Customer Assistance Representative Sr.

2 days ago

Rock Hill, United States Enterprise Holdings Full time

Overview:

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch.

This position will be located at: 1020 N. Anderson Rd, Rock Hill SC 29730.

This is a full-time position with elevated hours, working 40+ hours per week and pay is $15 / hour. An employee in this position will be eligible for benefits.

Candidates must be able to work the following schedule:

Sunday: OFF

Monday: 8:00 am - 5:00 pm

Tuesday: 8:00 am - 5:00 pm

Wednesday: 8:00 am - 5:00 pm

Thursday: 8:00 am - 5:00 pm

Friday: 8:00 am - 5:00 pm

Saturday: OFF

Responsibilities:
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old
  • High school diploma or GED equivalent required
  • Must have at least 1 year prior customer service, retail, or administrative support experience
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following schedule:

Sunday: OFF

Monday: 8:00 am - 5:00 pm

Tuesday: 8:00 am - 5:00 pm

Wednesday: 8:00 am - 5:00 pm

Thursday: 8:00 am - 5:00 pm

Friday: 8:00 am - 5:00 pm

Saturday: OFF

  • Customer Service Representative

    7 days ago

    Rock Hill, South Carolina, United States Adecco US, Inc. Full time

    Adecco US, Inc. is currently hiring for a Customer Service Representative to join our team in York, SC.As a key member of our staff, you will be responsible for providing exceptional customer service and support to our clients.The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced...

  • Customer Service Representative

    1 day ago

    Rock Hill, South Carolina, United States Michael's Inc Full time

    Michaels is seeking highly motivated and results-driven individuals to join our Store Team. As a key member of our team, you will be responsible for providing outstanding customer service and assisting customers in finding the products they need.Key responsibilities include:Helping customers shop the store and locating productsProviding a fast and friendly...

  • Customer Service Representative

    6 days ago

    Round Rock, Texas, United States McDonald's Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at McDonald's. As a representative, you will be responsible for delivering exceptional customer experiences through efficient and friendly service.Key ResponsibilitiesPerform cashier duties with accuracy and speedAssist customers at the kiosk with their ordersAssemble...

  • Customer Service Representative

    6 days ago

    Rock Hill, South Carolina, United States CVS Health Full time

    At CVS Health, we are committed to delivering exceptional customer experiences that make a meaningful difference in the lives of our patients. Our Retail Store Associates play a vital role in achieving this goal by providing personalized support and care to our customers.The successful candidate will possess excellent communication skills, a strong work...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 days ago

    Little Rock, United States Family Dollar Full time

    Family Dollar - 5200 WEST 65TH STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    6 days ago

    Rock Springs, United States Family Dollar Full time

    Family Dollar - 1401 DEWAR DRIVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    6 days ago

    Rock Creek, United States Family Dollar Full time

    Family Dollar - 5617 WV 3 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 days ago

    Spring Hill, United States Family Dollar Full time

    Family Dollar - 10620 NORTHCLIFFE BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 days ago

    Church Hill, United States Family Dollar Full time

    Family Dollar - CHURCH HILL SHP CTR [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    7 days ago

    Oxon Hill, United States Family Dollar Full time

    Family Dollar - 6151 LIVINGSTON RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    7 days ago

    Pink Hill, United States Family Dollar Full time

    Family Dollar - 6200 HIGHWAY 11 SOUTH [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 days ago

    Sharon Hill, United States Family Dollar Full time

    Family Dollar - 1440 CHESTER PIKE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 days ago

    Oak Hill, United States Family Dollar Full time

    Family Dollar - 227 S Front St [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    1 day ago

    Holly Hill, United States Family Dollar Full time

    Family Dollar - 8444 OLD STATE RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • Customer Service Representative

    6 days ago

    Rock Hill, United States Crash Champions Full time

    **Champions Do More** At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than...

  • Customer Service Representative

    2 days ago

    Rock Hill, United States Crash Champions Full time

    **Champions Do More** At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than...

  • Customer Service Representative

    8 hours ago

    Little Rock, United States TM Limited Full time

    We are a leading telecommunications consulting firm specializing in sales and marketing strategies that help renowned household brands maximize profitability and enhance their market presence. Through creative, innovative revenue-driving capabilities, we empower our clients to achieve sustainable growth and greater brand visibility. As our firm continues to...

  • Customer Service Representative

    3 days ago

    Castle Rock, United States Circle K Stores, Inc. Full time

    Store 2740666: 94 Wolfensberger Rd, Castle Rock, Colorado 80109 Availability - Shift/ Days Full time Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to b Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    2 days ago

    Spring Hill, United States Circle K Stores, Inc. Full time

    Store 2707485: 6227 Deltona Blvd, Spring Hill, Florida 34606 Availability - Shift/ Days Part time Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be c Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    1 day ago

    Richmond Hill, New York, United States Domino's Pizza LLC Full time

    Job Overview">We are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be the first point of contact for our customers, providing a positive and engaging experience from the moment they walk in the door.About the Role">Your key responsibilities as a Customer...