Gaming Cashier
2 days ago
Provides quick, courteous, and accurate cashiering service to customers. Adheres to all Company service and operating standards. Complies with all federal, state, and local regulations.
Gaming Cashier Duties:
- Maintains and reconciles a cash drawer, and secures cash, coupons, forms, and other related inventory associated with cashiering and casino sports wagering duties. Acts as a sports wagering teller when assigned to that area of the casino floor.
- Responsible for issuance of sports wagering tickets, paying guests, assist in guest usage of the kiosks if needed.
- Exchanges cash or coupons for customers in adherence with established procedures. * Cashes checks for customers in accordance with established procedures.
- Prepares, issues, and receives banks from team members of other departments.
- Assists slot operations in preparing jackpot payouts for customers.
- Must maintain and secure all cash and cash equivalents in possession, while providing accurate reporting and financial transactions through the POS system.
- Performs all cashiering duties in assigned areas as requested, this could include special assignments.
- Evaluates the quality of service provided by cashiering personnel relative to company service and operating standards, and provides immediate positive and constructive feedback to cashiering employees.
- Handles customer complaints, and solicits the support of a supervisor as needed.
- When functioning as the Front Window Cashier, Main Bank Cashier or Chip Bank Cashier, and Gaming Cashier, follows the respective duties and responsibilities of the position that he or she is currently fulfilling as delineated, listed and outlined in Internal Control Section 465a.16.
- Ensures all AML and Title 31 procedures are followed and tracked accurately.
- To the extent possible, this position will be assiged to work the entire shift in either the sportsbook operation or the cage. The position may be reassigned to work one time during their shift where they must remain for the remainder of their shift.
- Inputs betting information into the system, prints tickets, accepts money from patrons for bet placement and gives tickets to guest.
- Accurately maintains a bank and reconciles at the end of their shift for all transactions handled.
- Verifies Winning tickets with supervisor / manager approval where necessary.
- Acts as a point of contact for guests who have questions about sports wagering and bet placement.
- Communicates with management of any issues or concerns they may be presented with.
- Contacts Management if there are any issues with equipment, wagering tickets, guest issues whenever necessary.
- Gives exceptional customer service to all guests who are in the facility.
- Performs all other duties as assigned, including, when necessary the role of Pit Clerk
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Experience and Skills
- High School Diploma or G.E.D. required. Knowledge of standard cage and internal control procedures preferred.
- Must have excellent customer service, math and money handling skills.
- Must be able to lift, bend, kneel, stand, walk, push, pull, and carry weight for a full 8 hour shift. Must be able to work all shifts, and weekends/holidays as required.
- Must be able to communicate effectively in English, both verbally and through written communications.
Job Benefits
Company Benefits include (please note that some are reserved for Full Time Team Members only):
Medical/Dental/Vision after 90 days of continuous full time service
Paid Time off (Vacation, Sick, Holidays)
401K with partial company match (after 6 months of employment - both FT and PT)
Short and Long Term Disability (after a qualifying period)
Employee Dining Room
Free Uniforms and Parking
Brightfunds Charitable Match program
Team Member Assistance Fund
Tuition Reimbursement
Appreciation and Celebration Events
Fun Company Swag
This is not a comprehensive list of benefits offered.
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