Hospital Laboratory Supervisor
1 month ago
Hospital Laboratory Supervisor
Contract Duration 8+ months
Job Description:
The Hospital Laboratory Supervisor is responsible for all Hospital Laboratory Supervision and delivering on contract obligations.Ensures quality control and follow-up procedures are developed and implemented.Collects and analyzes data and prepares a variety of analyses and reports.Act as leader of the hospital laboratory activities and as part of the overall strategy of the Professional Lab Services (PLS) team to service and grow our business through hospital partnerships.Ensures Laboratory Supervisor(s) are effectively performing duties.The Hospital Laboratory Supervisor is accountable for the accuracy and reliability of all services provided by the departments under his/her supervision.Ensures policies and practices meet all regulatory standards and requirements.Proof of COVID-19 vaccination will be required - exemptions from vaccination requirements for medical and religious reasons will be considered if a conditional offer of employment is extended
Job Responsibilities:
Worked as the supervisor for the Regional Laboratory hospital services and with the national PLS team to develop integration plans based on the structure of the lab management arrangement.Participate in the identification, design, development, and implementation of hospital laboratory management services.Participate in implementation plans, start-up, and ongoing management for both internal (regional business needs) and external customer (hospital client) contracting requirements.Interfaces with internal and external resources to ensure successful and timely completion of the lab management arrangement and the ongoing contract success of operations in accordance with client and company needs.Participates in training hospital management and/or staff and is responsible for evaluating the project's effectiveness and outcome.The manager is a key player in the performance of the project team and evaluates overall team performance.Works with national PLS manager and leadership as well as the regional SLT to manage and execute implementation plan including directing staff resources (both internal and external), evaluating results, creating documentation of newly created processes, and managing overall engagement.The Hospital Service Supervisor has a direct line of responsibility for supervisors and staff at the client locations, to maintain relationships and communications with hospital clients, sales, Professional Lab Services Team,Regional operations and functional partners (procurement, logistics, etc.), throughout the duration of the contract.Regional accountability for a successful and timely client contract launch and ongoing operations.Provide regular and detailed project status to internal team members and clients.Highlight issues, and scope of services, with ongoing monthly and quarterly hospital reporting on productivity, quality, equipment, and process flows.Ensure that any contracted service that contracts a hospital (under lab management or a free-standing contract) to provide testing services for stat or off-hours RRL coverage is delivered in high quality and with all contract terms delivered as agreed on.Ensure that any contracted service where the hospital contracts with *** for reference testing, that samples are prepared for pick up on time; and that any issues with testing performance identified by hospital providers are immediately shared with the laboratory to where the test was referred and collaborates to improve and resolution of those issues.The manager is a key operations contact for Hospital clients that contract with *** for testing services to coordinate service level expectations.Coordinate and act as an operations liaison for regional management and scientific directors' responses of leadership to ensure hospital client satisfaction as well as to foster and identify regional opportunities for deeper Hospital Lab Management services.Lead or participate in internal meetings, client meetings, or cross-functional meetings.Responsible for participating in the development of project plans, meeting documentation, regional action item management, and any other regional deliverables.Collaborates with supply chain/procurement to maintain adequate and efficient levels of inventory.Ability to utilize effective management, and influencing skills both internally and externally to ensure a successful implementation of all services within scope.Knowledge of department metrics goals and actual performance coordinates department activity to achieve metric goalsCollaborates with the Laboratory Director to establish and maintain the laboratory budgetInvoicing, completing requests for capital equipment, and other financial activities as required Manages labor productivity and cost per test
QualificationsRequired Work Experience:
5 or more years of managerial experience in the laboratory industry.Preferred Work Experience:
Prior managerial hospital experience. Must demonstrate ability to lead or manage through supervisory or area lead responsibilities.Physical and Mental Requirements: N/A
Knowledge/Skills:
Lab consolidation experience.Completed courses or experience in Project ManagementCandidate must be results-oriented and capable of working independently in the field.Strong project management, organizational, and analytical skills.Ability to manage multiple engagements concurrently.Strong interpersonal and presentation skills.Ability to work in a very dynamic team environment.Considerable knowledge of the general laboratory services and testing requirements.Demonstrated management and leadership skills.Strong client interaction skills.Excellent verbal and written communication skills.Lean Six Sigma Principles/continuous improvement methodologiesChange ManagementProficiency with key PC software (Word, Excel, PowerPoint)Advanced understanding of data analytics
Education:
Bachelor's DegreeMaster's Degree LICENSECERTIFICATIONS Current State Clinical Laboratory Scientist license if necessary (e.g. California)(Required)
Benefits:
Medical, Vision, and Dental Insurance Plans401k Retirement Fund
About The Company:
Our client empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management.The company annually serves one in three adult Americans and half the physicians and hospitals in the United States, and their 47,000 employees understand that, in the right hands and with the right context, their diagnostic insights can inspire actions that transform lives.As the world's leading provider of diagnostic information services, this company is committed to positively impacting the communities they are a part of by promoting a healthier world, building value for all their stakeholders, and creating an inspiring and inclusive workplace. Inclusion & Diversity are woven into who they are and what they do. The company is inspired by the experiences and perspectives of its diverse employees. Diversity of thought and authentic connections empower this company to create valuable solutions and deliver inclusive care to their patients and communities.
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