Sr Director Operations Excellence

3 weeks ago

Dallas, United States CSC ServiceWorks Full time

The CSC ServiceWorks Story:

Were the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals benefit from work thats steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

Overview:

Position Summary:

Leads the team focused on process design and continuous improvement to drive operational efficiency and

effectiveness across the network. Primary responsibilities include: 1) Drive and develop connected end-to-end

processes across multiple functions, 2) Facilitate operational consistency across the network, regions, and branches,

3) Be a change agent, 4) Foster a culture of operational discipline, 5) Promote and model a LEAN continuous

improvement culture and approach, 6) Develop team members through thought leadership, coaching, and mentoring,

7) Deploy standardized tools, metrics and reporting to manage execution, drive productivity and quality

Key Job Responsibilities:

CI / Process:

Lead cross functional teams in applying process mapping tools (i.e. VSMs, Flow charts, Swimlane diagrams, etc.) to

document end-to-end processes

Establish end-to-end processes and procedures that make it easy to do business with CSC and create a Best-in-

Class client experience.

Drive development and deployment of standard work instructions and operating procedures across the network

Identify operational problem-solving and continuous improvement (Kaizen) opportunities, prioritize efforts in an

impact matrix, and document/report status in a Continuous Improvement Roadmap (CIR)

Align Continuous Improvement Roadmap (CIR) to the financial and operational network objectives

Collaborate with Analytics team to develop metrics and reporting enabling the oversight, management, and

assessment of end-to-end processes, productivity, and quality

Other duties as assigned

Team Development:

Develop and promote a continuous improvement mindset to ensure operations leaders seek process and

operational efficiencies.

Provide thought leadership, coaching and mentoring to operations business partners (i.e. field, supply chain,

finance, etc.)

Collaborate with Talent Development, HR, and Training partners to build out and deploy training for process, work

instruction, and procedure throughout all levels of the network

Facilitate and coach operational teams on the use of standard Lean problem-solving tools (data analytics/Pareto charting, Cause & Effect diagramming, 5 Whys, and A3) and Kaizen to address performance shortcomings and drive rapid process and performance improvement

Project / Program Management:

Provide support for execution/implementation of the network strategic initiatives/projects.

Key Success Competencies:

Leadership and Management Ability to effectively lead and manage teams and projects, ability to make

informed and timely decisions while considering both short- and long-term impacts, effective communication

skills through active listening and clear articulation, manage and lead organization change, ability to

communicate across multiple levels of the organization (up and down), adept at making presentations,

facilitating meetings, one-on-one conversations.

LEAN / Continuous Improvement Acumen Working knowledge and experience of LEAN / CI principles,

methodologies, and tools; utilize, apply and teach ways to identify of waste, improve profitability, drive quality,

performance, and alignment; ability to lead Value Stream mapping, process mapping, Kaizens

Problem Solving and Decision Making Ability to apply analytical thinking to identify root cause and evaluate

potential solutions, to use critical thinking to be objective, to put decisions into to put decisions into motion,

capable of synthesizing data from multiple sources and distill their findings into actions.

Operational Excellence Establish and maintain processes to ensure consistency and quality in the

operations, drive teamwork and collaboration across multiple functions and teams, focused, intentional results

driven individual, ability to manage through ambiguity.

Innovation and Continuous Improvement Consistently seek out opportunities to enhance organizational

performance, commitment to regularly assessing performance, identifying areas for improvement and

implementing change to achieve better results.

Team Development and Talent Management Foster a collaborative and productive team environment by

building trust where the team feels safe to express ideas and concerns, setting clear, achievable goals,

facilitate open and effective communication, resolve conflict constructively, encourage professional

development. Focus on attracting, developing, and retaining employees.

Benefits & Perks:
  • Work Life Balance
  • 75% Employer Contribution to Medical, Dental, and Vision insurance
  • Health Savings Account with Employer Contribution
  • Year-round Work & Paid Training
  • Company Paid Life, Short-term, and Long-term Disability Insurance
  • 401k with generous Company Match
  • Paid Time Off (PTO) & Holiday Pay
  • Flexible Spending & Health Savings Account
  • Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more
  • Education Reimbursement Program
  • Paid employee Referral program
  • Annual Bonus Potential
What were looking for:

Required Education & Experience:

Bachelors Degree in related field; or 8-12 years related operational continuous improvement, supply chain and/or logistics experience and/or training; or equivalent combination of education and experience
Demonstrated experience with Lean Methodologies, Tools, and Systems
Experience deploying change across multiple operations, functions, and teams

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

  • Sr. Director of Development

    3 months ago

    Dallas, United States Bonton Farms Full time

    Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development  SR. DIRECTOR OF DEVELOPMENT The Bonton Farms Team is seeking a Sr. Director of Development to support fundraising efforts for mission based programming. The Sr. Director of Development manages a team that has the...

  • Sr. Specialist, Chili's Operations Services

    4 weeks ago

    Dallas, United States Brinker Full time

    Sr. Specialist, Chili's Operations Services Human Resources / PeopleWorks Dallas, TX October 17, 2024 --> What does it mean to be a BrinkerHead? We play like a team, take pride in our culture and seek every opportunity to make people feel special. Life is short. Work happy.At Brinker, we connect, serve and give to create the best life for our Team Members,...

  • Sr. Specialist, Chili's Operations Services

    4 weeks ago

    Dallas, United States Brinker Full time

    Sr. Specialist, Chili's Operations Services Human Resources / PeopleWorks Dallas, TX October 17, 2024 --> What does it mean to be a BrinkerHead? We play like a team, take pride in our culture and seek every opportunity to make people feel special. Life is short. Work happy.At Brinker, we connect, serve and give to create the best life for our Team Members,...

  • Sr. Director, Asset Management

    3 weeks ago

    Dallas, United States Prescott Group Full time

    Sr. Director, Asset Management Prescott Group // Dallas, Texas Position Summary & Requirements The Senior Director of Asset Management is a senior leadership role responsible for overseeing and driving the strategic management of a diverse portfolio of commercial real estate assets. This includes maximizing asset value, implementing business...

  • Regional Director of Operational Excellence

    4 weeks ago

    Dallas, United States Gentiva Hospice Full time

    Our Company New Century Hospice, part of the Gentiva family of hospice, home health, palliative, and community care providers, focuses on clinical excellence with compassion and dignity. Our company culture centers around humility, servant leadership, empathy, and innovation while we serve as a leader in the home care industry. Our people and our patient...

  • Director of Operational Excellence and Change Management

    1 month ago

    Dallas, Texas, United States EssilorLuxottica Full time

    Job Title: Director of Operational Excellence and Change ManagementEssilorLuxottica is a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We are seeking a highly skilled Director of Operational Excellence and Change Management to lead our quality control processes, training programs, and change...

  • Sr. Director, Enterprise Architecture

    5 days ago

    Dallas, United States JDA Networks Full time

    Blue Yonder Job Title:Sr. Director, Enterprise ArchitectureLocation:US-RemotePosition Overview:The Senior Director, Enterprise Architecture will report to the Chief Information Officer. As the Senior Director, Enterprise Architecture, you will lead the architectural vision and strategy for our organization's global technology landscape, with a strong focus...

  • Director of Operations

    1 month ago

    Dallas, Texas, United States MW Logistics Full time

    Job Title: Director of OperationsWe are seeking a highly skilled and experienced Director of Operations to join our team at MW Logistics. As a key member of our leadership team, you will be responsible for developing and implementing operational strategies to drive business growth and improve efficiency.Key Responsibilities:Develop and implement operational...

  • Senior Operations Director

    4 weeks ago

    Dallas, United States Alkegen Full time

    Job RequirementsWhy work for us?Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live...

  • Senior Operations Director

    4 weeks ago

    Dallas, United States Alkegen Full time

    Job Requirements Why work for us? Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live...

  • Senior Operations Director

    3 weeks ago

    Dallas, United States Alkegen Full time

    Job Requirements Why work for us? Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live...

  • Director of Operations

    4 weeks ago

    Dallas, United States Swingle Collins & Associates Full time

    The Director of Operations will be responsible for overseeing the day-to-day operations of the agency, ensuring that all teams are functioning effectively and efficiently. This role will require a strategic thinker with strong leadership skills to manage complex situations, optimize workflows, and enhance team performance. Key Responsibilities: Operational...

  • Director of Operations

    4 weeks ago

    Dallas, United States Swingle Collins & Associates Full time

    The Director of Operations will be responsible for overseeing the day-to-day operations of the agency, ensuring that all teams are functioning effectively and efficiently. This role will require a strategic thinker with strong leadership skills to manage complex situations, optimize workflows, and enhance team performance. Key Responsibilities: Operational...

  • DevOps Principal Architect

    2 weeks ago

    Dallas, United States Ness Digital Engineering Full time

    Ness Digital Engineering is seeking a dynamic professional with 15+ years of experience to fill the role of Principal Architect (Sr Director). In this pivotal position, you will lead the charge in steering the AWS cloud, VMWare Infrastructure, and DevSecOps services at Ness, with a primary focus on next-generation product innovation, core competency...

  • Director of Operations

    1 month ago

    dallas, United States Swingle Collins & Associates Full time

    The Director of Operations will be responsible for overseeing the day-to-day operations of the agency, ensuring that all teams are functioning effectively and efficiently. This role will require a strategic thinker with strong leadership skills to manage complex situations, optimize workflows, and enhance team performance. Key Responsibilities:Operational...

  • Director of Operations

    2 months ago

    Dallas, United States Swingle Collins & Associates Full time

    The Director of Operations will be responsible for overseeing the day-to-day operations of the agency, ensuring that all teams are functioning effectively and efficiently. This role will require a strategic thinker with strong leadership skills to manage complex situations, optimize workflows, and enhance team performance. Key Responsibilities:Operational...

  • Director of Operations

    2 months ago

    dallas, United States Swingle Collins & Associates Full time

    The Director of Operations will be responsible for overseeing the day-to-day operations of the agency, ensuring that all teams are functioning effectively and efficiently. This role will require a strategic thinker with strong leadership skills to manage complex situations, optimize workflows, and enhance team performance. Key Responsibilities:Operational...

  • Healthcare Sr. Budget Analyst

    6 days ago

    Dallas, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a 4 to 5 month contract employment opportunity for an experienced Healthcare Sr. Budget Analyst in DALLAS, Texas, United States. This role lies within the Healthcare, Hospitals, and Social Assistance industry and primarily involves managing budget-related tasks for our extensive network of clinics and providers....

  • Operations Director

    2 weeks ago

    Dallas, United States Pressed Roots Full time

    The Store Operations Director will report directly to the CEO and serve as a key strategic thought partner with her. This role will oversee a range of operational functions to ensure the smooth and efficient operation of the Pressed Roots business. This role is crucial in driving operational excellence, optimizing resources, and managing expansion...

  • Operations Director

    5 days ago

    Dallas, United States Pressed Roots Full time

    The Store Operations Director will report directly to the CEO and serve as a key strategic thought partner with her. This role will oversee a range of operational functions to ensure the smooth and efficient operation of the Pressed Roots business. This role is crucial in driving operational excellence, optimizing resources, and managing expansion...