IT Onboarding
2 weeks ago
Las Vegas, United States
Swickard Auto Group
Full time
Job Type
Full-time
Description
Pay Range:
Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
What Winning Looks Like:
- Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Manage onboarding, off boarding, and transferring employee credentials within a specified deadline.
- Collaborating with your team to proactively find ways to optimize processes.
- Audit system access and further develop the onboarding process to support all locations.
- Identifies records or activities to be reviewed.
- Other duties as assigned.
- Experience with Microsoft applications (Excel, Publisher, Word, etc.). Active Directory, DMS Systems(CDK, Reynolds&Reynolds), and ticketing systems (Manage Engine, Zendesk, Jira) is a plus.
- Two to four years related experience and/or training.
- Automotive Dealership experience preferred
- Computer literacy with navigating multiple monitors and using several browsers and software's.
You will be a key part of the behind-the-scenes operation, supporting the dealerships by ensuring all employees have proper credentials to complete their job duties. Your accuracy and attention to detail will be a critical asset in protecting asset security and the overall success of the auto group.
Benefits of Working at Swickard:
- Ongoing training and support
- Opportunities for continued personal and professional growth.
- We are an Equal Opportunity Employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.
- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We're a hospitality company that happens to sell cars, parts, and service.
- We are a team. Everyone plays a role in our success.
- Culture: Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, and more.
- We have over 2000 employees at 41 franchises in 5 states...and we are still growing
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Requirements
Responsibilities:
- Communicate on behalf of management, including preparing written and verbal communications as requested.
- Prepare department-specific credentials for over 20 dealerships.
- Maintain large databases and spreadsheets to track information.
- Engage with team members with varying levels of technical knowledge, bringing solutions to the appropriate audience level.
- Fulfills department resource allocation and shipping requests.
- Prepare credentials for new and existing employees in industry-standard systems and tools.
- Maintain Department Compliance and Confidentiality
- Organizes and executes with accuracy.
- Ability to think critically and resolve issues.
- Confident with learning how to use multiple tools and systems to produce documentation and communication materials.
