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Front Desk Agent

4 months ago

Myrtle Beach, United States AVISTA RENTALS LLC Full time

Front Desk Agent - Polynesian Hotel

Job Description -

Front desk agents welcome all guests upon their arrival with a smiling face and friendly attitude. The front desk is often the first point of contact for guests; giving the agent responsibility of a first impression. Some of the daily duties include, but not limited to; checking in and out, issuing room keys/cards, keeping records of guest accounts, processing payments, and making edits to guests reservations.

SHIFT NEEDED- 7AM-3PM and 3PM-11PM

$14/hr

Job responsibilities -

  • Check guests in and out of hotel
  • Taking guest reservations
  • Issue guest keys appropriately
  • Communicate with other departments to meet guest requests
  • Accommodate guests scheduled stay as needed
  • Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs
  • Resolve quest concern; assist in all inquiries relating to hotel amenities and services
Front Desk Agent Requirements -
  • Available to work a flexible schedule including weekends and holidays
  • Previous experience is preferred but not required
  • Strong verbal and written communication skills as well as positive body language
Qualifying team members may enjoy the following benefits -
  • Medical insurance
  • Vision, Dental, Disability, Life, and Accident insurance
  • Paid Vacation
  • Bereavement leave
  • 401 K Plan


Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guest that exceed expectations.