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Senior Product Trainer

4 weeks ago

Salt Lake City, United States Pearson Full time

Senior Manager, Product Training

Remote

Pearson VUE is dedicated to helping its clients deliver more exams by leveraging its global channel of partners. To help our partners influence the volume of exams, Pearson VUE has developed an extensive catalog of products and services meant to increase the supply of candidates ready and able to take our clients certification exams.

The Senior Manager, Product Training will work with our sales team around the globe to ensure they are equipped to unlock the value of this catalog for our partners. As an integral member of the product team, they will work cross functionally with each member of the product management team to enhance our development roadmap, document key features and benefits of our products, and build asynchronous and synchronous learning assets for our sales team. This role will be a key difference maker in ensuring the global sales team is equipped to bring our entire catalog to market.

Key Responsibilities

  • Understand the Pearson VUE catalog of products including, but not limited to attending relevant conferences and offsite meetings.

  • Work collaboratively as part of the product management team to ensure deep and broad understanding of the product catalog.

  • Provide feedback to product roadmap discussions based on input from the global sales team.

  • Participate in customer meetings as a expert on the Pearson VUE product offerings

  • Participate in outward facing webinars and live events as an expert on the Pearson VUE product offerings.

  • Develop and deliver a product awareness assessment to score product understanding of each member of the sales team.

  • Based on results provide coaching and learning to ensure all team members are continuously learning.

  • Update assessment on an ongoing basis as needed.

  • Develop and deliver a product training strategy to ensure just in time as well as structured training is occurring on an ongoing basis.

  • Ensure ease of access to all members of the global sales team

  • Solicit feedback from the sales team on areas of improvement in this strategy.

  • Create a validation metric to ensure knowledge transfer is taking place.


Background

  • 5+ years in the IT Training Industry

  • 2+ years of sales experience

  • Experience in operating around the globe.

  • Experience working with large sales teams.

  • Experience working with Training Companies


What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need.?All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson's commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: CUSTOMER SERVICE

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 15780

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