Communications and Quality Assurance Manager
3 weeks ago
Position Overview:
We are seeking a meticulous and detail-oriented Communications and Quality Assurance Manager to join our team. The candidate will be responsible for developing accurate and consistent communications for a range of stakeholders. The role requires a keen eye for detail, exceptional writing skills, knowledge of Section 508 of the Rehabilitation Act, and the ability to effectively communicate complex information to various audiences.
The ideal candidate will be skilled at crafting clear, concise, and engaging communications in addition to providing quality assurance review for technical reports and training materials. The incumbent will work closely with the Project Manager to establish quality standards for client-facing written deliverables and collaborate closely with cross-functional teams to implement and maintain these standards.
This role supports the National Science Foundation’s Graduate Research Fellowship Program (GRFP). Communications range from public-facing flyers and presentations targeting college- and early-career stakeholders to informational correspondence and technical support materials for reviewers to client-facing technical reports and memoranda.
Job Roles & Responsibilities:
The key areas of the job that you oversee, lead, manage, coordinate, develop, maintain, fulfill, etc.
Communications
Drafts and edits communications, including outreach materials, informational presentations, training materials, informational e-mails, support documentation (e.g., FAQs, Quick Guides).
Drafts and edits technical status reports for project
Translates detailed process and technical information into accessible language for diverse audiences, including non-technical stakeholders and end-users.
Collaborates with subject matter experts to gather information and insights necessary for creating communications and support materials
Manages the document development process from conception to completion, adhering to project timelines and requirements.
Provides guidance and support to team members on the development of communications deliverables and technical reports.
Collaborates with stakeholders to gather feedback and incorporate revisions into communications deliverables as needed
Quality Assurance
Develops and implements a Quality Assurance Surveillance Plan (QASP) to ensure that client-facing communications and deliverables meet required specifications for quality, function, and reliability prior to delivery.
Implements and maintains documentation standards, templates, and style guides to ensure consistency across all written materials.
Ensures templates and quality standards comply with Section 508 of the Rehabilitation Act, in addition to other applicable federal, state, local, and organizational laws, regulations, guidelines, and policies.
Communicates and trains team on quality standards and monitors team adherence to QASP
Identifies and trouble-shoots recurring issues, errors, and challenges across communications deliverables; recommends and facilitates solutions to these issues.
Reviews deliverables for incorporation of client, customer, and user feedback.
Tracks and monitors completion of communications deliverables to ensure on-time delivery to client
Supports with accurate and timely delivery of mass communications to stakeholders in alignment with communications calendar
Key Priorities of the Job:
You must regularly complete the key activities at the highest level of performance to meet the expectations of your direct supervisor/company leadership.
Report to the US-NSF-GRFP Project Manager.
Ensure communications and deliverables comply with Section 508 of the Rehabilitation Act
Implement quality assurance protocols to ensure client-facing communication and deliverables are accurate, consistent, clear, and engaging
-
Testing and Quality Assurance Manager
4 weeks ago
Olympia, United States State of Washington Full timeApplications received for this job opportunity will be reviewed immediately, your prompt response is encouraged. What this job is about:We are seeking for a Testing & Quality Assurance Manager to support the quality assurance of the Financial Account Quality Assurance, Manager, Assurance, Quality, Project Management, Skills, Business Services
-
Quality Control Assurance Technician
2 days ago
OLYMPIA, United States Crown Cork & Seal USA, Inc. Full timeAbout Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that...
-
Aerospace Quality Engineer
2 weeks ago
Olympia, United States SSI People Full timeTitle: Quality Engineer Location: Kent WA Duration: 6 Months (possible to extend) Responsibilities include but are not limited to: Establish, implement, maintain, and carry out quality system processes that support products in development and production environments Measure, analyze, and improve quality system performance consistent with organization quality...
-
Manager of Recruitment and Community Engagement
2 weeks ago
Olympia, United States LEARN Charter School Full timeLEARN D.C. Manager of Recruitment & Community Engagement LEARN DC is seeking an entrepreneurial Manager of Recruitment & Community Engagement with a passion for making families feel the warmth and welcome that defines a LEARN school. LEARN is an innovative network of tuition-free, high performing college preparatory public elementary schools that was...
-
Quality Control Assurance Technician
2 days ago
Olympia, WA, United States Crown Cork & Seal USA, Inc. Full timeAbout Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that...
-
Quality Control Assurance Technician
1 day ago
Olympia, WA, United States Crown Cork & Seal USA, Inc. Full timeAbout Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that...
-
RN Case Manager Hospice
3 weeks ago
Olympia, Washington, United States Assured Home Health and Hospice Full timeWe are hiring for an RN Case Manager in Hospice.Salary Range: $52-$56 (salary does depend on experience) At Assured Hospice of Olympia, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is...
-
PCQI: Quality
1 month ago
Olympia, United States CareerBuilder Full time**PCQI: Quality & Food Safety Manager** at Wildtype Seattle, WA **About Wildtype** Wildtype is on a mission to create the cleanest, most sustainable seafood on the planet, starting with sushi-grade salmon. Were pioneering cellular agriculture to protect wild species and our oceans, and to reverse trends of global food insecurity. Wildtype will provide...
-
Quality Improvement Program Manager
3 weeks ago
Olympia, United States thurstonwa Full timeOf Duties Thurston County is seeking a highly motivated and qualified individual for the position of Quality Improvement Program Manager (QIM). The incumbent, under direction supervision of the Emergency Services Director, is responsible for buildi Program Manager, Manager, Improvement, Improvement, Program, Quality, Business Services
-
Communications Manager
2 weeks ago
Olympia, United States State of Washington Full timeAbout WSDOT Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000...
-
General Manager
2 weeks ago
Olympia, United States JBS USA Full timePlant Manager GENERAL SUMMARY: Directs and coordinates overall operations for the beef/pork processing plant. Ensures that objectives are achieved at the lowest cost consistent with quality requirements. Delegate's authority to key supervisors in production, production control, methods, cost accounting, maintenance, and related operations. Directs all...
-
General Manager
2 days ago
Olympia, United States JBS USA Full timePlant Manager GENERAL SUMMARY: Directs and coordinates overall operations for the beef/pork processing plant. Ensures that objectives are achieved at the lowest cost consistent with quality requirements. Delegate's authority to key supervisors in production, production control, methods, cost accounting, maintenance, and related operations. Directs all...
-
Client Service Manager
1 day ago
Olympia, United States Brown and Caldwell Full time** Client Service Manager** **Job Category****:** Client Services **Requisition Number****:** CLIEN002808 Showing 1 location **Job Details** **Description** Brown and Caldwell (BC) has an opportunity for an experienced Project Manager / Client Service Manager with strong project and client management and municipal water and wastewater design to join our...
-
Sage/RIO Community Manager job posting
2 weeks ago
Olympia, United States Angling Trade Full timeSage Fly Fishing and RIO are seeking an experienced marketer with a passion for fly fishing and the outdoor lifestyle to join our marketing team as the Sage/RIO Product Community Manager. As the Community Manager, you will work with the Sage and RIO Marketing Managers to drive Sage and RIO’s key promotional activities including ambassador/influencer...
-
Sage/RIO Community Manager job posting
2 days ago
Olympia, United States Angling Trade Full timeSage Fly Fishing and RIO are seeking an experienced marketer with a passion for fly fishing and the outdoor lifestyle to join our marketing team as the Sage/RIO Product Community Manager. As the Community Manager, you will work with the Sage and RIO Marketing Managers to drive Sage and RIO’s key promotional activities including ambassador/influencer...
-
Clinical Manager
2 days ago
Olympia, United States NW Monitoring Full timeSalary Range: Clinical Manager ($95K-$115K) GeneralSummary: The following duties are an overview of someof the duties related to the Clinical Manager. These may be adjusted as thecompany grows and develops and it is the Managers responsibility to perform allduties as assigned or requested for timely operation ofdepartment/organization. Management ...
-
Community Manager
2 weeks ago
Olympia, United States Coastmgt Full time**Community Manager - Mixed Use - Apartment Community w/Retail Space** Seattle, WA **This is an active position in a vibrant community. You will be managing 24 conventional, multi-family units as well 8 commercial retail suites. Experience in the Property Management industry managing a multi-family property is required. This is an opportunity to gain...
-
Director Quality
16 hours ago
Olympia, United States Providence Health & Service Full timeJob DescriptionTHE ROLEThis Director provides vision and leadership throughout the organization and for continuous improvement of clinical and service quality outcomes; designs, implements and maintains systems ensuring integration of quality support across the organization, improvement of health outcomes; integrates and promotes patient safety and...
-
Director Quality
2 weeks ago
Olympia, United States Providence St. Joseph Health Full timeProvidence St. Joseph Health Director Quality (RN) Olympia , Washington Apply Now DescriptionTHE ROLEThis Director provides vision and leadership throughout the organization and for continuous improvement of clinical and service quality outcomes; designs, implements and maintains systems ensuring integration of quality support across the organization,...
-
Director Quality
3 weeks ago
Olympia, United States Providence St. Joseph Health Full timeProvidence St. Joseph Health Director Quality (RN) Olympia , Washington Apply Now DescriptionTHE ROLEThis Director provides vision and leadership throughout the organization and for continuous improvement of clinical and service quality outcomes; designs, implements and maintains systems ensuring integration of quality support across the organization,...