Barista

2 months ago

Charlotte, United States Sage Hospitality Full time

Why us?:

UNC Charlotte Marriott is excited to be adding to our team If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey.

#workwhereYOUBELONG.

We are a warm and welcoming here at the UNC Charlotte Marriott, a 226-room hotel featuring 24,000 sq ft of meeting space conveniently located north of the downtown Charlotte area. We are excited to be the newest gathering place featured in the university area with our Golden Owl Tavern. We are easily located north of the city on the campus of University of North Carolina at Charlotte. A compact and cozy place to chill and enjoy managed by Sage Hospitality.

Our team represents the best and brightest in the industry, we are an award-winning team, most recently our property, was awarded the Hotel of the Year from the NFL NFC for outstanding hotel service and ranked in the top ten of Marriott Branded hotels in several categories. Join forces with the top hospitality team and help navigate our guests through their journey. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time.

As a member of the team, you will have the opportunity for personal growth, and to impact the growth and development of your team, while we continue to focus and engage with our community to enrich lives one experience at a time.

The vision for Sage Hospitality is to be recognized by our customers as the best in our business through ensuring a culture that makes the ordinary extraordinary Join us today

Make your mark at the quintessential spot in the University City, a true landmark location.

A Rewarding Experience:

  • Medical, dental, & vision insurance
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Paid time off for vacation, sick time, and holidays
  • Eligible to participate in the Companys 401(k) program with employer matching.
  • Employee Assistance Program
  • Tuition Reimbursement
  • Great discounts on Hotels, Restaurants, and much more
Job Overview:

The Barista is the foundation of the caf. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high-quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.

Responsibilities:
  • Develops enthusiastically satisfied customers all of the time.
  • Provides quality beverages consistently for all customers
  • Maintains Quality store operations
  • Contributes to store profitability
  • Takes responsibility to learn all aspects of the barista position


Qualifications:

Education/Formal Training

High school education or equivalent experience.

Experience

Previous experience in a customer service role strongly preferred.

Knowledge/Skills

  • Must have excellent customer service skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to hear timers and coordinate with other baristas.
  • Must be able to check food quality and read production charts/recipes.
  • Ability to interact with guests in a positive, hospitable manner.
  • Must be able to use the cash register/collect money with accuracy.
  • Ability to work independently and prioritize tasks.
  • Ability to read, write, and communicate in English.
  • Position regularly involves lifting product cases weighing up to 70 lbs.
  • Pushing and pulling carts is required. Regular bending to lift items and supplies. No kneeling.
  • Mobility - regularly moves all around the coffee shop. Continuous standing

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

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