Senior Software QA Engineer
3 weeks ago
Boost Conversions, Improve CSAT and Drive Revenue
Linc is looking for Senior Software QA Engineers who are passionate about their craft, who thrive on challenge and who believe in success through collaboration – people who would complement our existing team of world class developers
Join us in building the best ecommerce conversational AI SaaS platform to revolutionize how retailers and brands engage with shoppers for post-purchase activities and more. Linc is looking for Senior Software QA Engineers who are passionate about their craft, who thrive on challenge and who believe in success through collaboration – people who would complement our existing team of world class developers
We offer a fun, dynamic and result-driven environment. If scale and complexity in a high growth startup excite you, Linc is the right place to be.
About Linc
Linc’s Conversational AI platform delivers automated experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging and voice connected platforms such as Alexa. From brand awareness, to consultative buying assistance to buying assistance, post-purchase and retention, Linc’s platform provides over 85% out of the box automation for all customers’ most commonly asked questions and services.
The end result is higher shopper retention rates and a higher lifetime value with those clients.
As a fast growing startup, Linc has delighted tens of millions of shoppers, and its customer list includes world-class brands like Levi’s, Carter’s, PacSun, Venus, Kimberly-Clark, LampsPlus. Learn more at letslinc.com
Responsibilities
Create detailed, comprehensive and well-structured test plans and test cases
Maintain, expand, and improve our automated testing framework
Manage test cases and process using test management tools
Work with customer success team to triage and identify bugs
Collaborate with development team to develop comprehensive testing strategy
Plan, develop and execute test coverage for all products
Stay up-to-date with new testing tools and test strategies and improve efficiency
Perform software releases, monitor builds, regression and unit test status
Document design, debugging and testing procedures
Key Qualifications
B.S. in Computer Science or a related field
5+ years of industry software QA experience for a cloud-based product
Ability to create test plans, define testing strategies, and identify high-risk areas
Experience with Python testing tools
Deep understanding of the latest web technologies, testing processes, tools, cloud deployments, protocols
Experience building test and staging environments
Programming experience in a Linux/Unix environment
Strong communication and collaboration skills
Nice to Have
Experience in managing black box and white box testing
Experience with SQL and NoSQL databases
Experience with chatbot, such as Alexa, Google Assistant or FB Messenger
Experience with load and performance testing
Experience with Github, Jira, Jenkins, and other development tools
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