Customer Service Rep(02705) Oakton St

4 weeks ago

Skokie, United States Domino's Pizza LLC Full time
Company Description

We take pride in our team members and our team members take pride in Domino's Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first

Job Description

Customer Service Rep Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

Qualifications
  • Must be 18 years of age or older
  • Must be willing and able to work all stations in-store, such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table


Additional Information

REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS:
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen.
Operate all store equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare products.
Receive and process telephone orders.
Clean equipment and facility approximately daily.

WORK CONDITIONS MAY INCLUDE EXPOSURE TO:
Varying and sometimes adverse weather conditions.
In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in the work area and while outside.
Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc.
Exposure to cornmeal dust.
Confined spaces, such as a walk-in cooler.
Hot surfaces, tools, and products from the oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following):
SENSING
The ability to speak, hear, and understand verbal communication on telephone and in person is necessary.
Near and mid-range vision is used for most in-store tasks.
Depth perception in necessary for all positions.
Personnel must have the ability to differentiate between hot and cold surfaces.
Far vision and night vision are needed for delivery personnel.

TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts.

STANDING
Most tasks are performed from a standing position.
Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas.
Height of work surfaces is between 36" and 48".

WALKING
Walking is frequently required for short distances and short durations.
Personnel must travel between the store and customer vehicles.
Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location.

SITTING
Paperwork is normally completed while sitting.
Driving to and from deliveries or meetings requires sitting.

LIFTING
Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from the floor and stacked onto shelves up to 72" high.

CARRYING
Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line.
Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store.
During delivery, carrying products while performing "walking" and "climbing" duties may be required.

PUSHING/PULLING
This may be required to move trays or products placed on dollies, or to move empty trays or trash cans.
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

CLIMBING
Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance.
During delivery of product, navigation of five or more flights of stairs may be required.

BENDING/CROUCHING/SQUATTING
Performed occasionally to stock shelves and to clean low areas.
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is generally less than one minute and may be repeated frequently.
Forward bending is also present at the front counter and when stocking items.

REACHING
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves.
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

HAND TASKS
Eye-hand coordination is essential. Use of hands is continuous during the day.
Activities frequently require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes.

MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales.

  • Assistant Teacher

    4 weeks ago

    Skokie, United States Oakton College Full time

    Details Posted: 11-Jun-24 Location: Skokie, Illinois Salary: Open Internal Number: Location: Skokie, IL Category: Staff Posted On: Mon Apr 29 Job Description: Basic Function and Responsibility:  Under supervision, in a support capacity, cooperate with and assist teachers to plan and implement a developmentally...

  • Registered Nurse

    4 weeks ago

    Skokie, United States Oakton Community College Full time

    Registered Nurse - Oakton CollegeJob Description: Basic Functions and Responsibilities: Under general supervision, provide health and emergency services as well as psycho-educational programing for students and employees of Oakton College. Approve and maintain records regarding student health career field placements. Characteristic Duties and...

  • Registered Nurse

    4 weeks ago

    Skokie, United States Oakton Community College Full time

    Registered Nurse - Oakton CollegeJob Description: Basic Functions and Responsibilities: Under general supervision, provide health and emergency services as well as psycho-educational programing for students and employees of Oakton College. Approve and maintain records regarding student health career field placements. Characteristic Duties and...

  • Custodian - Oakton Center

    1 week ago

    Skokie, United States SKOKIE PARK DISTRICT Full time

    Oakton Community Center has an immediate opening for a part-time custodian. Our team members receive a complimentary membership to our health club, Fitness First, free pool pass and golf along with other programming discounts. **Duties**: Performs assigned custodial maintenance tasks necessary for the upkeep and cleanliness of the Oakton Community Center....

  • Registered Nurse

    4 weeks ago

    Skokie, IL, United States Oakton Community College Full time

    Registered Nurse - Oakton CollegeJob Description: Basic Functions and Responsibilities: Under general supervision, provide health and emergency services as well as psycho-educational programing for students and employees of Oakton College. Approve and maintain records regarding student health career field placements. Characteristic Duties and...

  • Registered Nurse

    4 weeks ago

    Skokie, IL, United States Oakton Community College Full time

    Registered Nurse - Oakton CollegeJob Description: Basic Functions and Responsibilities: Under general supervision, provide health and emergency services as well as psycho-educational programing for students and employees of Oakton College. Approve and maintain records regarding student health career field placements. Characteristic Duties and...

  • Computer Integrated Manufacturing faculty

    4 weeks ago

    Skokie, Illinois, United States Oakton Community College Full time

    About Oakton College : Oakton College, a caring community of educators dedicated to excellence in teaching and learning, seeks part-time adjunct faculty. Applicants must be strong communicators and effective classroom facilitators who enjoy teaching in a student-centered environment. Candidates with a commitment to working in a culturally competent...

  • Mechanical and CAD faculty

    4 weeks ago

    Skokie, Illinois, United States Oakton Community College Full time

    About Oakton College : Oakton College, a caring community of educators dedicated to excellence in teaching and learning, seeks part-time Mechanical Electrical and CAD faculty to join our College. Applicants must be strong communicators and effective classroom facilitators who enjoy teaching in a student-centered environment. Candidates with a commitment to...

  • Basic Nurse Assistant faculty

    4 weeks ago

    Skokie, Illinois, United States Oakton Community College Full time

    About Oakton College : Oakton College, a caring community of educators dedicated to excellence in teaching and learning, seeks part-time faculty to join our College. Applicants must be strong communicators and effective classroom facilitators who enjoy teaching in a student-centered environment. Candidates with a commitment to working in a culturally...

  • Substitute Child Care Teachers

    4 weeks ago

    Skokie, Illinois, United States Oakton Community College Full time

    About Oakton College : For over 50 years, Oakton College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors.Job Description: The Early Childhood Education...

  • Registered Nurse

    2 weeks ago

    Skokie, Illinois, United States Oakton Community College Full time

    About Oakton College : For 50 years, Oakton College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors.Job Description: Basic Functions and...

  • Registered Nurse

    4 weeks ago

    Skokie, Illinois, United States Oakton Community College Full time

    About Oakton College : For 50 years, Oakton College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors.Job Description: Basic Functions and...

  • Fire Science/EMT Mentor

    2 weeks ago

    Skokie, Illinois, United States Oakton Community College Full time

    About Oakton College : For over 50 years, Oakton College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors. Educate . Transform . Empower . Job Description:...

  • Fire Science/EMT Mentor

    4 weeks ago

    Skokie, Illinois, United States Oakton Community College Full time

    About Oakton College : For over 50 years, Oakton College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors. Educate . Transform . Empower . Job Description:...

  • Orientation Leader Skokie Student Employee

    4 weeks ago

    Skokie, United States Oakton College Full time

    Job DescriptionJob DescriptionOverview: The student orientation leader position is designed to partner with the Office of Advising, Transitions, and Student Success (OATSS) to onboard new Oakton students during the summer Advising & Registration Workshop (ARW). During ARW, orientation leaders will assist with creating a welcoming environment, conduct campus...

  • Computer Integrated Manufacturing faculty

    5 days ago

    Skokie, United States Oakton Community College Full time

    Applicants must be strong communicators and effective classroom facilitators who enjoy teaching in a student-centered environment.Oakton especially values candidates committed to working in a culturally competent environment. Cultural competence integrates and transforms knowledge about individuals and groups of people into specific standards, policies,...

  • Testing Center Monitor

    2 days ago

    Skokie, Illinois, United States Oakton Community College Full time

    Basic Functions and Responsibilities:With support from the Testing Center Coordinator and Assistant Coordinator, the Monitor is responsible for providing professional, quality, effective and efficient customer service to all who utilize testing services at the College: community members, potential students, students, faculty, and staff. To provide this...

  • Testing Center Monitor

    2 days ago

    Skokie, United States Oakton Community College Full time

    Basic Functions and Responsibilities:With support from the Testing Center Coordinator and Assistant Coordinator, the Monitor is responsible for providing professional, quality, effective and efficient customer service to all who utilize testing services at the College: community members, potential students, students, faculty, and staff. To provide this...

  • Computer Integrated Manufacturing faculty

    6 days ago

    Skokie, Illinois, United States Oakton Community College Full time

    Applicants must be strong communicators and effective classroom facilitators who enjoy teaching in a student-centered environment.Oakton especially values candidates committed to working in a culturally competent environment. Cultural competence integrates and transforms knowledge about individuals and groups of people into specific standards, policies,...

  • Registered Nurse

    4 weeks ago

    Skokie, Illinois, United States Oakton Community College Full time

    Basic Functions and Responsibilities: Under general supervision, provide health and emergency services as well as psycho-educational programing for students and employees of Oakton College. Approve and maintain records regarding student health career field placements.Characteristic Duties and Responsibilities:Provide nursing care to students and employees...