Connection Advisor Intermediate, Remote

4 weeks ago

Minneapolis, United States Hennepin County Medical Center Full time

SUMMARYWe are currently seeking aConnection Advisor Intermediateto join our Connection Center team. This full-time role will primarily work remotely (days).The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM.Shifts will be based on the current business needs and staff seniority.The schedule will be decided following the 6-week training period. The training period will be Monday through Friday 8:00 AM to 5:00 PM schedule and will be held on campus.Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, fire extinguisher, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone.Employees will need to be within a 100-mile radius of our downtown campusPurpose of this position:Under general supervision, answers incoming calls and meets callers needs by scheduling, canceling, or rescheduling appointments for more complex clinics and services using a call center, electronic health record, and departmental technology. Answers inquiries and questions, troubleshoot basic and more complex issues and provides information as needed.A$500hiring incentive is available for eligible external candidates (current employees, contract/temporary workers, and former employees returning to HHS within one year are ineligible).RESPONSIBILITIESAnswers assigned calls for more complex clinics and services; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters and takes messages.Schedules, cancels and reschedules appointments for patients following standard work and departmental policies and proceduresObtains and accurately captures demographic information and patients health insurance information provided by the patient or callerCompletes multiple types of patient registrations in a professional, accurate, customer-oriented and timely manner while following departmental policies and proceduresRequests and processes payments for co-pays, pre-pays and outstanding balancesMeets all departmental quality standardsTransfers calls to Telehealth nurses and/or escalates calls to Team Coordinator or Supervisor as neededProvides overflow call coverage for less complex Clinics and/or ServicesPerforms other duties as assigned, but only after appropriate training#J-18808-Ljbffr

by Jobble

  • Connection Advisor Intermediate, Remote

    1 month ago

    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...

  • Connection Advisor Intermediate, Remote

    1 week ago

    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...

  • Connection Advisor Intermediate, Remote

    4 weeks ago

    Minneapolis, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...

  • Connection Advisor Outreach, Remote

    4 weeks ago

    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...

  • Connection Advisor Associate

    3 weeks ago

    Minneapolis, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...

  • Connection Advisor Associate

    1 week ago

    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...

  • Online Math Teacher

    1 month ago

    Minneapolis, Minnesota, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for a Math Teacher to teach full time for our growing Northern Star Online (NSO) program Northern Star Online (NSO) is a collaborative of 15 independent school districts and four educational service agencies. Our goal is to educate secondary students to be lifelong learners by providing high-quality online courses and...

  • VIP Travel Advisor

    4 weeks ago

    Minneapolis, United States Direct Travel Full time

    Job DescriptionJob DescriptionVIP Travel Advisor – Sabre – Remote Embark on the next step in your career journey with Direct Travel! As a key member of the Corporate Operations team, the VIP Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within...

  • Corporate Travel Advisor

    4 weeks ago

    Minneapolis, United States Direct Travel Full time

    Job DescriptionJob DescriptionCorporate Travel Advisor – East Region – Sabre – Remote Embark on the next step in your career journey with Direct Travel! As a key member of the East Region Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for...

  • Online Special Education Teacher

    2 weeks ago

    Minneapolis, Minnesota, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for qualified candidates to teach as a Special Education Online Teacher for our growing Northern Star Online (NSO) program Northern Star Online (NSO) is a collaborative of 15 independent school districts and four educational service agencies. Our goal is to educate secondary students to be lifelong learners by providing...

  • Online SEL Teacher

    3 weeks ago

    Minneapolis, Minnesota, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for a qualified teacher for a full time position with Northern Star Online (NSO) Northern Star Online (NSO) is a collaborative of 15 independent school districts and four educational service agencies. Our goal is to educate secondary students to be lifelong learners by providing high-quality online courses and learning...

  • VIP Travel Advisor

    3 weeks ago

    Minneapolis, United States Direct Travel Full time

    Job DescriptionJob DescriptionVIP Travel Advisor – West Region – Remote Embark on the next step in your career journey with Direct Travel! As a key member of the Corporate Operations team, the VIP Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients...

  • Online FACS Teacher

    3 weeks ago

    Minneapolis, Minnesota, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for qualified Family Consumer Science teachers for a full time position with Northern Star Online (NSO) Northern Star Online (NSO) is a collaborative of 15 independent school districts and four educational service agencies. Our goal is to educate secondary students to be lifelong learners by providing high-quality online...

  • Online SEL Teacher

    2 weeks ago

    Minneapolis, Minnesota, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for a qualified teacher for a full time position with Northern Star Online (NSO) Northern Star Online (NSO) is a collaborative of 15 independent school districts and four educational service agencies. Our goal is to educate secondary students to be lifelong learners by providing high-quality online courses and learning...

  • Corporate Travel Advisor

    1 month ago

    Minneapolis, United States Direct Travel Full time

    Job DescriptionJob DescriptionCorporate Travel Advisor - Central Region - Apollo - Remote   Embark on the next step in your career journey with Direct Travel!      As a key member of the Central Region Corporate team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel...

  • Corporate Travel Advisor – East Region – Sabre – Remote

    4 weeks ago

    Minneapolis, United States Direct Travel Full time

    Corporate Travel Advisor – East Region – Sabre – Remote Embark on the next step in your career journey with Direct Travel! As a key member of the East Region Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within...

  • Online FACS Teacher

    2 weeks ago

    Minneapolis, Minnesota, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for qualified Family Consumer Science teachers for a full time position with Northern Star Online (NSO) Northern Star Online (NSO) is a collaborative of 15 independent school districts and four educational service agencies. Our goal is to educate secondary students to be lifelong learners by providing high-quality online...

  • Northern Star Online

    1 month ago

    Minneapolis, Minnesota, United States Intermediate District 287 Full time

    Intermediate District 287 is looking for qualified candidates to teach as part-time Online Teachers for our growing Northern Star Online (NSO) program Northern Star Online (NSO) is a collaborative of 15 independent school districts and four educational service agencies. Our goal is to educate secondary students to be lifelong learners by providing...

  • Admissions Advisor

    7 days ago

    Minneapolis, United States Rasmussen College Full time

    Description Admissions Advisor Rasmussen University Online/Remote For over a century, Rasmussen University has provided higher education options and stayed true to our mission to meet the evolving needs of our diverse communities to create well-rounded professionals, ready for in-demand careers. From our first campus opening in 1900 and leading the industry...

  • Remote Travel Coordinator

    4 weeks ago

    Minneapolis, Minnesota, United States Endless Summer Travel Full time

    Remote Travel Coordinator Position Are you an enthusiastic traveler who finds joy in assisting others with curating their dream getaways?If these qualities resonate with you, an exciting opportunity awaits you to join our team as a Remote Travel CoordinatorIn this role, you'll serve as a Remote Travel Coordinator, catering to a diverse clientele that...