Branch Manager
1 month ago
** Branch Manager**
**Job Category****:** Branch **Requisition Number****:** BRANC002069 Showing 1 location **Job Details**
**Description**
Self-Help Federal Credit Union (SHFCU), a nationally recognized non-profit community development financial institution, is seeking a hands **Branch Manager** for our branch and significantly expand our community outreach efforts. This is a unique opportunity for an experienced manager to join a leader in community development finance to help expand its impact serving low-income and otherwise underserved communities.
Manage assigned branch toward a strong economic performance including achieving branch goals and budgets; community relations and new business development; originating mortgage loans; staffing branch operations; supervising and developing member service representatives; ensuring effective and efficient member service, maintaining adherence to branch operating policies, procedures, and regulations and maintaining appropriate facilities, equipment and physical security
**Essential Responsibilities:**
* Build sustainable relationships within community, an ideal candidate will have an active book of contacts.
* Helping to establish priorities and goals for the branch.
* Serving as the primary face of SHFCU in the community, including appropriate involvement with community organizations
* Leading branch outreach and business development efforts and assisting/coaching other branch staff to contribute effectively
* Achieving branch goals, including member, deposit and lending growth and other goals as agreed
* Effectively hiring and managing branch staff, with a focus on staff training and development
* Fully understanding all branch operations, effectively coaching staff and filling in when necessary
* Ensuring adherence to operating policies and procedures and that branch operations deliver excellent operational metrics and member service
* Generally overseeing branch facilities and equipment
* Fully understanding and embracing Self-Helps culture, building and reinforcing it throughout the branch operation
* Build and manage a local Branch Advisory Board
* Perform other duties and projects as assigned
**Credentials, Experience and Skills:**
* Bilingual Spanish/English preferred
* At least 6 to 8 years of relevant work experience, including 3+ years of management/supervisory responsibility
* Experience involving customer service, selling, business development and/or operations; banking or credit union experience strongly preferred but not required
* Prior credit/lending experience strongly preferred
* Strong communication skills, verbal and written including good listening skills
* Strong computer skills and aptitude; banking, credit union or EFT transactions knowledge; and Microsoft Office (Word, Excel, and PowerPoint) suite.
* Preferred
* Strong commitment to our mission creating economic opportunity for traditionally underserved communities and a desire to work actively in such communities
* Strong cultural competency and a preference for working in organizations that value diversity, teamwork and collaboration
* Demonstrated capacity to successfully lead business activities, build relationships and manage staff
**Physical Requirements:**
Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers. Must be able to occasionally lift and exert force of up to 40 pounds.
**Compensation:**
Competitive nonprofit compensation, based on experience, plus a generous benefits package.
Self-Help Federal Credit Union was chartered in 2008 to build a network of branches that serve working families and underserved communities. With 19 branches in California, 6 branches in Washington, 10 branches in Illinois, and 2 branches in Wisconsin, over $1.6 billion in assets, and serving more than 99,000 members, Self-Help Federal is one of the fastest-growing low-income designated credit unions in the country. It is part of the national Self-Help family of nonprofit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For 41 years, the Center for Community Self-Help and its affiliates have provided almost $10 billion in financing to help over 192,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources. For more information, go to and .
**Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.**
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Experience**
**Licenses & Certifications**
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