Network Operations Center Technician
2 weeks ago
Network Operations Center Technician
- Austin, TX
The Select Group is hiring a NOC Technician for one of our top clients This NOC Tech will perform front line operations and engineering support. This role will be located 100% onsite in Austin, TX. If this sounds like the right opportunity for you, apply today
Available shifts:
Wednesday-Saturday 5:30AM-4PM CT
Sunday-Wednesday 12:30PM-11:00PM CT
Project Details:
Perform front line operations and engineering support to ensure uninterrupted services within our Network Operations Center
Prior Networking experience - experience working in a NOC environment
Telecom/Internet Service Provider experience (highly preferred)
Strong Networking knowledge:
Cisco-based commands
OSI Model
Routing protocols
High speed data, digital video, VOD, switch, LAN/WAN networking
Knowledge/experience providing technical network support, network surveillance/monitoring, and troubleshooting hardware, software, voice/data communication systems, etc.
Interpersonal communicator with effective issue resolution, critical thinking, and time management skills.
Familiar with ticketing systems, inventory tools, monitoring tools, email systems and/or element management systems
Nice to Have Skills:
CCNA or Network+ Certification (bonus)
Cell tower back-haul or commercial experience with Juniper, Alcaltel, Cisco, Adva and/or JSDU equipment
Familiar with Telecom technologies, Multi-System Operator (MSO), Hybrid Fiber Coax (HFC) and/or CPE devices used in Cable
Understanding of fault isolation and troubleshooting
Day to day responsibilities:
Plans and implements enterprise networks and related hardware and software.
Designs and documents network architecture.
Performs assessments on existing technologies to determine performance and capacity gaps.
Establishes security (firewalls, intrusion detection), connectivity and access parameters.
Provides recommendations to optimize network infrastructure. Tests and tunes security devices and systems.
Programs routers and switches. Implements communications technologies (data or voice).
Manages network services from planning phase through implementation.
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