Continuous Improvement Specialist

2 months ago

Deerfield, United States Discover Full time
Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

The Continuous Improvement Specialist is responsible for leading cross-functional process improvement projects within the Payments Network and helping oversee the monthly billing of fees to business partners (i.e. Processors, Financial Institutions) across billing product lines.

The Continuous Improvement Specialist will manage projects from inception to implementation. They will lead project teams to ensure projects are completed on time, within budgets, and meet business needs, in addition to actively managing and escalating risk and customer-impacting issues within the day-to-day role to management.

Responsibilities
  • Gathers business requirements and translates them for project teams. Manage all aspects of each project. Leads project teams to ensure projects are completed on time, within budget, and meet business needs.
  • Assembles project teams. Aligns roles and responsibilities for all project resources. Ensures project progress is tracked and team members are providing progress updates.
  • Assists with business requirements analyses. Manages project scopes, issues, and risks. Ensures change controls are executed appropriately. Estimates work efforts and manages resources.
  • Documents agendas, meeting minutes, action items, project plans, and issue logs. Communicate project statuses to stakeholders.
  • Supports billing of monthly fees across all product lines to network business partners (i.e. processors, financial institutions, etc.).
  • Acts as Billing SME for monthly fees across network business.
Minimum Qualifications

At a minimum, here's what we need from you:
  • Bachelor's Degree in Arts, Information Technology, Business Administration and Management, or related field
  • 4+ years of experience in Project Management, Computer Science, Infrastructure Technology Solutions, or related experience
  • In lieu of a degree, 6+ years of experience in Project Management, Computer Science, Infrastructure Technology Solutions, or related experience
Preferred Qualifications

If we had our say, we'd also look for:
  • 6+ years of experience in Project Management, Computer Science, Infrastructure Technology Solutions, or related experience
  • Agile and/or Kanban, PMP
  • Proven project management/process improvement skills
  • Data driven mindset (comfortable with Excel/Pivot tables, etc)
  • Ability to work cross-functionally and lead meetings
#LI-BP1

Application Deadline:
The application window for this position is anticipated to close on Jul-22-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:
The base pay for this position generally ranges between $75,500.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:
  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • STD, Life, LTD and AD&D
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan


Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireA[redacted]. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

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