Business Solutions Analyst, Client Operations

3 weeks ago

Boston, United States Harbourvest Full time
Job Description Summary

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

This position will be a hybrid work arrangement, which translates to 2-3 days minimum per week in the office.

The Business Solutions Analyst sits within Business Analytics & Solutions under Client Operations. The primary function of the Solutions Analyst will be to tackle business problems though isolating issues, defining, developing, and implementing automation and workflow improvements. This role is for a dedicated individual proficient in working with large data sets, innovative in providing solutions to menial processes, and is passionate about success. They also work closely with stakeholders to understand enterprise impact assessment on automation benefits and facilitate communication between the business and technology teams.

The ideal candidate is someone who is:
  • Data-focused and attentive to detail
  • An excellent written and verbal communicator
  • Highly proactive and self-motivated with the ability to meet objectives under minimal supervision
  • Growth-minded, curious, and willing to learn new areas of our business
What you will do:
  • Capture and document business data quality needs through dialogue with business sponsors
  • Locate and define new process improvement opportunities
  • Develop test scripts to automate manual repeatable time intensive tasks
  • Collaborate with business partners to analyze data controls and profile results
  • Identify control gaps, and develop data quality standards/requirements for data controls
  • Define test cases, perform user acceptance testing liaising with the QA and development teams throughout the release process
  • Design & develop new tools to optimize business operations
What you bring:
  • Demonstrated technical knowledge and skills in coding languages (e.g, SQL, R, Python, etc.) and interested in expanding knowledge in this space
  • Experience with LCNC software (Microsoft Power Platforms)
  • Experience with data wrangling software & BI tools (Alteryx & Power BI)
  • Experience with unstructured data is a plus
  • Experience working on data integration projects and partnering with IT is a plus
  • Experience working on system development and business analysis, as well as proficiency in a variety of software, programs, and online platforms.
  • Problem solving skills
  • Ability to research, analyze, and dissect the strengths and weakness of existing business systems
  • Aim to make improvements with existing business processes and workflows
  • Communication skills and ability to coordinate with different departments to learn their operational needs
Education Preferred
  • BS/BA degree in analytically oriented field
Experience
  • 0-5 Years relevant experience preferred


#LI-Hybrid

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