Director of Operations
4 weeks ago
Career Opportunities with TechBridge, Inc.
Current job opportunities are posted here as they become available.
TechBridge is a non-profit that arms other non-profits on the frontline of alleviating the causes of poverty and technology that will allow them to expand the impact of their mission for the millions of men, women and children who suffer from lack of access to shelter, food, employment, education, healthcare, and financial literacy.
TechBridge is seeking a fractional Director of Operations to support the Chief People & Operations Officer on operational duties including human resources, marketing and communications, finance, program execution, and more. The Director of Operations will be an expert at developing company culture, building out processes, identifying gaps, and developing solutions. The Director is a dynamic leader with the ability to work cross-functionally with TechBridge leadership to achieve strategic priorities. The Director will serve as a proxy for the COO.
This is the perfect role for a leader who is extremely detail oriented, is a natural problem solver and is proactive. The Director will create, lead and implement change as well as consistently deliver successful outcomes and completion of projects on time. The Director will work as part of a team and independently and should be extremely adept at leading from the middle. He/she will have the opportunity to make policy recommendations, lead projects and engage with all levels of the organization. As such, the Director is a confident and polished presenter, excellent communicator, professionally savvy and adept at engaging different audiences in person, virtually, and in written form.
The successful candidate will be a creative thinker with a customer/client-focus and possess the ability to handle sensitive issues in a confidential, tactful, and organized manner. Equally important to this role is a demonstrated ability to perform a variety of complex and diverse tasks involving good judgment, integrity, flexibility, accuracy and collegiality. We are looking for someone who thrives in an innovative and fast paced environment, who brings both soft and quantitative skills, and has a passion for the nonprofit space.
Responsibilities
:
Support the Operations team on the vision, development, and deployment of TechBridge’s strategic initiatives in line with TechBridge’s mission
Lead various initiatives across marketing, programs, people operations, and finance
Establish and develop strong relationships across the organization and externally
Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement
Review, analyze, and evaluate business procedures
Implement policies and procedures that will improve day-to-day TechBridge operations
Support budgetary objectives in collaboration with Finance
Communicate and explain new directives, policies, or procedures to managers
Support the improvement of employee services and satisfaction through policy and procedural changes
Lead coordination and integration of efforts among Operations, Programs, Marketing, Community Impact, Development, Engineering, and Consulting to produce smoother workflow and more cost-effective business processes
On occasion develop communications strategy and content for COO
Performs other related duties as assigned
Required Qualifications
:
7-12 years in a managerial or leadership role in Operations or Human Resources
Passion for working in a nonprofit environment; mission driven
Advanced degree; MA in business administration or related
Thorough understanding of practices, theories, and policies involved in business and finance
Demonstrated leadership abilities
Demonstrated experience leading teams
Superior verbal and written communication and interpersonal skills
Superior managerial and diplomacy skills
Extremely proficient in Microsoft Office Suite or related software
Excellent organizational skills and attention to detail
Excellent analytical, decision-making, and problem-solving skills
Experience with business analytics; Salesforce or similar software
Excellent presentation skills
Experience reporting to a Chief
Preferred Qualifications
Advanced degree; MA, MBA or MPA
Ability to manage up and manage staff
Advanced powerpoint and excel skills
Ability to create annual reports and dashboards in Salesforce
Has led and successfully executed large scale projects across different departments
Ability to manage a project from beginning to end
Proactive and takes initiative
Leads new initiatives
Possesses executive presence
Can identify gaps and problems and takes the lead in resolving
Always looking for ways to add value and improve outcomes
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