Patient Services Representative Bilingual
1 month ago
The Patient Services Representative (PSR) provides vital customer service via telephone and in person. This position is responsible for answering calls on LCH’s main line, routing calls to appropriate staff, making appointments for the health center and providing basic information. When functioning in the role of front office reception, the PSR directs patients to the proper service, performs patient intake and assessment, provides check-out services, collects and records fees, and provides patient services (appointments and inquiries).
This position will require evening hours and travel between LCH locations.
Minimum Qualifications
- Bilingual fluency in Spanish and English required
- High school diploma, or equivalent, required
- Medical/Vision/Prescription/Dental insurance
- Employer paid basic Life/LTD insurance
- Retirement plan with employer match
- Reimbursement accounts (FSA)
- EAP
- Paid Time Off and Paid Holiday
LCH is a culturally competent, bilingual, bicultural agency. Qualified members of the community are encouraged to apply.
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