Senior Release Manager

4 weeks ago


San Francisco, United States Nisum Full time

Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto "Building Success Together®," Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today's world, with immersive and seamless experiences across digital and physical channels.

What You'll Do

    • Build and manage various IT application release and production schedules. Lead merge strategies and align cross-channel projects.
    • Managing the various schedules - release, production changes, project timelines, etc.
    • Providing daily metrics/status for the environment and project health (Dashboards or other KPI delivery methods).
    • Verifying gate completion for projects with PCI/Sox implications (checklist).
    • Coordinating projects into existing test environments/maintaining environment schedules
    • Building Release schedules and deployment plans to manage and implement a release.
    • Active management of issues queues from open to closed.
    • Coordinating with project/application & TDS to ensure 3rd party integrations are configured & tested according to project/release schedules.
    • Working with projects, engineering, and QA to define upcoming environment requirements and specifications
    • Determining & coordinating data requirements and dependencies for upcoming projects
    • Fundamental knowledge of applications, systems, and integration points.
    • Work with Engineering/Architects to assess release milestones and adapt/grow them as required over time.
    • Work with Engineering & Project Management (PM) to define interdependencies in deployment plans
    • Define and enforce entry criteria for Production. Acting as a gate.
    • Cross-channel involvement in aligning projects
    • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
    • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
    • Exercises strong judgment in selecting methods, techniques, and evaluation criteria for obtaining results
    • Networks with key contacts outside their area of expertise
    • Demonstrate good judgment and depth of experience in selecting methods and techniques for obtaining solutions
    • Based on tangible and intangible factors, develop recommendations to guide executive management to critical decisions
    • Decisions may impact external relationships, organizational performance/success, and the company's reputation in the industry (customers, business partners, etc.)
What You Know
    • Must demonstrate strong judgment in selecting methods, techniques, and evaluation criteria to achieve desired results.
    • Proficiency in defining and implementing useful metrics and targets for the domain is essential.
    • Proven ability to measurably improve processes and best practices to achieve organizational goals.
    • Experience in forming, motivating, and leading high-performance cross-functional teams is required.
    • Must have a track record of building effective partnerships with developers, architects, QA team, and product managers.
    • Demonstrated ability to network with senior internal and external personnel within their area of expertise.
    • Ability to positively influence change and overcome barriers is essential.
    • Strong leadership skills to encourage teamwork throughout all levels of the organization.
    • Experience coaching, mentoring, and training team members as appropriate.
    • Capable of interacting with business leadership at all levels.
    • Ability to contribute to performance appraisals for team members.
    • Must be able to work under general direction for day-to-day activities but receive general instructions for new assignments and areas of higher complexity.
    • Proficiency in determining methods and procedures for new assignments is required.
    • Ability to coordinate activities of other associates in the group.
    • Involvement in recruiting and hiring of team members is expected.
    • Proficiency in conducting team-building and development activities is required.
Education
    • Bachelor's degree in Computer Science, Information Systems, Engineering, Computer Applications, or related field
Compensation Band
    • $140-145k per year


Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.

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