Provider Onboard&Eng Navigator

3 weeks ago


Fort Wayne, United States Parkview Health Full time

Summary

Develops and implements a system-wide provider onboarding program. Builds a framework for a provider department-specific onboarding that creates consistency, yet caters to the nature of each service line. Partners with service line leadership to ensure providers have an optimal onboarding experience. Understands Joint Commission onboarding requirements to make certain requirements are met. Understands the perspective of department priorities to improve provider engagement and retention at Parkview. Works closely at the co-worker level to identify cultural strengths and opportunities. Analyzes data such as turnover, engagement survey information, exit interview data, and other sources where provider feedback is obtained. Shares this data with providers as appropriate and solicits feedback. Conducts annual provider engagement survey in partnership with selected vendor and meets with operational and physician leadership in each service line and institute to create and monitor action plans to improve engagement. Recommends retention initiatives based on analysis of short term and long term data and system goals to decrease turnover and increase engagement.

Education

Bachelor's Degree in Health Care, Business, or other related field required.

Licensure/Certification

N/A

Experience

Minimum of 3 years Human Resource Generalist or physician practice leadership experience required, 5 years preferred. Experience with Window applications including Word, Excel, and PowerPoint experience required.

Other Qualifications

Excellent interpersonal skills. Ability to deal tactfully with providers, outside contacts and practice and service line leadership. Good organizational skills with attention to details. Demonstrates a high level of proficiency in oral and written communication. Ability to establish and maintain effective working relationships with providers and leaders. Ability to generate reports and presentations. Demonstrates behaviors and actions that support Parkview's standards. Self-directed and self-motivated.

Why Parkview?

We have everything you're looking for in a career; great compensation and benefits; skill development and career advancement programs and more. At Parkview, we are committed to providing excellent care to each patient within our clinics and medical practices. The success of this mission begins with care team members like you.

  • Benefits: Health benefits, paid time off, employee assistance, community vendor discounts, payroll deduction options
  • Sign-on bonus: For certified and uncertified Medical Assistants, LPN's, and RN's hired in part-time and full-time positions.
  • Education: Clinical Orientation, tuition assistance, certification reimbursement
  • Growth: Parkview's Medical Assistant Advancement Pathway (MAAP)
  • Culture: World-class teamwork, Personalized health journeys for co-workers and family members


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