entertained. New retailers, restaurants, and cultural spots are opening at a more aggressive pace than ever, and with the adoption of expanded Downtown boundaries, a new Downtown has emerged.Downtown Dallas is made up of fifteen districts, each with enough to discover and explore for weeks on end. For more information about all there is to see and do in these districts, be sure to visit downtowndallas.com. Nonprofit Company Specialties: Economic Development, Government Relations, Maintenance, Public Space Management, Public Improvement Projects, Beautification, Public Safety, Urban Mobility & Planning, Community Events, Marketing & Communications, and Public Improvement

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