Director, Events and Support Services

3 weeks ago

Richmond, United States University of Richmond Full time
Director, Events and Support Services - 500198

SUMMARY:

The Director of University Events and Support Services provides senior leadership and oversees the planning, execution, and management of events and support services for the university community, sports camps, conferences, external customers, special groups, housing rentals, and housing for external guests. Responsible for over 3,800 on-campus reservations and events annually, totaling over $1 million in contract revenues for housing, catering, summer camps, and conferences.

RESPONSIBILITIES:

Leadership
Provides senior leadership and management of event and support services to the University community.
  • Creates an environment led with empathy, cultivates positive connections and well-being for the team with an appreciation for the rich diversity within the university.
  • Collaborates with team members, engagingly with open communication to empower and develop a successful team.
  • Ensures proper recognition of and celebrates staff contributions and achievements.
  • Develops staff training and best practices to ensure consistency in department operations and customer service.
  • Maximize the Event Management System's utilization and efficiency through establishing streamlined procedures and best practices.
  • Craft departmental policies and procedures that are by university compliance regulations.
  • Represents and promotes the interest of the university and the department with a strategic perspective.
  • Ensures compliance with University and departmental policies. Provides oversight for Summer Camps, Sports Camps, and Clinics.
Operational Management
Oversees the conceptualization and implementation of internal and external events, camps, and conferences. to support the academic and operational needs of the university.
  • Event planning acumen in cross-departmental planning, understanding the role of all departments that serve the University.
  • Clearly and effectively communicates with host departments with a detail-oriented and solution-driven approach.
  • Coordinates logistics and plans and manages event timeline, ensuring all elements are executed as planned.
  • Drive strategic decision-making aligned with the University's mission, vision, and values as guiding principles.
  • Provides management of Jepson Alumni Center, the Bottomley House, and the Thalhimer Guest Cottage. Manages university rental homes and oversees contracts/leases with faculty/staff.
  • Participating in relevant associations to stay up-to-date on industry trends and new technologies.
  • Coordinates and leads special projects for the department, as assigned.
  • Serves as a member of the Emergency and Risk Management team. Ensures systems are in place
    to follow safety guidelines. Monitors the physical safety of assigned building areas.
Financial Management
Manages the financial operations of Events and Support Services, including developing and monitoring departmental budgets. Manages the financial operations of Camps, Conferences, and External Events, including developing and monitoring departmental budgets, managing revenues and expenditures to meet established goals, and overseeing accounting responsibilities.
  • Ensures compliance with established financial and procurement processes.
  • Prepares, executes, and monitors budgets and financial data to control costs and ensure financial goals are achieved and operations meet budgetary parameters.
  • Analyzes benchmarking data and ensures standards are at satisfactory levels or above.
  • Maintains responsibility for all financial assets of the department, including all physical inventory.
  • Manages applicable contracts to ensure that agreements benefit the university, mitigate risks, and contribute to the events department's smooth operations.
Customer Service
Establishes and maintains high-quality standards for event planning and support service logistics. Adapting to changing needs and institutional priorities.
  • Promotes a positive relationship with all internal and external customers.
  • Using the event management system, develop a method to keep stakeholders and team members
    informed and updated.
  • Communicating, in various ways, with all staff, faculty, and students to clearly outline event
    impacts on campus and provide alternative solutions.
  • Develop evaluation tools to gather post-event feedback.
  • Analyzes performance results to improve programs and services continually.
QUALIFICATIONS:
  • Effective communication, interpersonal, and conflict resolution skills.
  • Effective management of diverse human resource needs. Training and delegation skills.
  • Ability to apply critical thinking and drive strategic decision-making.
  • Exercise flexibility and work calmly and efficiently under pressure.
  • Understanding of higher education infrastructure, missions, and operations with the ability to communicate and establish relationships across a spectrum of faculty, staff, and students.
  • Demonstrates high ethical standards, tact, and diplomacy to work within the university's hierarchy; maintains confidentiality. Capacity to recognize public relations matters about the standards of the president and the trustees' philosophy.
  • Excellent fiscal management skills.
  • In-depth knowledge of all aspects of event and conference planning, execution, and management. Thorough understanding of best practices in event management.
  • Contract writing, negotiation, and enforcement skills.
  • Ability to learn and use current technologies. Knowledgeable in the use of business and conference-related computer software.
  • Required:Must have a valid Driver's License and be able to produce a driving record with a minimum of 3 years of driving history in good standing
EDUCATION & EXPERIENCE:
  • Bachelor's degree in hotel, hospitality, or event management, or a related field, or a combination of equivalent experience and training.
  • Five or more years in a higher education setting preferred.
  • Minimum of 7 years of experience in conferences and event planning.
  • Minimum of 3 years of supervisory experience.
  • Event Management System software experience, preferred
WORK HOURS:
  • Full-time, exempt position
  • Monday - Friday, 8:30 a.m. - 5:00 p.m.; 7.75 hrs./day; 38.75 hrs./week; provides support to operations, including weekends and evenings, as needed
  • This position is designated as essential personnel and may be subject to work outside the normal work schedule on an emergency or as needed basis

SALARY STRUCTURE:
Pay Grade 9 (Hiring Range $73,008.00 to $100,402.00 annually)

ABOUT UR:

At the University of Richmond, we're creative, inclusive, and determined. We're Spiders, and our mission is to create positive change in the UR community and beyond. Located minutes from downtown Richmond, Virginia, the University of Richmond (www.richmond.edu) blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. There's only one place like Richmond.

UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE

  • Director of Dietary Services

    6 days ago

    Richmond, United States Westport Rehabilitation and Nursing Center Full time

    Westport Rehabilitation and Nursing Center - Westport Rehabilitation is seeking a FT Director of Dietary Services for our rehabilitation and long term care facility. Under the direction of the Administrator/Dietitian, the incumbent will assist in the planning, organizing, devolping and direction of the overall Dietary Department in accordance with the...

  • Regional Food Service Director

    2 weeks ago

    Richmond, United States Pollak Innovative Management Partners Full time

    COVID VACCINE IS REQUIRED Benefits Health Dental Vision Position Summary: To oversee all assigned facilities, ensuring leadership and guidance in operations, finances, human resources and client relationships, while providing direct supervision to the facility Food Service Directors. Key Accountabilities: Actively support and apply all company and facility...

  • Director Of Emergency Services

    4 days ago

    Richmond, United States RightWorks Staffing Full time

    The role of the Director of the Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department. What qualifications you will need: Bachelor's degree in nursing requiredMaster's degree in Nursing,...

  • Director of Surgical Services, RN

    3 weeks ago

    Richmond, United States Job Juncture Full time

    Job Description Job description: The role ofDirector of Surgical Servicesleads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.What you will do in this role: You will accurately identify real/potential problems affecting the service and...

  • Director of Surgical Services, RN

    4 weeks ago

    Richmond, United States Great Bay Staffing Group Full time

    Job description: The role ofDirector of Surgical Servicesleads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.What you will do in this role: You will accurately identify real/potential problems affecting the service and implements...

  • Manager, Community Relations and Events

    1 week ago

    Richmond, United States T-Net British Columbia Full time

    Are you an individual that thrives on collaboration and relationship building? Do you want to lead our community and event management strategies? We are looking for an enthusiastic Manager of Community Relations and Events to join our team. In this role, you'll develop, lead, and manage the operations of the Community Relations and Events department. This...

  • Regional Sales Director

    1 day ago

    Richmond, United States Harmony Senior Services Full time

    The Regional Director of Sales and Marketing is responsible for the overall development, execution, and leadership of the Sales strategy for a given region. Long-term and sustainable growth in census and revenues are the top two priorities for this position, as well as contributing to the marketing strategy and execution in the region. This position reports...

  • Regional Sales Director

    2 weeks ago

    Richmond, United States Harmony Senior Services Full time

    The Regional Director of Sales and Marketing is responsible for the overall development, execution, and leadership of the Sales strategy for a given region. Long-term and sustainable growth in census and revenues are the top two priorities for this position, as well as contributing to the marketing strategy and execution in the region. This position reports...

  • Admission Sales Director

    1 week ago

    Richmond Heights, United States Communicare Health Services Full time

    Ideal position for individuals with a background in Skilled Nursing Admissions! CommuniCare Health Services is seeking an experienced healthcare professional with sales and marketing abilities for the position of Admissions Sales Director for Grande Pointe Healthcare Center located in the Richmond Heights, OH area. This is an internal and external position...

  • Director of Nursing, Ambulatory, Community Memorial Hospital

    2 weeks ago

    Richmond, United States Virginia Commonwealth University Health System Full time

    The Nursing Director Ambulatory coordinates and directs nursing practice within the designated assigned areas of responsibility to ensure that VCU Health System and the Cancer Service Line are recognized within the community for excellence in nursing through continued recognition with Magnet designation by ANCC. The Nursing Director Ambulatory is responsible...

  • Regional Food Service Director

    2 weeks ago

    Richmond, United States Pollak Innovative Management Partners Full time

    Pollak Innovative Management Partners - COVID VACCINE IS REQUIRED Benefits Health Dental Vision Position Summary: To oversee all assigned facilities, ensuring leadership and guidance in operations, finances, human resources and client relationships, while providing direct supervision to the facility Food Service Directors. Key Accountabilities: Actively...

  • Assistant State Director

    3 weeks ago

    Richmond, United States CEF of Virginia Full time

    Job DescriptionJob DescriptionOVERVIEW:The Assistant State Director works alongside the State Director in:Fulfilling the purpose of Child Evangelism Fellowship® (CEF) within the Commonwealth of Virginia.Executing and accomplishing the plans and objectives of the CEF of Virginia state board and CEF USA Ministries.Assisting in the oversight and building of...

  • Director of Hardware and Service Products

    3 weeks ago

    Richmond, United States InCharge Energy, Inc. Full time

    The Opportunity As the Director Hardware and Service Products, you will play a pivotal role in shaping and driving the success of our hardware and service offerings. You’ll lead a dynamic team responsible for productizing and managing key components of our portfolio, including Electric Vehicle Supply Equipment (EVSE), Battery Energy Storage, accessories,...

  • Event Assistant

    3 weeks ago

    Richmond, United States OED Solutions Full time

    Join our team as a Full-Time Event Assistant and be part of creating memorable experiences. We're dedicated to making a difference in our community through impactful events and partnerships. Responsibilities: Assist in organizing and executing events from start to finish. Communicate effectively with team members, clients, and attendees. Ensure smooth event...

  • Event Assistant

    1 week ago

    Richmond, United States OED Solutions Full time

    Job DescriptionJob DescriptionJoin our team as a Full-Time Event Assistant and be part of creating memorable experiences. We're dedicated to making a difference in our community through impactful events and partnerships.Responsibilities:Assist in organizing and executing events from start to finish.Communicate effectively with team members, clients, and...

  • Event Assistant

    2 days ago

    Richmond, United States OED Solutions Full time

    Job DescriptionJob DescriptionJoin our team as a Full-Time Event Assistant and be part of creating memorable experiences. We're dedicated to making a difference in our community through impactful events and partnerships.Responsibilities:Assist in organizing and executing events from start to finish.Communicate effectively with team members, clients, and...

  • Event Assistant

    3 weeks ago

    Richmond, United States The MGN Foundation Full time

    Job Description Are you dedicated, energetic, and eager to kick-start your career in event management? We're looking for a full-time Event Assistant to join our dynamic team. This entry-level position involves collaborating closely with our Event Management Team to organize and execute brand development campaigns and promotional events for our clients....

  • Event Assistant

    2 weeks ago

    Richmond, United States The MGN Foundation Full time

    Job DescriptionAre you dedicated, energetic, and eager to kick-start your career in event management? We're looking for a full-time Event Assistant to join our dynamic team. This entry-level position involves collaborating closely with our Event Management Team to organize and execute brand development campaigns and promotional events for our...

  • Director, Women’s Philanthropy

    1 week ago

    Richmond, United States The Jewish Federations of North America Full time

    The Jewish Community Federation of Richmond (JCFR) has been building, sustaining, and connecting Jewish Communities in Richmond, Israel and worldwide for 89 years. Federation protects and enhances the well-being of the Jewish and general community through the values of tikkun olam (repairing the world), tzedakah (charity and social justice) and Torah...

  • Specialty Program Director

    3 weeks ago

    Richmond, United States Marquis Health Services Full time

    Specialty Program Director, RN Come meet the amazing team at Canterbury Rehabilitation and Healthcare Center and see why we stand out from the rest. Canterbury is a beautiful and updated nursing facility with warm and friendly staff. We offer strong competitive salaries, amazing benefit programs, company perks, room for growth, and lots of support! Job...