Member Services Associate

4 weeks ago


Sioux Falls, United States Volunteers of America, Dakotas Full time
Department: GreaterGoods

Job Status: Part Time

Reports to: Warehouse Manager

Supervises: None

Schedule: Choose between two schedules: Tuesday, Wednesday, Friday from 8:30 AM - 5:00 PM or Monday to Friday from 12:00 PM - 5:00 PM

POSITION SUMMARY

Are you passionate about helping others and looking for a part-time role that makes a difference? GreaterGoods is seeking a friendly and organized Member Services Associate to join our team. This role is perfect for someone who enjoys interacting with people and wants to contribute to a positive community environment.

GreaterGoods is a nonprofit redistribution center that receives large quantities of hiqh-quality, highly needed goods and distributes them to nonprofit members, including nonprofits, schools and churches. As a Member Services Associate, you'll contribute to the success of this innovative program by greeting and assisting members, processing transactions, and providing exceptional customer service. You'll also help stock products, unload and sort items, and maintain a clean and safe work environment. Your role is essential in creating a welcoming atmosphere and ensuring smooth daily operations.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS STATEMENT(S)
  • Welcome and engage with members, providing exceptional customer service.
  • Process transactions efficiently using the Clover point of sale system.
  • Assist members in finding products and answering their questions.
  • Stay informed about promotions, administrative fees, and product details.
  • Help with stocking and rotating products.
  • Unload, test, and sort donated items.
  • Perform cleaning tasks to maintain a safe and sanitary environment.

Responsible for other duties as assigned.

POSITIONS QUALIFICATIONS SKILLS & ABILITIES

Education: High School Diploma and/or state education requirements preferred;

Experience: No prior experience required, but customer service, retail, or warehouse experience is a plus.

Licenses: Valid driver's license required

Other Requirements: Must be at least 18 years of age

PHYSICAL DEMANDS

A. Ability to Stand, Walk, sit, manually manipulate, reach outward and above shoulders, speak and bend on a daily basis

B. Capability to lift, carry, push or pull up to 50 lbs on a daily basis

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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