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Telematics Program Technician

3 months ago

Tampa, United States Insight Global Full time

JOB DESCRIPTION:

One of Insight Global's clients is searching for a Telematics Program Technician to join their team On-Site on a Full-Time, Permanent basis local to Tampa, FL.

This individual will be responsible for the following duties including, but not limited to, the following:

  • Install, troubleshoot, diagnose, & repair/replace third party telematics devices on construction equipment fleet (equipment & vehicles)
  • Complete work order documentation to capture work scopes.
  • Meet and communicate with internal and external customers to monitor and measure all telematics health & performance.
  • Work with OEMs and 3rd party telematics providers to resolve telematics related issues.
  • Work with this organizations business groups to identify telematics hardware needs for specialty equipment.
  • Evaluate solutions and provide recommendations for complex telematics health/performance issues such as inconsistent cellular connectivity and non-powered asset tracking.
  • Understand the data within daily/weekly/monthly telematics health reports.
  • Identify & facilitate corrective actions for non-compliant device performance in multiple software platforms.
  • Compliance with applicable and required safety standards and procedures.

MUST-HAVE REQUIREMENTS:

  • 1-3 years of experience as a telematics program technician involving OEM and/or third-party telematics solutions.
  • Professional experience with use of a multi-meter and ability to read & understand electrical schematics.
  • Understanding of basic telematics data reporting principles.
  • Experience with Analog/CAN Bus telematics installation.
  • Basic computer skills including MS Office Suite applications, smartphones, and tablets.
  • Basic mechanical knowledge of heavy equipment & vehicles.

NICE-TO-HAVE SKILLS:

  • Machine control data management experience (Trimble Earthworks)