Host
5 days ago
Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities. We are hiring a Host/Greeter for a luxury hotel. For immediate consideration apply today.
Job Summary
The Host/Greeter is responsible for providing prompt, friendly, courteous, and efficient service to all restaurant guests while creating a memorable experience by greeting, escorting/directing
guests, providing accurate information, and responding to inquiries, requests, and concerns.
Essential Duties and Responsibilities include:
- Greet arriving guests and determine reservation or place guests on waiting list, when applicable.
- Escort guests to their assigned table or direct them to designated waiting areas.
- Present guests with menus, communicate server name, relay any relevant information, and remove any additional place settings.
- Answer phone calls, take reservations, and respond to inquiries and requests.
- Engage with guests to ensure they are satisfied with food and overall service.
- Must be able to cross-train in other F&B related areas.
- Displays a high level of professional integrity and ethical conduct.
- Maintain calmness and composure under high levels of pressure.
- Adapt to frequent change, fast paced environment, delays, or unexpected events.
- Identifies and resolves problems in a timely manner.
- Demonstrates strong organizational and communication skills.
- Ability to multitask and uses time efficiently and effectively.
- Displays outstanding attendance.
- High school diploma or general education degree (GED); or a minimum of 1 year related experience; or equivalent combination of education and experience.
- Luxury hotel/fine dining experience preferred.
- High volume, fast-paced work environment experience preferred.
- Aloha experience is a plus.
- Open Table experience is a plus.
- Food Handlers card is required.
- Training for Intervention Procedures (TIPS) Certification is a plus.
- Responsible Beverage Service (RBS) certification is a plus.
- Proficient in English- verbal and written.
- Must have flexible work availability- all shifts, weekdays, weekends, and holidays.
- Must be able to occasionally lift and/or move up to 25 pounds.
Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
#ICOM
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