Student Support Specialist 1

4 weeks ago


Ashland, United States Kentucky Community and Technical College System Full time
Student Support Specialist 1 - Career Services

Job no: 494400
Work type: Full-time
Location: Ashland, KY
Categories: Staff

Title: Student Support Specialist 1 - Career Services

Salary Range: $31,680.00

Contract Term Length: 12 Months

Standard Hours: 37.5 hours per week

Work Location: On-Site

FLSA Status: Non-Exempt

College: Ashland Community & Technical College

Campus Location: Ashland CTC College Drive

Department: Academic Affairs

Total Rewards

Ashland Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

  • Exceptional health care, vision, and dental coverage for you and your family
  • Tuition reimbursement/waiver for you, your spouse, and dependents
  • 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
  • Vacation/Sick Time
  • Work-Life Balance
  • 9.5 Paid Holidays
  • 2 Weeks of Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
  • Employee Assistance Program

Job Summary

At ACTC we educate with excellence, serve with purpose and equip our students to succeed for life. We are much more than just buildings and programs: we are a community where students find confidence, collaboration, compassion and success.
We are currently accepting applications for a Student Support Specialist I in the Career Services Department.

Job Duties:
•Operating and managing Handshake's online career development platform to connect students with employers, schedule appointments, and facilitate career-related events.
•Creating and editing professional documents, including resumes and cover letters, tailored to industry-specific language for various professional and technical programs.
•Assisting with the administration of the ACTC Career Services Facebook group, actively engaging students, and utilizing Canva to create compelling job postings and share student success stories on our Facebook page.
•Utilizing professional writing skills to extract, process, and present student information in a polished and effective manner. Familiarity with industry-specific terminology to tailor communications for diverse programs.
•Interacting with employers professionally, assisting with the organization of campus-wide career fairs, and contributing to the planning and execution of various career-related events.
•Efficiently recording and managing data related to student career development, ensuring accurate and up-to-date records.
•Presenting career development skills in classroom settings and one-on-one sessions with students/alumni.
•Collaborating with peers in a fast-paced office setting, adapting to a dynamic work environment, and maintaining a flexible schedule.
•Must be able and willing to travel between three ACTC campuses and work independently in an office space, contributing to a positive and supportive work atmosphere.
•Other duties as assigned

Minimum Qualifications:
•The qualified applicant will have a Bachelor's Degree or equivalent experience and a minimum of two years of related experience. Must has excellent verbal and written communication skills as well as strong presentation skills. The successful candidate will have demonstrated experience with Microsoft Office products and professional writing. Candidate must be willing to travel between the three ACTC campuses and work independently in an office space, contributing to a positive and supportive work atmosphere.

Ashland Community and Technical College is a part of the Kentucky Community and Technical College System. ACTC/KCTCS is an Equal Access/Equal Opportunity/Affirmative Action Institution and is committed to providing equal opportunity through its employment practices. Women and minorities are encouraged to apply.

Advertised: 20 May 2024 Eastern Daylight Time
Applications close:

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