Current jobs related to Customer Service - Orange Park - KB Home
-
Customer Service Representative
3 weeks ago
Orange Park, United States U-Haul Full timeLocation: 701 Blanding Blvd, Orange Park, Florida 32065 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
3 weeks ago
Orange Park, United States Swisher Hygiene Full timeSwisher is a leading lifestyle brand for adult consumers headquartered in Jacksonville, Florida. Our superior customer relationships, innovative thinking, and action have driven the company to grow and adapt for 160 years. The legendary company we are today is a result of our unrelenting drive to shape the experiences of tomorrow. As we shape the future, we...
-
Overland Park, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Overland Park, KS)** **Department:** Ops-Hourly **Location:** Overland Park, KS **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** ****Full-Time Positions Available (CST) - Shifts available between 2 pm and Midnight (includes weekends)****...
-
Customer Service Representative
2 months ago
Orange Park, United States VCA Animal Hospitals Full timeVCA All Animal Hospital is hiring a Client Service Representative to join our team! About Us At VCA All Animal Hospital we are a small animal general practice, with 4 DVM's, and are AAHA accreditation. We offer boarding and bath services. This positi Customer Service Representative, Customer Service, Representative, Animal Care, Retail, Animal
-
Customer Service Representative
2 months ago
Orange Park, United States ValorVIP Full timePOSITION OVERVIEW: ... --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a...
-
Customer Service Representative
2 months ago
Orange Park, United States MCI Careers Full timeLOCATION: Orange Park, FL JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: Commensurate BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No...
-
Customer Service Representative
3 weeks ago
Orange Park, United States MCI Careers Full timeLOCATION: Orange Park, FL JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: Commensurate BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No...
-
Customer Service Rep
4 weeks ago
Forest Park, United States Service Partners Full timeYour Responsibilities. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we w Customer Service, Service, Retail, Customer, Skills
-
Customer Service Representative
3 months ago
Orange Park, United States U-Haul Full timeLocation: 701 Blanding Blvd, Orange Park, Florida 32065 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Orange Park, United States Desiree Griffin Full time $14 - $16Job DescriptionJob Description## Job SummaryWe are seeking a Customer Service/Sales Representative to join our team. The ideal candidate would possess excellent communication skills, and have a passion for sales and customer service. Designing experiences a plus!## Responsibilities- Communicate effectively with customers- Conduct outbound calls to potential...
-
Customer Service Representative
2 months ago
Orange Park, United States ValorVIP Full timePOSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (NIGHTS) We are looking for customer service agents to join our rapidly growing team on the night shift! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new...
-
Customer Service Representative
3 months ago
Orange Park, United States MCI, LC Full timePOSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (NIGHTS) We are looking for customer service agents to join our rapidly growing team on the night shift! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell...
-
Bilingual Customer Service Representative
2 months ago
Orange Park, United States MCI Military Recruitment Full timePOSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with...
-
Customer Service Representative
2 months ago
Orange Park, United States MCI Careers Full timeLOCATION: Orange Park, FL JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume...
-
Bilingual Customer Service Representative
3 weeks ago
Orange Park, United States MCI Careers Full timeLOCATION: Orange Park, FL JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION...
-
Bilingual Customer Service Representative
2 months ago
Orange Park, United States MCI Careers Full timeLOCATION: Orange Park, FL JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION...
-
Bilingual Customer Service Representative
3 months ago
Orange Park, United States Valor Intelligent Processing Full timePOSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist...
-
Bilingual Customer Service Representative
6 days ago
Orange Park, United States MCI Military Recruitment Full timePOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for bilingual customer service representatives...
-
Bilingual Customer Service Representative
6 days ago
Orange Park, United States MCI Careers Full timeLOCATION: Orange Park, FL JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION...
-
Bilingual Customer Service Representative
3 days ago
Orange Park, United States ValorVIP Full timePOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for bilingual customer service representatives...
Customer Service
2 months ago
About KB Home
KB Home is one of the largest and most recognized homebuilders in the United States and has built over 650,000 quality homes in our more than 60-year history. Today, KB Home operates in 45 markets from coast to coast. What sets KB Home apart is the exceptional personalization we offer our homebuyers from those buying their first home to experienced buyers allowing them to make their home uniquely their own, at a price that fits their budget. As the leader in energy-efficient homebuilding, KB Home was the first builder to make every home it builds ENERGY STAR certified, a standard of energy performance achieved by fewer than 10% of new homes in America, and has built more ENERGY STAR certified homes than any other builder. An energy-efficient KB home helps lower the cost of ownership and is designed to be healthier, more comfortable and better for the environment than new homes without certification. We build strong, personal relationships with our customers so they have a real partner in the homebuying process. As a result, we have the distinction of being the #1 customer-ranked national homebuilder in third-party buyer satisfaction surveys. Build your career with KB Home. Learn more .
JOB SUMMARY: Responsible for implementing the company’s customer service philosophy and programs with the goal of achieving outstanding customer satisfaction. This person will manage and supervise a team of Customer Service Representatives, providing guidance, support and training to ensure that warranty work is completed within company standards.
Essential Duties And Responsibilities
Oversee divisions CSI by facilitating weekly meetings, providing ongoing training to employees, ensuring action plan in place to overcome upset customers.
Oversee warranty procedures for division. Includes managing customer service reps, customer involvement as needed, ensure claims are worked in efficient manner, ensure staff completes post close visits, ensure warranty costs are below accrual, provide ongoing training, ensure emergency procedures are met. Ensure team stays motivated. Conduct periodic reviews of both staff as well as contractors.
Oversee quality process for division. Includes, ongoing quality training with employees and vendors, ensure all homes have final quality walk, assist Customer Service Representatives in walking finaled homes, facilitate bi-monthly division quality meetings, review common warranty issues and implement plans to improve/correct, review warranty costs for common trends, ensure division follow quality procedures, monitor quality on ongoing basis at all states to ensure quality standards are met. Work alongside construction and purchasing to forecast and eliminate future customer problems.
Facilitate sales CSI task force and referral task force.
Education/Experience/Minimum Requirements
Education/Certifications/Licenses
High school degree or equivalent required
Bachelors degree preferred
Experience
6-8 years of customer service experience in homebuilding or related real estate industry
5+ Years Construction Experience in the homebuilding industry
Knowledge, Skills & Abilities
Strong experience in delivering high quality customer service programs. JD P experience a plus
Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented
Strong people skills, including the capability to handle various personalities and develop professional relationships
Action oriented, with the drive to push projects and tasks to successful closure
Proven ability of being customer centric by seeking solutions from the customer’s perspective
Strong verbal & written communication, with the ability to take complex concepts and communicate accurately and persuasively
Strong ability to work within a team-setting, inclusive of other’s ideas, and a willingness to cooperate
Makes quick and accurate decisions based heavily on facts, data and/or metrics
Proficient in Microsoft applications, including Word, Excel, Powerpoint and Outlook.
Work Requirements
Work full-time schedule with flexibility for overtime when necessary
Local travel required within designated region
Conduct business in a professional and ethical manner to potential buyers, trade partners, external officials, and coworkers to reinforce goodwill and profitability for the company
Find out why KB Home is attracting and retaining the best employees If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home
#J-18808-Ljbffr
