Sales & Customer Service Associate

3 weeks ago

Wilmington, United States Massage Envy Full time
Overview

Where Better Careers BeginWe are seeking Sales and Wellness Advisors for our Massage Envy location We offer competitive pay and a culture that focuses on growth and success. If you are looking to develop a loyal clientele and join a locally owned and operated franchise, come join our team

What We Offer You:• $200 Employee Referral Bonus• Annual Anniversary Bonus• 401k with Company Match• FREE Employee Services• FREE Uniforms and Sales Training• Paid Time Off• Membership Commissions and Monthly Bonuses• Medical, Dental, Vision, 401 w/Employer Contribution, Short & Long-Term Disability, Life Insurance, Life Assistance Program, and MORE Benefits• Employee Product Discounts• Growing culture built around the well-being of our team membersRequirements:• Must be willing to educate our customers on the benefits of our Wellness Program and achieve sales goals• Must be able to pass a background check• Must provide an excellent therapeutic experience to all customers

Our commitment to you:We only succeed together, so were looking for people with the passion and experience to be amazing. You will work in an environment where your input is respected and honored. We believe in life-long learning and the opportunity to grow.Apply today to start your journey to not only taking care of others but also yourself

Qualified Candidates:

  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

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