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Digital Product Management

3 months ago

Sunrise, United States American Express Full time

**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join #TeamAmex and let’s lead the way together. How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex. The Enterprise Design & Research team is a global team of highly talented multi-disciplinary designers and researchers. We are highly embedded within the digital product management organization and lead design efforts from concept through to production for the largest servicing channels for American Express, across web, mobile and push. The Design Ops Director will own the design process and ensure designers work collaboratively and deliver against quality standards during the different phases of design and product development. Additionally, this role will require strong collaboration with the design leadership to evangelize design across teams and foster a strong culture and community for designers. The Director, Design Ops reports directly to the VP of Design and together will work closely to evolve our operating model and elevate our practice. * The team is hiring for these varied roles at levels from Associate, Sr. Associate, Manager to Senior Manager. Selected candidate will be allocated to one of these roles & levels depending on the fitment, business needs and candidate's choice and experience. * **Required Qualifications:** + BS or MS degree in computer science, computer engineering, or other similar background + Understanding of building relationships and working with others + Experience of delivering and making things happen + Be highly motivated and maintain a positive, “can-do” attitude in a fast paced environment + An ability to deal with a fast pace and changing needs + Excellent written and verbal communication skills + Has enthusiasm and passion for extraordinary products and services. Employs story telling to articulate product vision. + Curious about the why and how **Preferred Qualifications:** + Understanding of basic Agile principles and/or experience in Agile Product Development + Experience using qualitative and quantitative data to drive backlog improvements + Familiarity with basic UX/UI principles + Experience in matrix organizations and cross-functional environments + Analytical attitude and experience making data driven decisions **Additional Considerations:** + Agile practices and experience with tools like (JIRA, Rally, Mural, Invision, etc.) **Qualifications** Salary Range: $60,000.00 to $110,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: ol.gov/agencies/ofccp/posters to access the three posters. **Job:** Marketing **Primary Location:** US-New York-New York **Other Locations:** US-Florida-Sunrise, US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 24010798