AYS/DTS Front Desk Agent

Provides information to guest/visitor inquiries; coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities. Excellent guest relations skills. Excellent verbal and written communication skills with guests and co-workers. Excellent telephone etiquette. Detail-oriented, team player. Ability to work well in a fast-paced environment. Ability to work well under pressure. Knowledge of the city and its venues. Answers and processes all calls received through the PBX station in accordance with established standards.Practices warm hospitality and telephone courtesy at all times.Coordinates and inputs all Guestware information and assist in the schedule of Guest Response Agents.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)