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Business Services Support Specialist
1 month ago
• Under the general direction of the Business Services Manager, provides support services to the Medicare Certified Division staff. Performs a variety of duties including verification of health insurance claims numbers and benefits coverages; process and obtains insurance authorizations; assists with referral intake process, maintains and processes incoming FAXs via Billing FAX server.
• Orders medical supplies for patients; maintains medical supply/equipment inventory.
• Performs various duties including data entry, word processing, creating, and maintaining files, assembling, and distributing required material data for reports and projects.
II. TYPICAL PHYSICAL DEMANDS:
• Constant: sitting, reaching above, at and below shoulders; repetitive arm/hand motion and frequent gripping of objects.
• Frequent: standing, walking, stooping/bending, and twisting body.
• Occasional: lifting/carrying up to 35 pounds, pushing/pulling up to 3.5 pounds of force.
III. TYPICAL WORKING CONDITIONS:
• Not subjected to adverse environmental conditions.
• Frequent exposure to noises typical of an office environment.
• Minimal exposure to toxic substances and communicable diseases.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
• High school diploma or equivalent.
B. EXPERIENCE:
• Prior office experience; answering telephones and contacting people.
• Proficient in Microsoft Office, Word, and Excel.
• Ability to organize, prioritize and manage multiple projects simultaneously.
• Ability to operate office equipment including facsimile, calculator, and copier with accuracy.
• Ability to communicate effectively in English, both orally and in writing.
• Ability to verbally communicate with people to obtain basic information (via telephone, e-mail or in person).
• One (1) year work experience in a home care organization or healthcare office environment preferred.
Equal Opportunity Employer/Disability/Vet
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