Customer Service Representative

4 weeks ago


Carthage, United States Peoplelink Staffing Solutions Full time
Summary
Carthage, Mo
$15 an hour
9am-5pm Monday-Friday
Serve as the frontline customer service representative, entering orders and addressing customer needs and questions across various communication formats.

Essential Duties and Responsibilities
  • Serve as the first point of contact for Direct to Consumer and Wholesale Customers, setting a positive tone for interactions.
  • Provide accurate information regarding pricing, promotions, product availability, and delivery times.
  • Process order entries, returns, and exchanges via phone, chat, fax, email, or postal mail.
  • Handle transactions, troubleshoot problems, and resolve complaints with accuracy and promptness.
  • Seek upsell opportunities and achieve monthly sales goals.
  • Engage in outbound calls for renewal or enrollment in specific campaigns.
  • Gather and report customer feedback.
  • Meet or exceed daily productivity and quality standards.
Qualifications
  • Education: High School Diploma or GED required.
  • Experience: At least 1 year of customer service experience, preferably in a call center or phone sales environment.
  • Computer Skills: Proficient keyboard skills, intermediate knowledge of Windows/Microsoft Office Suite, and ability to type 35-40 WPM.
  • Communication Skills: Strong customer service focus, written and verbal communication, phone skills, and effective listening.
Must be able to:
  • Maintain professional relationships with internal and external customers.
  • Support a team environment.
  • Handle confidential information.
  • Be motivated, dependable, organized, detail-oriented, and able to meet aggressive deadlines and juggle multiple priorities.

Physical Demands

Must be able to perform essential functions, including sitting at a desk for long periods, talking on the phone for extended intervals, and occasionally lifting up to 25 pounds. Use of office equipment such as computers, calculators, telephones, copiers, and fax machines is required.

#IND168
#ZIP

  • Carthage, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will work at our Store 0595 located at 408 W Central Ave Carthage, MO 64836.The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team...


  • Carthage, Texas, United States Walmart Full time

    Join us as a Customer Service Representative at Walmart where you will have the opportunity to make a difference in the lives of our customers. As a Customer Service Representative, you will be the face of our company, providing exceptional service and ensuring that every customer leaves our store feeling valued and satisfied.About the Role:Provide prompt...


  • Carthage, Missouri, United States The Corner Mazoo Liquor Full time

    About This OpportunityWe are looking for a skilled Customer Service Representative to join our team at The Corner. As a Customer Service Representative, you will be responsible for providing excellent customer service, processing transactions accurately, and maintaining a safe and clean working environment.Key Responsibilities:Taking Customer Orders: Take...


  • Carthage, North Carolina, United States Harris Teeter Full time

    About the RoleIn this Customer Service Representative position, you will be responsible for providing top-notch customer service to our valued customers. Key responsibilities include:Taking care of customers by satisfying their needs and exceeding their expectations;Ensuring correct bagging procedures are followed for efficient checkout processes;Offering...


  • Carthage, Missouri, United States The Corner Mazoo Liquor Full time

    About the RoleWe are looking for a Customer Service Representative to join our team at The Corner. As a key member of our team, you will be responsible for providing exceptional customer service and sales support.Key Responsibilities:Process customer transactions accurately.Provide outstanding hospitality and service to all guests.Maintain a safe and clean...


  • Carthage, Missouri, United States The Corner Mazoo Liquor Full time

    About the RoleThe Corner / Mazoo Liquor is a dynamic and fast-paced retail environment that offers a unique blend of products and services. As a Customer Service Representative, you will play a critical role in delivering outstanding customer experiences, resolving issues promptly, and fostering a positive store atmosphere.Salary and BenefitsWe offer a...


  • Carthage, Texas, United States Walmart Full time

    About the RoleWe're looking for a skilled and enthusiastic individual to join our team as a Customer Service Representative. In this role, you'll be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized workspace.Key SkillsExcellent communication skillsAbility to work well under...


  • Carthage, Tennessee, United States D T McCall And Sons Full time

    Job OverviewD T McCall And Sons is seeking a highly skilled Customer Service Representative to join our team.This role involves handling daily reports, answering the main phone line, problem solving and other tasks related to customer service.The ideal candidate should possess strong computer skills, communication skills and customer service experience....


  • Carthage, Tennessee, United States Wal-Mart Stores , Inc. Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a customer-focused individual to join our retail store team as a sales associate. This role involves providing excellent customer service, processing transactions, and maintaining a clean and organized store.Key Responsibilities:Greet customers and respond to their inquiries in a...


  • Carthage, Missouri, United States Peoplelink Staffing Solutions Full time

    OverviewAt Peoplelink Staffing Solutions, we are seeking a highly skilled Customer Service Representative Specialist to join our team. This is a fantastic opportunity to work in a fast-paced environment and provide exceptional customer service to our clients.Salary & BenefitsThe successful candidate will be offered a competitive salary of $15 an hour, with...


  • Carthage, Tennessee, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a Cashier & Front End Services to join our team. The ideal candidate will provide exceptional customer service, ensure accurate transactions, and maintain a clean and organized store environment.Responsibilities• Provide a positive customer experience by greeting, serving, and thanking customers in a friendly and professional...


  • Carthage, Texas, United States Loves Travel Stops & Country Store Full time

    At Loves Travel Stops & Country Stores, we're committed to delivering excellent customer service in a fast-paced environment. As a Restaurant Team Member, you'll play a crucial role in ensuring our customers receive high-quality food and service.Key Responsibilities:Provide friendly and efficient service to customers, answering questions about menu offerings...


  • Carthage, Tennessee, United States Walmart Full time

    About the Job"We are seeking a highly skilled and customer-focused individual to join our team as a Retail Sales Associate at Walmart. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and working in a fast-paced retail environment. As a Retail Sales Associate, you will be responsible for providing...


  • Carthage, Texas, United States Walmart Full time

    Your Key ResponsibilitiesProvide excellent customer service, responding promptly to customer inquiries and resolving any issues in a professional and courteous manner.Operate a cash register efficiently and accurately, handling customer transactions and processing returns and exchanges.Maintain a high level of product knowledge, assisting customers with...


  • Carthage, Texas, United States Love's Travel Stops Full time

    Job Overview: As a Restaurant Team Member at Love's Travel Stops, you will be responsible for delivering exceptional customer service and maintaining a clean and safe environment.About the Role: This is a unique opportunity to join a dynamic team where you can grow your career and develop new skills. You will be working in a fast-paced environment, preparing...


  • Carthage, Mississippi, United States The Junction LLC Full time

    Cashier Position Available at The Junction LLCWe are seeking a detail-oriented and customer-focused individual to join our team as a C-Store Cashier. As a key member of our staff, you will be responsible for operating a cash register, managing inventory, and providing exceptional customer service.Main Responsibilities:Operate a cash register accurately and...


  • Carthage, Missouri, United States The Corner Mazoo Liquor Full time

    What We OfferIn addition to a dynamic and supportive work environment, we offer a range of benefits to our employees, including opportunities for growth and development, competitive compensation, and a comprehensive benefits package. Company CultureAt The Corner, we believe in fostering a culture of collaboration, innovation, and continuous improvement. Our...


  • Carthage, Mississippi, United States Walmart Full time

    Overview">At Walmart, we're dedicated to providing our customers with an unparalleled shopping experience.">Job Summary">As a Sales Associate, you'll be responsible for delivering exceptional customer service, working efficiently to process customer transactions, and maintaining a safe and organized store environment.">Your Key Responsibilities">">Meet or...


  • Carthage, Texas, United States Family Dollar Full time

    Family Dollar offers a competitive salary of $40,000 annually for this role. As a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers.Job DescriptionWe are looking for a friendly and approachable individual to join our team as a Customer Service Representative. In this role, you will be the...


  • Carthage, North Carolina, United States Harris Teeter Full time

    Join Our TeamWe are looking for a highly motivated and customer-focused individual to join our Cashier team at Harris Teeter. As a Cashier, you will be responsible for:Providing excellent customer service and ensuring customer satisfactionFOLLOWING company policies and proceduresMaintaining a clean and organized store environmentBenefitsHarris Teeter offers...