Personal Banker Associate I
1 month ago
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
- Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
- Provide guidance to CSRs with respect to the sales and referral process.
- Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
- Act with confidence by answering customer questions and owning customer issues.
- Maintain a position of trust and responsibility by keeping all business confidential.
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
- Adhere to established policies and procedures while opening/servicing the full range of Retail products.
- Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
- Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
- Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- College degree or work experience providing transferrable skills, or, combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
- Normal office environment.
- Extending viewing of computer screens.
- This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
- Travel outside of the affiliate will be required for various classroom training sessions.
#LI-KH1
Personal Banker Associate I
LOCATIONSouthfield, Michigan 48034
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
-
Personal Banker Associate II
1 month ago
Southfield, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations...
-
Personal Banker Associate II
1 month ago
Southfield, United States Fifth Third Full timeMake banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations...
-
Retail Banking Professional
1 month ago
Southfield, Michigan, United States Fifth Third Full timeUnlock Your Potential in BankingAt Fifth Third Bank, we're committed to helping our customers achieve their financial goals. As a Personal Banker Associate I, you'll play a key role in delivering exceptional customer experiences and driving business growth.Key Responsibilities: Use the consultative sales process to build strong relationships with customers...
-
Sales Associate
4 months ago
Southfield, United States Ascena Retail Group Full timeAbout us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...
-
Healthcare Associate
4 weeks ago
Southfield, Michigan, United States Ascension Full timeAbout AscensionAscension is a leading healthcare provider with a rich history of delivering high-quality, person-centered care. Our mission is to expand access to healthcare services for all, and we strive to create a culture that focuses on the mind, body, and spirit of our patients and caregivers.Job SummaryWe are seeking a dedicated and compassionate...
-
Healthcare Associate
4 weeks ago
Southfield, Michigan, United States Ascension Full timeAbout AscensionAscension is a leading healthcare provider with a rich history of delivering high-quality, person-centered care and services. Our mission is to expand access to healthcare for all, and we strive to create a positive impact in the communities we serve.Job SummaryWe are seeking a dedicated and compassionate Healthcare Associate to join our team...
-
Art Director Associate
1 month ago
Southfield, Michigan, United States Mars United Commerce Full timeBreakthrough Commerce SolutionsMars United Commerce is a global commerce marketing practice that creates innovative, connected commerce solutions by balancing humanity and technology. Our MarTech platform, Marilyn, is a game-changer in the industry.Join Our TeamWe're seeking a US-based entry-level Associate Art Director to work remotely on developing shopper...
-
Loan Officer Associate
1 month ago
Southfield, Michigan, United States Extreme Loans Full timeExtreme Loans is seeking a highly motivated and sales-driven individual to join our team as a Loan Officer Associate. This role offers a unique opportunity to jumpstart your career in the financial services industry and potentially reach a six-figure income.We provide paid training and direct access to our expert in-house Training Director, as well as...
-
Traveling Associate Dentist
24 hours ago
Southfield, United States Cortland Dental & Braces - a Benevis company Full timeOverview: Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do! With over 3000 employees in offices across the country from...
-
Bilingual Store Associate
4 weeks ago
Southfield, United States Sherwin-Williams Full timeStore associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...
-
Retail Sales Associate
4 weeks ago
Southfield, United States Best Buy Full timeAs a Retail Sales Associate, you'll be the face of Best Buy for everyone who visits our stores. We'll train you with the skills and knowledge you need to confidently recommend the right tech products and solutions for each customer. By creating a great shopping experience and inspiring people with what's possible, you'll help us enrich lives through...
-
Retail Sales Associate
3 weeks ago
Southfield, United States Best Buy Full timeJob DescriptionAs a Retail Sales Associate, you’ll be the face of Best Buy for everyone who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right tech products and solutions for each customer. By creating a great shopping experience and inspiring people with what’s possible, you’ll help us enrich...
-
(CNA) Certified Nursing Assistant
5 months ago
Southfield, United States Ascension Full timeHiring for FT, PT, and PRN, 8 hr shifts, All shiftsAscension Medical Group Newland Medcial Associates, part of Ascension is looking for caring and compassionate Certified Nursing Assistants (CNAs) to join our team!We’re the second-largest nonprofit system in the U.S., employing more than 150,000 associates. We offer the opportunity to work in independent...
-
(CNA) Certified Nursing Assistant
2 months ago
Southfield, United States Ascension Full timeHiring for FT, PT, and PRN, 8 hr shifts, All shiftsAscension Medical Group Newland Medcial Associates, part of Ascension is looking for caring and compassionate Certified Nursing Assistants (CNAs) to join our team!We’re the second-largest nonprofit system in the U.S., employing more than 150,000 associates. We offer the opportunity to work in independent...
-
Registered Nurse
7 days ago
Southfield, United States Corewell Health Full timeJob Summary As a Registered Nurse with Corewell Health, your primary focus will be delivering exceptional patient care. You will utilize your nursing expertise within the nursing process framework and embrace patient-family-centered care principles to ensure an optimal healthcare experience. Under the guidance of a Nurse Leader, you will play a crucial role...
-
Emergency Room/Trauma Travel Nurse RN
2 weeks ago
Southfield, United States Jackson Nurse Professionals Full timeAn exciting opportunity awaits for a Registered Nurse with experience in caring for patients undergoing life-threatening trauma or illnesses. This is a 13-week contract assignment at a modern hospital facility. As a Travel Nurse, you will be part of a supportive and ambitious team that has been dedicated to building rewarding careers for nurses since 2006....
-
Computer Network Trainer
3 months ago
Southfield, United States Global Information Technology Full timeGlobal Information Technology is a Professional IT training and consulting services corporation that has been in business since 1999. Global Information Technology committed to providing students with the necessary skills and attitudes to secure employment in their field of training.We have an urgent need for Computer Network instructors to teach CompTIA...
-
CompTIA A+/Network + Trainer
6 months ago
Southfield, United States Global Information Technology Full timeGlobal Information Technology is a Professional IT training and consulting services corporation that has been in business since 1999. Global Information Technology committed to providing students with the necessary skills and attitudes to secure employment in their field of training.We have an urgent need for Computer instructors to teach CompTIA A+/ Network...
-
MBA Entrepreneurial Leadership Associate
1 day ago
Southfield, United States EPIC Health System LLC Full timeJob DescriptionJob DescriptionPosition: MBA Entrepreneurial Leadership AssociateWe are seeking an entrepreneurial MBA intern or extern to spearhead key startup projects ranging from new business ventures to the development of units and special service lines. This role offers the unique opportunity to shape the future of our company by leveraging your...
-
Sales Associate
1 month ago
Southfield, Michigan, United States Knitwell Group Full timeAbout UsAt Lane Bryant, we're passionate about empowering women through fashion. Our founder, Lena Bryant, revolutionized the industry 120 years ago, and we continue to lead the way in plus-size fashion. Our inclusive community celebrates all sizes, shapes, and people. If you share our values and believe in the power of clothes to create confidence, you'll...