Retail Sales Associate

1 month ago

Grand Rapids, United States Carhartt Full time

**Position Location:** Grand Rapids, MI

**Department:** Retail Store Operations

**Reports To:** Store Manager

**FLSA Status:** Non-Exempt (Overtime Eligible)

****Summary****

At Carhartt, it is our mission to build rugged products that serve and protect hardworking people. Our Direct to Consumer retail team offers the ultimate experience of the brand; our deep-rooted values are tangible and exemplified in all we do. Our ambassadors embody the core values and heritage on which our brand was founded: we are inspired by hardworking people, we respect our history while walking bravely into the future, and we strive to do the right thing by working with honesty and integrity.

****Responsibilities****

* Enthusiastically promote the brand by being an ambassador for Carhartt, while ensure actions are in alignment with our corporate mission and values.

* Deliver the ultimate retail consumer experience with every consumer interaction.

* Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story.

* Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed (sorting, folding, restock, etc.).

* Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each and every day.

* Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.

* Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.

* Work as a team member to achieve/exceed the overall store's total revenue goals.

* Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.

* Support execution of community engagement events.

* Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.

* Ownership of ones own development and professional growth.

****Education****

* High School Diploma or GED Equivalent

****Required Skills and Experience****

* Previous retail experience preferred.

* Excellent organization, prioritization and communication skills.

* Exceptional team and collaboration skills.

* Strong PC skills: POS Systems and Microsoft Office.

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