Customer Service Representative

2 months ago

Lakewood, United States PRINT NW Full time
Customer Service Representative

Pay: $21-26+ DOE

This position is: Hourly, Full-Time, 100% in office

Print NW is currently seeking a Customer Service Representative to join our team

We're looking for a high-energy person who is professional & committed to learning our process from start to finish. We operate at a swift pace, and candidates will need to be great at multitasking. Commercial printing experience is a bonus but not required for this position.

Essential Duties & Responsibilities:
  • Manage multiple projects from start to finish, ensuring scheduled due dates are met
  • Maintain constant communication with sales and customer
  • Communicating with Sales Reps to ensure customer needs are met.
  • Communicating with customers
  • Getting proof approval
  • Communicating possible issues and providing possible resolutions
Minimum Requirements:
  • Microsoft Word, Excel, Outlook, and OneNote are used daily, so proficiency in these programs is essential.
  • High level of accuracy, exceptional organization skills, and keen attention to detail
  • Reliable attendance, excellent communication skills, and being a team player are all necessary
  • Maintain a high level of quality, accuracy, and productivity

BENEFITS:

Full-time employees are eligible for Medical, Dental, Vision, Life, Short Term Disability on the first of the month following 30 days. We offer a 401k with a company match after six months of employment. We are a family organization with opportunities for growth and development.

WHO WE ARE: PRINT NW is the largest commercial printer in South Sound and the seventh largest in Washington State. Our growth is due to industry diversification, a terrific workforce, forward-thinking technology investments, and a blend of employee experience and energy. We focus on adapting and listening to our client's needs. We are adamant about employing competitive market strategies and improving manufacturing function and form. We are constantly developing new products and services to meet customer-changing needs.

Print NW provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Print NW complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

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