District Pharmacy Coordinator

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Job DescriptionJob Purpose and Summary:The District Pharmacy Coordinator (DPC) plays a critical role supporting the effective coordination of scheduling in pharmacies across their market. With strong organization skills, high accountability, and consistent follow-through, the DPC ensures that all pharmacist schedules are created and published on time, with coverage and contingency plans in-place, to support day-to-day pharmacy operations and protect against business disruption. The DPC additionally supports the scheduling and staffing of outside immunization clinics, supporting client relationships and ensuring clinic teams are prepared for success. The DPC serves as a timekeeping administrator for market pharmacists and is responsible for accurate and timely execution of pharmacist payroll submission. As a key support to the Pharmacy District Leader (Rx DL), the DPC serves as a delegate to execute base changes, track and monitor vacation requests, manage pay code balances and may support additional administrative activities related to the compliant and effective functioning of market pharmacies, including but not limited to:•Partnering with Rx DL to identify and close any gaps with PIC/POA registrations for each pharmacy location with the state Board of Pharmacy•Escalating and/or following up on issues impacting effective pharmacy operations, e.g. TempAlert excursions, Service Channel tickets, store supply ordering, exception reporting, audits, etc.This is a non-exempt, 30-hour per week role; the DPC may choose to work 10 additional hours per week in a local CVS pharmacy as a Technician to augment their pay and stay closer to pharmacy operations in support of enhanced market performance.Primary Job Duties & Responsibilities:1. Set and maintain Pharmacist schedule for stores in the district, including creation and maintenance of Pharmacist templates, appropriate scheduling of DSPs, pharmacist vacation coverage, and the maintenance of staffing contingency plans (e.g., active and up-to-date call-list for sick call or other required unplanned coverage). Track pharmacist vacation balances and send regular reporting, reminders, and request to ensure pharmacists are utilizing vacation time, partnering with Rx DL for the timely review and approval of all pharmacist vacation requests. Partner appropriately to ensure any Pharmacists eligible for LOA & RA are supported and scheduled effectively. Strive to utilize pharmacist base hours effectively and partner with the Rx DL for timely review of HUB/HOB use. Escalate any financial risk (e.g. Hours Under Base) for the Rx DL's attention. -60%2. Track and submit pharmacist payroll weekly, in accordance with the CVS Pharmacist Payroll Administrative Guide. Enter regular and other applicable non-work time (e.g. vacation, sick, etc.), enter any shift or market-specific requirements (e.g. night rates, predictability pay, etc.), and review for quality assurance prior to submission. - 10%3. Seasonally, manage vaccine clinic scheduling, including inputting clinics into the schedule three weeks in advance, checking the scheduling tool daily for additional clinic requests, revising pharmacist schedules to cover clinics, and preventing client escalations through proactive planning and balancing of priorities. Ensure coverage of any pharmacist holes in store schedules created by clinics that store pharmacists have personally secured and plan to staff. -10%4. Support additional administrative needs at the direction of the Rx DL to support day-to-day pharmacy operations, key initiatives, pilots and ensure safe, effective, and compliant pharmacy operations, e.g. Workday Delegate tasks/job changes (transfers, base changes), following up on PIC/POA registrations, COEs, TempAlert excursions, Service Channel tickets and escalations, audit remediations, etc. -20%Education:High School Diploma or General Equivalent Development (GED) - RequiredAssociates Degree - PreferredOther License(s): Unless otherwise required by the Board of Pharmacy (BOP), Pharmacy Technician Licensure/Certification must be obtained no later than 90 days in role. - RequiredPrior Relevant Work Experience1 to 3 years - Required3 to 5 years - PreferredEssential Qualifications, Essential Functions & Preferred Qualifications:Essential Qualifications and Functions:•Regular and predictable attendance is required and position may require a flexible work schedule to accommodate business needs •1+ years of full-time work experience in a retail and/or corporate environment •High School diploma or GED required; Associates degree preferred •Unless otherwise required by the Board of Pharmacy (BOP), Pharmacy Technician Licensure/Certification must be obtained no later than 90 days in role. State-level licensure and national certification requirements vary by state. •Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals •Strong communication skills in both formal and informal writing and speech •Proven ability to work with a high degree of accuracy and attention to detail •Strong organizational skills to handle multiple tasks simultaneously and meet assignment deadlines with minimal supervision •Proficiency in Microsoft Teams, Word, Excel, PowerPoint, and Outlook •Physical demandso Enter data using a keyboardo Be mobile and remain upright for extended periods of timeo Lift, scan, and bag itemso Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items and as needed to distribute totes or place merchandise on shelveso Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or armo Extend hand(s) and arm(s) multiple directions to place, move, or lift itemso Control precision; quickly adjust machines to exact positionso Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waisto Close visual acuity to perform activities such as: transcribing, viewing a computer/POS terminal, reading, visual inspection involving small partso Occasionally lift of up to 20 - 40lbs. or force and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.o Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accuratelyo Perceive the nature of sounds at normal speaking levels with or without correction; Have the ability to receive detailed information through oral communicationPreferred Qualifications:•Pharmacy Lead Technician experience strongly preferred•Familiarity and experience with mySchedule and Workbrain or other scheduling/time and attendance/payroll systems strongly preferredPay RangeThe typical pay range for this role is:$17.00 - $30.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 03/16/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.