Patient Advocate
1 month ago
Virginia Beach, VA
Overview
Work Shift
First (Days) (United States of America)
Sentara Norfolk General Hospital is hiring a Full-time, Day Shift, Patient Advocate.
Requirements:
- 2 years of Customer Service Experience
- Bachelors Level Degree
- 2 years Mediation Experience
- 2 years Patient Advocacy
- 2 years' experience in an environment where conflict resolution skills were utilized to manage complex communications, difficult persons and situations
- 2 years' experience facilitating the conversion of diverse opinions/thoughts
The Patient Advocate facilitates and promotes continuous quality improvements in the delivery of patient care by maintaining active interfaces between internal and external customers (patients, family, visitors, medical staff, risk management, etc.), maintaining data system of customer issues for use in identifying areas for improvement. Protects the patient's rights; speaking out on the patient's family's behalf when necessary. The Patient Advocate serves as a Sentara direct representative to patients/families that have concerns or questions regarding Sentara services. Staff education to improve patient satisfaction is also expected.
Minimum two (2) years of experience in an environment where conflict resolution skills were utilized to manage complex communications, difficult persons and situations; and facilitating the conversion of diverse opinions/thoughts preferred.
Location Overview: Click here to learn more about Sentara Norfolk General Hospital
Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
Click here to learn more about our employee benefits
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve
Keywords: Patient Advocate, Advocacy, Customer Service, Guest Services, Communication, Professional Services, Mediation, Conflict Resolution, Communication
Job Summary
Facilitates and promotes continuous quality improvements in the delivery of patient care by maintaining active interfaces between internal and external customers (patients, family, visitors, medical staff, risk management, etc.), maintaining data system of customer issues for use in identifying areas for improvement. Protects the patient's rights; speaking out on the patient's family's behalf when necessary. The Patient Advocate serves as a Sentara direct representative to patients/families that have concerns or questions regarding Sentara services. Staff education to improve patient satisfaction is also expected.
Minimum two (2) years of experience in an environment where conflict resolution skills were utilized to manage complex communications, difficult persons and situations; and facilitating the conversion of diverse opinions/thoughts preferred.
Qualifications:
BLD - Bachelor's Level Degree
Customer Service, Mediation, Patient Advocacy
Skills
Microsoft Office
Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.
In support of our mission "to improve health every day," this is a tobacco-free environment.
We have other current jobs related to this field that you can find below
-
Trans Patient Advocate
3 weeks ago
Long Beach, United States APLA Health Full timeJob Details Job Location APLA Health Center, Long Beach - Long Beach, CA Position Type Full Time Education Level High School Salary Range $25.00 - $26.92 Hourly Travel Percentage Up to 25% Job Shift Day Job Category Health Care Description POSITION SUMMARY: Under the direction of the Program Manager for the Trans Wellness Program, the Trans Patient...
-
Trans Patient Advocate
4 days ago
Long Beach, United States APLA Health Full timeJob DetailsJob Location APLA Health Center, Long Beach - Long Beach, CA Position Type Full Time Education Level High School Salary Range $25.00 - $26.92 Hourly Travel Percentage Up to 25% Job Shift Day Job Category Health Care DescriptionPOSITION SUMMARY: Under the direction of the Program Manager for the Trans Wellness Program, the Trans Patient Advocate...
-
Patient Advocate Administrator
1 month ago
Huntington Beach, United States H-Wave Full timeThe OpportunityH-Wave is seeking a Patient Advocate Administrator who has a background in customer service. This person is proactive, thinks ahead, is driven, reacts quickly, and has a demonstrated history of persistence in influencing others. A day in the life of an H-Wave Patient Advocate Administrator consists of verifying information on Worker's...
-
Patient Advocate Administrator
2 weeks ago
Huntington Beach, United States H-Wave Full timeThe Opportunity H-Wave is seeking a Patient Advocate Administrator who has a background in customer service. This person is proactive, thinks ahead, is driven, reacts quickly, and has a demonstrated history of persistence in influencing others. A day in the life of an H-Wave Patient Advocate Administrator consists of verifying information on Worker's...
-
Patient Advocate Administrator
4 weeks ago
Huntington Beach, United States 150501- Electronic Wave Form Lab Inc Full timeJob DescriptionJob DescriptionDescription:The OpportunityH-Wave is seeking a Patient Advocate Administrator who has a background in customer service. This person is proactive, thinks ahead, is driven, reacts quickly, and has a demonstrated history of persistence in influencing others. A day in the life of an H-Wave Patient Advocate Administrator consists of...
-
Patient Financial Advocate
3 weeks ago
Delray Beach, United States Guardian Recovery Network Full time**Patient Financial Advocate** **About Us** Guardian Recovery is a rapidly growing national substance use disorder treatment provider based in South Florida. Our mission is to restore the lives of all those suffering with substance use disorders. Long term, our aim is to lead the way in ethical standards, successful outcomes, and client-centric care. We...
-
Patient Advocate Administrator
3 weeks ago
Huntington Beach, United States 150501- Electronic Wave Form Lab Inc Full timeJob DescriptionJob DescriptionDescription:The OpportunityH-Wave is seeking a Patient Advocate Administrator who has a background in customer service. This person is proactive, thinks ahead, is driven, reacts quickly, and has a demonstrated history of persistence in influencing others. A day in the life of an H-Wave Patient Advocate Administrator consists of...
-
Patient Advocate
1 month ago
Myrtle Beach, United States Proactive Full timeProactive MD partners withcompanies to provide their people with employer-sponsored onsite wellness centers, decreasing costs and making their healthcare benefits more efficient. We providebroad-scope Advanced Primary Care by building relationships with our patience and practicing medicine the way it was meant to be: Compassionate, committed, and...
-
Medical Patient Care Advocate
1 week ago
Huntington Beach, California, United States Discovery Behavioral Health Full timeRespond to all medication refill requests in a timely manner, checking faxes and responding to patient/pharmacy medication inquiries. Submit medication prior authorization in a timely and efficient manner, ensuring proper documentation in each patien Patient, Patient Care, Medical, Outpatient, Advocate, Medical Receptionist, Healthcare
-
Patient Advocate
1 month ago
North Myrtle Beach, United States Proactive MD Full timeProactive MD partners withcompanies to provide their people with employer-sponsored onsite wellness centers, decreasing costs and making their healthcare benefits more efficient. We providebroad-scope Advanced Primary Care by building relationships with our patience and practicing medicine the way it was meant to be: Compassionate, committed, and...
-
Patient Advocate
4 weeks ago
North Myrtle Beach, United States Proactive MD Full timeJob DescriptionJob DescriptionProactive MD partners with companies to provide their people with employer-sponsored onsite wellness centers, decreasing costs and making their healthcare benefits more efficient. We provide broad-scope Advanced Primary Care by building relationships with our patience and practicing medicine the way it was meant to be:...
-
Patient Advocate
1 month ago
North Myrtle Beach, United States Proactive Full timeProactive MD partners with companies to provide their people with employer-sponsored onsite wellness centers, decreasing costs and making their healthcare benefits more efficient. We provide broad-scope Advanced Primary Care by building relationships with our patience and practicing medicine the way it was meant to be: Compassionate, committed, and...
-
Patient Advocate
2 weeks ago
North Myrtle Beach, United States Proactive MD Full timeJob DescriptionJob DescriptionProactive MD partners with companies to provide their people with employer-sponsored onsite wellness centers, decreasing costs and making their healthcare benefits more efficient. We provide broad-scope Advanced Primary Care by building relationships with our patience and practicing medicine the way it was meant to be:...
-
Patient Advocate
2 weeks ago
North Myrtle Beach, United States Proactive Full timeProactive MD partners with companies to provide their people with employer-sponsored onsite wellness centers, decreasing costs and making their healthcare benefits more efficient. We provide broad-scope Advanced Primary Care by building relationships with our patience and practicing medicine the way it was meant to be: Compassionate, committed, and...
-
Hospice - Patient Advocate (Account Executive)
1 month ago
Wallops Island, Virginia, 23337, Accomack County, VA, United States Intrepid USA Full timeIntrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward. We are putting a dent in the homecare universe through our commitment to providing affordable, personalized, patient and family centered medical home healthcare, home hospice, private...
-
Patient Advocate Part-Time
1 month ago
Palm Beach Gardens, United States AYR Wellness Full timeDescription Position at Ayr Wellness Company Description AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing...
-
Patient Advocate Part-Time
3 weeks ago
Palm Beach Gardens, United States AYR Wellness Full timeDescription Position at Ayr Wellness Company Description AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing...
-
Patient Services Advocate
1 month ago
Neptune Beach, United States CareSpot Full timeAre you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at CareSpot. CareSpot proudly serves communities across Florida with a commitment to improving how people experience healthcare. Open seven days a week with extended hours, our...
-
Patient Services Advocate
3 weeks ago
Neptune Beach, United States CareSpot Full timeAre you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at CareSpot. CareSpot proudly serves communities across Florida with a commitment to improving how people experience healthcare. Open seven days a week with extended hours, our...
-
Peer Advocate
1 week ago
West Palm Beach, United States FoundCare Inc Full timeJob DescriptionJob DescriptionPRIMARY PURPOSE:A Peer Advocate (or Peer Recovery Specialist) will work with both behavioral and primary care providers to deliver services that are geared toward helping patients in the development of healthy life choices. The Peer Support Specialist assists patients in the development of strengths-based recovery goals and...
