Quality and Process Control Manager

5 days ago


Claremont, United States CertainTeed Full time

Whats the job?

This position is responsible for the leadership and direction of quality systems and process control strategy related to the vinyl siding production process for the Claremont, NC plant. The incumbent will lead efforts to analyze and reduce process variation, develop preventive controls and ensure quality standards are upheld. Additionally, the incumbent will collaborate with Manufacturing, R&D, Central Engineering, Product Management and other critical functional areas to deliver on key organizational objectives with a specific focus on process control and quality systems.

Process Engineering 50%

  • Responsible for managing the Process Engineering function at the facility.
  • Responsible for Operational Excellence through efficient and effective process controls and process design.
  • Administer process and product validation activities to ensure outputs meet requirements.
  • Lead the design and implementation of sustained processes and improvements for new and existing products, including documentation, visual management and training.
  • Maintain technical competence and keep informed on new developments in materials, process technology, and product applications to assure the most appropriate methods and materials are used.
  • Lead efforts to troubleshoot processing problems, and implement control & reaction procedures for operators.
  • Direct the planning and execution of experiments on current production processes and implement engineering improvements to optimize process windows.
  • Manage data collection, analysis, prioritization and presentation of results/recommendations for improvements to leadership team and R&D.
  • Identify and Deliver cost reduction initiatives.
  • Lead efforts to assure Process Standardization to minimize variation

Quality Assurance 50%

  • Responsible for managing the Quality Assurance function and staff at the facility consisting of one Quality Control Supervisor, two Quality Technician and four Inspectors.
  • Lead the design and implementation of the quality management system at the facility to ensure compliance to regulatory and organizational standards.
  • Oversee the CAPA process locally to ensure that failure investigation procedures are followed and sustainable actions are implemented.
  • Proactively plan, control and assure product and process quality in accordance with established quality principles to eliminate potential sources of failure. This includes planning processes, material control, acceptance sampling and measurement systems.
  • Collaborate with R&D, Manufacturing and Product Management to ensure quality standards are integrated into new products and processes so production performance and output meet the standards required.
  • Lead the Change Management process at the facility to identify, prioritize and mitigate risks related to planned changes.
  • Define and oversee raw material, product and process audits to ensure finished goods conform to specified requirements.
  • Manage the development, maintenance and adherence to local standard work documentation, such as quality manuals, procedures and work instructions.
  • Oversee and/or initiate the development of measurement tools that enable product and process evaluation.
  • Administer the verification/calibration process for all process monitoring and product inspection equipment.
  • The incumbent will work under the parameters as defined by CertainTeed, local, state, and government policies and procedures. The incumbent will support and carry out the general objectives and goals of the Siding Products Group and must perform well as a team and individual contributor.

What do you bring?

  • Bachelor’s degree in Civil, Mechanical, Industrial, or Chemical Engineering with minimum 10 years of progressive Quality Assurance or Process Engineering experience in a manufacturing environment through permanent employment.
  • Six Sigma Green Belt/Black Belt strongly preferred.
  • Must possess the ability to; (1) understand new concepts quickly; (2) determine the appropriate approach; (3) organize, schedule and coordinate work; and (4) communicate results or progress effectively.
  • Management experience in Quality Assurance or Process Engineering in a manufacturing environment.
  • Ability to identify & prioritize leading sources of process variation and implement sustainable solutions to achieve process control.
  • Fundamental understanding of quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, supplier relations and performance, leadership, training, interpersonal relationships, improvement systems and professional ethics.
  • Demonstrated experience and advanced knowledge of process control, data collection systems and data analysis.
  • Basic understanding of the audit process including types of audits, planning, preparation, execution, reporting results and follow-up.
  • Ability to develop and implement quality programs, including tracking, analyzing, reporting and problem solving.
  • A thorough understanding of SPC, quality planning and quality improvement tools and techniques.
  • Strong Technical writing and verbal communication skills.
  • Extremely proficient in statistical analysis of data with both Minitab and Excel.
  • Self-motivated and hands-on.
  • Demonstrated ability to use Microsoft Word, Access, Project and PowerPoint.

About us

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firms slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall, and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

What are our perks?

We provide unique options to fit your unique lives Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

  • Excellent healthcare options: Medical, vision, prescription & dental
  • Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
  • Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
  • Tuition Reimbursement: Continuing education for every season of your career
  • Pet Insurance options: Insurance plan & prescription discount program for your furry friends
  • Employee Recognition Programs
  • PerkSpot: Our exclusive one-stop online discount marketplace
  • LiveWell: Rewarding you for living a healthy lifestyle


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