Current jobs related to PT Customer Service Leader - Springfield - Food Lion

  • Customer Service Associate

    4 days ago

    Springfield, United States Michael's Inc Full time

    About Michaels As a retail leader, we strive to deliver an exceptional customer experience. Our store teams work together to create a welcoming environment that makes our customers feel valued and appreciated. As a PT Service Team Member, you'll be part of this team, contributing to the success of our stores.

  • PT Customer Service Specialist

    3 weeks ago

    West Springfield, Massachusetts, United States MIK Full time

    At MIK, we are seeking a highly motivated and customer-focused PT Customer Service Specialist to join our team in WEST SPRINGFIELD, MA. As a key member of our store team, you will play a vital role in ensuring that our customers receive an exceptional shopping experience.About the RoleThis is a part-time opportunity to work with a dynamic retail team where...

  • Customer Service Representative

    4 days ago

    Springfield, Virginia, United States Giant Food Full time

    About UsAhold Delhaize is a global leader in the food retail industry, dedicated to delivering high-quality products and exceptional customer experiences.Our employees are our greatest asset, and we strive to create an inclusive and supportive work environment that fosters growth and development.We are committed to being a diverse and equal opportunity...

  • Customer Service Representative

    3 weeks ago

    Springfield, United States MIK Full time

    About Us: MIK Retail is a dynamic and growing company that values its employees and customers alike. With a focus on delivering excellent customer experiences, we've built a loyal customer base and a strong reputation in the community.Our Mission: To provide top-notch products and services to our customers while fostering a positive and inclusive work...

  • Customer Service Leader

    5 days ago

    Springfield, Illinois, United States Chicken Salad Chick Full time

    Job DescriptionThe Shift Leader will be responsible for overseeing daily operations, including preparing and cooking food products according to CSC recipe and product standards. They will also ensure kitchen cleanliness and sanitation standards are met.">Required Skills and QualificationsConsistency and ReliabilityCheerful and Positive AttitudeValues...

  • Customer Service Representative

    3 weeks ago

    Springfield, Tennessee, United States Sudden Service Full time

    About Us:Sudden Service is a fast-paced and dynamic work environment where every day is different. We pride ourselves on delivering a unique food and fuel experience that sets us apart from our competitors. Our goal is to provide exceptional customer service and maintain a clean, safe, and welcoming atmosphere for our guests. If you are looking for a...

  • Customer Service Representative

    3 weeks ago

    Springfield, Massachusetts, United States Stop & Shop Full time

    Why Work with Us?We're here to feed all of life's moments and make the small wins possible every day. As a PT Clerk in our Front End department, you'll be part of a team that's dedicated to providing exceptional customer service, ensuring accurate transactions, and maintaining a welcoming store environment.Responsibilities:- Operate a cash register and...

  • Customer Service Representative

    3 weeks ago

    Springfield, Illinois, United States Blue Iguana Car Wash Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Customer Service Attendant to join our team at Blue Iguana Car Wash in Springfield, MO. As the front lines of customer interaction, you will be responsible for providing exceptional service and creating a positive experience for every customer who walks through our doors.Salary and BenefitsThis...

  • Customer Service Representative, PT

    3 months ago

    Springfield, United States Circle K Full time

    Circle K - 1801 N Grand E [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Ambassador

    3 weeks ago

    Springfield, Illinois, United States Blue Iguana Car Wash Full time

    Job Overview:  We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Attendant. As the front lines of our company, you will be responsible for providing exceptional service to our customers, converting them into loyal Unlimited Wash Club members, and exceeding their expectations.Company Overview:We are the...

  • Customer Service Representative

    4 weeks ago

    Springfield, Ohio, United States Gordon Food Service Full time

    Gordon Food Service values its employees and provides opportunities for growth and development. As a Delivery Specialist, you will play a key role in ensuring customer satisfaction and driving business success.Key responsibilities include:Providing exceptional customer service and building strong relationships with customers.Maintaining accurate records and...

  • Customer Service Representative, PT Evenings

    3 days ago

    Springfield, United States Circle K Stores, Inc. Full time

    Store 4700140: 1201 Toronto Rd, Springfield, Illinois 62712 Availability - Shift/ Days Part time Evenings Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenge Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative, PT Overnights

    1 day ago

    Springfield, United States Circle K Stores, Inc. Full time

    Store 4700140: 1201 Toronto Rd, Springfield, Illinois 62712 Availability - Shift/ Days Part time Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challeng Customer Service Representative, Customer Service, Representative, Overnight, Retail

  • Customer Service Representative, PT Overnights

    1 week ago

    Springfield, United States Circle K Stores, Inc. Full time

    Store 4700190: 2201 N Dirksen Pkwy, Springfield, Illinois 62702 Availability - Shift/ Days Part time Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chal Customer Service Representative, Customer Service, Representative, Overnight, Retail

  • Customer Service Representative, PT Overnights

    2 weeks ago

    Springfield, United States Circle K Full time

    Circle K - 1901 W Jefferson [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative, PT Evenings

    4 months ago

    Springfield, United States Circle K Full time

    Circle K - 2700 Stevenson Dr [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative, PT Overnights

    4 months ago

    Springfield, United States Circle K Full time

    Circle K - 1940 S MacArthur Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...

  • Customer Service Director

    7 days ago

    Springfield, Oregon, United States Apria Full time

    As a Customer Service Director at Apria, you will play a vital role in delivering exceptional patient care and customer service. We are seeking a seasoned leader with a passion for healthcare and a proven track record of driving results through effective leadership and strategic planning.About This RoleThe ideal candidate will possess a deep understanding of...

  • Customer Service Representative

    6 days ago

    Springfield, Illinois, United States Zillion Technologies Full time

    Job DescriptionZillion Technologies is a global leader in business consulting and technology solutions. We are seeking a skilled Customer Service Representative to join our team.This role involves handling customer inquiries, resolving issues, and providing exceptional service to our clients. You will be responsible for listening to customer concerns,...

  • Customer Service Supervisor

    3 days ago

    Springfield, United States JCK Restaurants Inc Full time

    About UsJCK Restaurants Inc is a proud franchisee of Carl's Jr, committed to delivering exceptional customer experiences and creating a positive impact in our communities.Job OverviewWe are seeking a talented and results-driven Shift Leader to join our team. As a Shift Leader, you will play a vital role in driving sales growth, improving customer...

PT Customer Service Leader

5 months ago

Springfield, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 371132_external_USA-GA-Springfield
Address: USA-GA-Springfield-1451 GA Highway 21 S
Store Code: Store 02826 Front End (7237644)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.