Client Technical Support Associate

2 weeks ago


Crescent, United States Charles Schwab Full time

Position Type: RegularYour opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The CS&S Client Technical Support Associate responds to tier II escalated technical inquiries from internal and external clients regarding online access and navigation of website, systems and accounts. Our goal is to support the one call resolution, while still providing a means for further escalation if necessary. Additionally, we provide Client Support and Protection typically related to online access attempts via our electronic channels. We strive to execute the balance of being productive and efficient, while delivering exceptional client service. What you have Required Minimum of one-year prior client service experience. Shift Flexibility: There are various schedules of weekdays, and early evenings shifts. Proven experience utilizing strong troubleshooting techniques, de-escalating, and problem solving, ideally in a Call Center environment. Excellent interpersonal skills, including proven listening skills, and the ability to effectively communicate technical trouble shooting steps in a detailed, well-organized manner over the phone. Demonstrates a technical aptitude by quickly assimilating technical concepts and new technology. Excellent knowledge of common browsers such as Edge, Chrome, Safari and Firefox and a high-level understanding of Apple and Android based mobile devices. Extensive knowledge of PC/Mac computing environments including operating systems, peripherals, & navigating through complex software. Experience working in a team environment, including sharing feedback and knowledge with peers. Passion for service, positive attitude, enthusiasm, professionalism, and strong client focus Promotes and embraces positive client interactions, as well as personal, team, and company improvement. Efficient in utilizing many diverse resources and computer screens simultaneously while delivering exceptional service over the phone. Adept at anticipating and adapting to changing job needs with exceptional results. Effective critical thinking through probing questions to identify solutions in unique situations, while demonstrating sound business judgement. Preferred 2+ years of prior client service experience. 1 year or more of Financial Services industry experience. Excellent technical knowledge of the Internet, Networking, Wi-Fi, and ISP’s. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What’s in it for you At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance



  • Crescent, United States Charles Schwab Full time

    Position Type: RegularYour opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The CS&S Client Technical Support Associate responds to tier II escalated technical inquiries from internal...

  • Travel Nurse RN

    1 week ago


    Crescent City, Florida, United States HealthEcareers - Client Full time

    HealthEcareers - Client is seeking a skilled Travel Nurse RN for a temporary assignment in Crescent City, California. About the RoleSpecialty: Med SurgDiscipline: Registered Nurse (RN)This 13-week contract offers a competitive salary package based on 12 hour shifts and 36 hours per week, with a tax-free stipend amount to be determined.What We OfferA superior...


  • Crescent, Iowa, United States OneStaff Medical Full time

    About OneStaff Medical">We are a nationally-recognized staffing firm seeking talented sales professionals to join our team. With a strong presence in the medical industry, we offer a unique opportunity for individuals looking to make a real impact.">**Our Company Culture**">We value our employees and prioritize their growth and development. Our open-door...


  • Crescent City, California, United States Soliant Full time

    Key ResponsibilitiesWe are seeking a skilled Speech-Language Pathology Assistant to work under the supervision of a licensed Speech-Language Pathologist in Crescent City, CA.The ideal candidate will have a minimum 1+ years speech therapy experience and a strong ability to work effectively as part of a team. Responsibilities:Assist in the assessment and...


  • Crescent City, Florida, United States HealthEcareers - Client Full time

    Med Surg travel nurse RN job available in Crescent City, California.About the PositionWe are seeking a skilled Med Surg Registered Nurse for a 13-week travel nursing assignment.Start Date: Flexible start dates are available.Duration: 13 weeks.Shift: 12 hours per day, with the possibility of overtime.Employment Type: Travel nursing opportunity.Job...

  • Physical Therapist

    4 months ago


    Crescent City, United States HealthCare Support Full time

    Physical Therapist HealthCare Support is actively seeking aPhysical Therapist for a 13 - week contract located in CRESCENT CITY, California. Benefits of this Physical Therapist with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Resources Beyond...


  • Crescent City, California, United States Health Advocates Network Full time

    We are seeking a Medical Support Specialist to work at our facility in California. This position offers a competitive hourly rate of $39.Job Description:The Medical Support Specialist will provide patient care under the direction of nursing staff, record vital signs and medical history, and maintain accurate client records. The ideal candidate will have a...


  • Crescent, United States Giant Eagle Full time

    Job Summary:A Supply Chain Labor Operations Associate provides critical support to the distribution operations team. Primary responsibilities include labor activities, data analytics and reporting labor metrics.About Us:Giant Eagle Inc. is more than just food, fuel and convenience. We're a diverse and talented family of Team Members working together to put...


  • 28 Crescent St, United States Middlesex Health Full time

    Technical Coordinator MT/MLS (ASCP) - MicrobiologySign-on Bonus: up to $10,000.00Hours: Full-Time/40 hoursShift Details: DaysThe Smarter Choice for your Career!Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and...


  • Crescent City, California, United States ProCare Therapy Full time

    At ProCare Therapy, we are dedicated to providing exceptional support to students with special needs.About the RoleThis Paraprofessional position is an excellent opportunity for a passionate and compassionate individual to make a meaningful impact in the lives of students.Compensation and BenefitsWe offer a competitive hourly pay rate of $22-27+, weekly pay...


  • Crescent City, California, United States Walmart Full time

    Walmart is hiring a Retail Sales Floor Associate to work in various roles such as sales, customer service and team member. About the Role• As a Retail Sales Floor Associate, you will be responsible for reviewing customer orders, locating and selecting merchandise on the sales floor, ensuring customer orders are filled accurately, smiling, greeting and...

  • Education Assistant

    1 week ago


    Crescent City, California, United States ProCare Therapy Full time

    At ProCare Therapy, we are seeking a dedicated and experienced Education Assistant to join our team on a contract basis. This role is ideal for an individual who is passionate about supporting students with special needs in a dynamic educational environment.About the RoleThe successful candidate will provide valuable support to our educators and students,...


  • Crescent City, California, United States Walmart Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with other team members to achieve sales goals. About the Opportunity• As a Sales...


  • Crescent, United States Mutual of Omaha Full time

    Financial Representative Trainee (Sales) - Omaha, NE Location: Nebraska Work Type: Full Time Regular Job No: 503247 Categories: Sales, Early Career Programs, Financial Representative Trainee Application Closes: Open Until...


  • Crescent, United States Charles Schwab Full time

    Position Type: RegularYour opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a QA Engineer, you will oversee all testing activities assigned to the team, ensure they are performed...


  • Crescent City, United States RL Klein & Associates Full time

    Job DescriptionJob DescriptionJob Description:Qualification Requirements:Recreation Therapists assigned to Correctional Facility must have the minimum experience/education as follows: Minimum of twelve (12) continuous months of experience within the last three (3) years performing services similar in scope to those defined herein in a public or private...


  • Crescent, United States Calgon Carbon Full time

    Calgon Carbon A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come. Position: Talent Acquisition & Learning Coordinator Location: Headquarters Moon Township, PA Excellent Benefits ...


  • Crescent, United States Calgon Carbon Full time

    Calgon Carbon A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come. Position: Talent Acquisition & Learning Coordinator Location: Headquarters Moon Township, PA Excellent Benefits ...


  • Crescent City, California, United States Soliant Full time

    Job Title: Speech Language Pathology AssistantDescription:We are seeking a dedicated Speech-Language Pathology Assistant (SLPA) to support our team of professionals in delivering high-quality speech and language services to clients of various ages. As an SLPA, you will work under the supervision of a licensed Speech-Language Pathologist to provide assistance...


  • Crescent, United States Accel Therapies Full time

    About Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our...