Associate Client Support Consultant_

4 days ago

Alpharetta, United States ADP Full time

ADP is hiring an **Associate Client Support Consultant.** + _Are you ready to join a company offering career advancement opportunities throughout your career journey?_ + _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_ + _Are you looking for an inclusive environment with a culture of collaboration and belonging?_ If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. **A little about ADP:** We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the **_OneTen_** coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: areers/DEI\_Videos Ready to #MakeYourMark? **Apply now** **To learn more about Client Services at ADP** , watch here: areers/Client\_Services\_Videos **WHAT YOU'LL DO:** _Responsibilities_ **What you can expect on a typical day:** + **Client Support.** You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. + **Learn.** You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. + **Organize.** You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. **TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_ + At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. + You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: + Experience noted above, OR + Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** + **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. + **Belong** by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences. + **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress. + **Continuously learn** through ongoing training, development, and mentorship opportunities. + **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones. + **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. + **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live. + **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about. What are you waiting for? **Apply now** **\#LI-Hybrid** **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click dp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

  • Client Onboarding Associate

    4 days ago

    Alpharetta, United States Novatech Inc. Full time

    Job DescriptionJob DescriptionNovatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team....

  • Client Support Specialist II

    3 weeks ago

    Alpharetta, United States IDR Healthcare Full time

    Client Support Specialist IDR is seeking a fully remote Client Support Specialist to join one of our top clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Client Support Specialist: Troubleshoot and resolve technical issues with...

  • Client Service Associate-Wealth Solutions

    1 month ago

    Alpharetta, United States Ronald Blue & Co. Full time

    Apply Job Type Full-time Description The Client Service Associate is responsible for overseeing the various aspects of client service to serve Wealth Solutions (includes Family Office, Sports & Entertainment and/or Institutional clients) in the most efficient and careful manner and for designing and implementing processes and procedures to enhance the...

  • Client Service Associate-Wealth Solutions

    1 month ago

    Alpharetta, United States Ronald Blue Trust Full time

    Job Type Full-timeDescriptionThe Client Service Associate is responsible for overseeing the various aspects of client service to serve Wealth Solutions (includes Family Office, Sports & Entertainment and/or Institutional clients) in the most efficient and careful manner and for designing and implementing processes and procedures to enhance the efficiencies...

  • Support Associate

    1 month ago

    ALPHARETTA, United States CHICO'S Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...

  • Support Associate

    1 month ago

    Alpharetta, United States Chico's FAS, Inc. - Retail Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations...

  • Client Specialist

    1 month ago

    Alpharetta, United States Baird Full time

    Challenge your thinking and build an amazing career with the best people in the financial services industry! Baird's Financial Advisors provide advice, strategies, and solutions to high-net worth individuals and families across the United States, serving as true partners. True wealth management goes beyond managing investments. At Baird, we understand it...

  • Support Associate

    1 month ago

    ALPHARETTA, United States CHICO'S Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations...

  • Support Associate

    3 weeks ago

    Alpharetta, United States Chico's FAS Part time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...

  • Support Associate

    1 week ago

    Alpharetta, United States Chico's FAS Part time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today!POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...

  • Risk and Safety Client Services Representative

    2 weeks ago

    Alpharetta, United States ADP Full time

    At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise,...

  • Technical Support Associate I

    2 weeks ago

    Alpharetta, United States Global Payments Full time

    Performs the installation, repair and preventative maintenance of edge of network devices (e.g. desktops, laptops, mobile devices, MA - Cs) and related systems while ensuring all processes and procedures take into account company policy / standards a Technical Support, Associate, Technical, Support, Microsoft, Technology, Device

  • Associate Underwriting Support Account Manager

    1 month ago

    Alpharetta, United States IAT Insurance Group Full time

    IAT Insurance Group has an immediate opening for an Associate Account Manager (Underwriting Support) within our Moving & Storage segment located in one of our following offices: Rolling Meadows, Illinois Naperville, Illinois Alpharetta, Georgia This role will provide overall day-to-day customer service and support to underwriters and will act as a liaison...

  • Client Executive

    1 month ago

    Alpharetta, United States Dell Full time

    About SecureworksSecureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks TaegisTM, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers' ability to detect advanced threats, streamline and collaborate on investigations, and automate the right...

  • Support Coordinator

    4 weeks ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care. The Support Coordinator is an entry level...

  • Support Coordinator

    1 month ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Support Coordinator is an entry level...

  • Support Coordinator

    4 weeks ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Support Coordinator is an entry level...

  • Client Success Manager

    2 weeks ago

    Alpharetta, United States Intelligent Audit Full time

    Job DescriptionJob DescriptionWe are actively recruiting recent college graduates that want to learn from the ground up! Intelligent Audit is a technology company in the Supply Chain and Logistics space and we want to be able to grow college graduates in this industry. If you are a recent college graduate interested in learning how you can help clients ship...

  • Lead Client Service Advocate

    2 weeks ago

    Alpharetta, United States ClearStar Full time

    Job DescriptionJob DescriptionSalary:  Why ClearStar Needs You:Are you ready to spearhead a team dedicated to unparalleled customer service? Join us at the forefront of innovation and excellence as our Client Service Advocate Lead. Harness your passion for client satisfaction to drive transformative strategies and elevate our service standards to legendary...

  • Technical Support Associate I

    1 month ago

    Alpharetta, United States Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....