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Reservations Agent

1 month ago

Knoxville, United States IGT Solutions Full time

Position: Reservations Agent (Call Center Agent )

Location: Knoxville, TN 37932 (Work From office )

Work Mode: Work from Office

Education, Experience and Other Skills

? Experience working in the travel industry or personal experience using travel products is preferred (flights, cars, hotels, cruises, vacation packages)

? One (1) year call center experience

? Customer service experience preferred

? Strong knowledge of Microsoft Word, Excel and MS Office preferred

? Commitment to customer service

? Strong typing skills

? Strong familiarity with the internet incl. ability to navigate seamlessly between multiple applications

? Excellent problem-solving and decision-making skills

? Effective written, verbal, and interpersonal communication skills

? High School Diploma (or equivalent) required

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