Director of Quality
4 weeks ago
Job Description
Job Description
Are you ready to embark on a career journey that's more than just a job? At Tampa Family Health Centers (TFHC), we're redefining healthcare, and looking for
Director of Quality
to be part of our dynamic team.
Position Summary
The Director Quality is responsible for all aspects of quality for Tampa Family Health Centers (TFHC). This role includes Quality Assurance, Quality Improvements, and is responsible for total Quality Management, Clinical Quality Care, adherence to State, Federal accreditation agencies regulations, patient safety and culture of safety, disease management and creating, implementing and monitoring policies and strategies to ensure TFHC quality goals are met.
Essential Duties & Functions
Responsible for development, implementation, monitoring and analysis of appropriate methods of quality
assessment/assurance
and quality improvement projects as part of the QI Program; maintains the Quality Improvement Plan (QIP)
Leads and directs process improvement activities that provide more efficient and streamlined workflow
Ensures compliance with industry standard risk management guidelines overseen by regulatory agencies.
Creates and implements audit plans; risk assessments - prepares departmental reports for the Compliance Officer, Compliance Committee, and Chief Medical Officer, as needed
Interacts with the Compliance Committee and Legal Counsel
Conducts quality and risk assessment activities which includes conducting field work at Health Center locations
Creates and may conduct education programs related to compliance and risk-related topics
Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising the Compliance Officer on needed actions
Evaluates, trends and communicates quality related data and reports; present results of improvement efforts and ongoing performance measures of clinical processes within TFHC to senior leaders timely and accurately
Responsible for timely completion of chart reviews and audits; has ownership for measurable results including HEDIS
goals/expectations,
patient experience, employee engagement, and quality improvement
Resource expert for departments in area of process improvement as it relates to quality improvement activities
Acts as the Infection Control Coordinator, ensuring infection control requirements are met
Collaborates with senior leaders to process and monitor risk management review and investigations; responsible for investigating all issue, trends or risks factors that present potential risk to patients and staff
Adhere to all HIPAA, OSHA and accreditation agency rules and requirements
Ensure annual and new hire health screenings are performed
Supervision of staff in Quality Programs Department; carries out supervisory responsibilities in accordance with TFHC policies and applicable law; responsibilities include interviewing, hiring and training employees; planning assigning and directing work; coaching and annual appraisals
Maintains professional and technical knowledge by reviewing professional publications; benchmarking industry best practices; participating in professional societies; professional educational opportunities.
Required
Education, Certifications, Licenses, & Training
Graduate of an accredited nursing school, MSN preferred.
Current and unencumbered nursing license in State of Florida
Current BLS Certification
Certified Infection Preventionist (CIC)
Certified Professional in Healthcare Quality (CPHQ) preferred
Required
Years of Experience
Minimum of (2) years’ experience in a primary health care setting, community health or public health nursing
Minimum (2) years’ experience as a supervisor in a primary health care setting
Required Knowledge, Skills, and/or Abilities
Proficient in the use of an electronic health records system and applicable software applications, i.e. Microsoft Word, Excel, and PowerPoint
Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
Strong communication skills, both written and oral
Demonstrated presentation skills.
Reasoning ability: able to effectively define problems, collect data, establish facts and draw valid conclusions
Comprehensive knowledge of medical diagnostic and procedural terminology
Knowledge of Stated and Federal regulations and requirements related to patient care
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