Director of Transportation

Job Title:

Director of Transportation & Logistics Department:

Donated Goods Retail (DGR) Reports To:

Vice President of Donated Goods Retail (VP of DGR) FLSA Status:

Exempt / Full Time / Salary Pay Rate:

$90,000 to $110,000 per year Location:

7960 Long Point Rd, Houston, TX 77055 Mission Support: Goodwill Houston (GWH) is leading change, connecting people, and improving potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and to meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work. Position Summary: Supports the GWH Transportation Department with the execution of all set runs in the outlet, store, and ADC operations. This position will lead transportation operations to ensure a safe and timely flow of donations to the appropriate destinations. Responsible for overall strategy and management of GWH’s logistic operation to ensure goods are transported efficiently, and cost-effectively, and optimize the process. Essential Duties and Responsibilities: Leads, directs, and coaches assigned management and team members to maximize donor value, sales per labor hour, and expense-to-revenue ratio for GWH. Provide operational oversight and direction to achieve the objectives of the DGR Team. Select, train, and develop team members to ensure safe and efficient operations as well as mission integration. Plan and adjust a transportation staffing model to meet business needs. Monitors GWH’s Electronic Management System (Samsara) to ensure pre-trip and post-trip inspections, driver routes are completed, Hours of Service, safety scores, etc. to ensure accident-free driving and processing, and minimize insurance costs. Efficient fleet operations in alignment with the United States Department of Transportation (USDOT) expectations where required and as a best practice across the fleet. Follow up with transportation leadership and transportation drivers to ensure routes are completed timely. Utilize linkages and routing system information to update routing schedules and manifests and make recommendations on improved routing and linkages for optimum donors per square foot and to meet operational needs. Routine monitoring of third-party portal(s) to ensure fleet and vehicle maintenance are completed timely. Provide reports as needed. Prepares and maintains required reports, and administrative tasks for personnel (established by Human Resources and Accounting), and paperwork required by the USDOT is completed/provided timely. Monitor, assess, and document the performance of team members to make improvements and/or take corrective action. Lead various initiatives for the Director of Operations and the VP of DGR related to the annual operating plan, development and implementation plans, team goals, and post-mortems where applicable. Provide feedback to the VP of DGR regarding safety, training, productivity, retention, service goals, and input during the budgeting process. Directs and/or conducts audits of vehicles, routes, and salvage loads by utilizing data, direct observation, Samsara, video surveillance, and any other available means. Inspects company vehicles to ensure a safe working environment and a good company image. Direct pre-shift huddles to provide daily expectations, communicate relevant GWH policies and operating procedures, and ensure compliance with various regulatory agencies (DOT, OSHA, etc.). Support in conducting weekly and monthly L10 meetings with transportation staff and drivers to recap operation, and safety performance, and to drive a positive culture. Ensures that accidents, incidents, near-miss reports, vehicle defects, traffic violations, or damage to vehicles are reported timely according to GWH policies. Make data-driven recommendations to improve transportation operations and cost-savings by monitoring and verifying company reports, driver pick-up manifests, timecards, vehicle incident investigations, invoices/billing documentation, etc. Must be able to shadow all direct reports and fill in as needed. Must be accessible via cell phone consistently to receive and address transportation concerns. Demonstrate professionalism and present a friendly, cooperative attitude. Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles. Ability to multi-task, make quick decisions, and work in a team-oriented, fast-paced work environment. Must safely conduct work and report all accidents and/or injuries immediately. Effectively use computer applications, including electronic mail, word processing, spreadsheets, GPS, Internet/Intranet, and other applications as determined appropriate by GWH. Understand and analyze financial statements, sales reports, and other reports required to successfully operate a distribution operation. Must be punctual and have dependable attendance. Adheres to local, state, and federal laws and regulations. A bachelor’s degree in transportation, economics, business administration, or a similar field is preferred. Minimum of three (3) years of managerial experience. Management experience in transportation and/or logistics is preferred. Five (5) or more years of transportation, logistics, and/or supply chain experience is preferred. Knowledge and understanding of US DOT/FMCSA and TX DMV regulations. Experience analyzing metrics and data-driven decision-making. Excellent problem-solving, organizational, and communication skills. Excellent time management and organizational skills. Ability to receive critical feedback and deal calmly and effectively with high-stress situations. Team Safety Composite score 95% or better Dwell Time On-Time Deliveries Out of Route Miles Empty Trailer Readiness in correlation to business needs Retention Rate (measured by annual leadership retention vs. LY and Annual Retention Rate vs. LY) GWH LMS Training Completion 95% or better Must possess the ability to get in and out of and drive a heavy-duty truck. Must have the ability to sit for long periods of time. #J-18808-Ljbffr