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Credit & Collection Specialist

4 months ago

Indianapolis, United States Grundfos Full time

Would you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings? Are you eager to utilize your technical expertise and support customers? Then we have an interesting position in Peerless for you.

What is the job about?

Peerless Pump Company, a Grundfos subsidiary, is seeking a Credit & Collection Specialist to join our Finance team. The Credit & Collection Specialist executes all activities as defined in the PPU Credit Policy for Peerless Pump and is responsible for timely and quality cash collection on the assigned portfolio. This position reports directly to the Finance Director and will operate out of the Indianapolis, IN facility in a hybrid function.

Relocation for this position cannot be supported and qualified candidates must have authorization to work in the USA without support.

Your main responsibilities:

  • Prompt, proactive and effective communication with external customers on daily basis, with obtaining current information on outstanding cash.
  • Register payment promises.
  • Make sure promises are kept and follow up on broken promises.
  • Monitor aging of accounts and initiate phone calls to customers to arrange payments on time.
  • Identify and resolve complex issues on accounts.
  • Perform total account management utilizing SAP FSCM Credit& Collection and dispute management tools.
  • Assist credit management function in order to set up right credit limits to customers.
  • Coordinate timely dispute resolution.
  • Effective collaboration with cash application function to minimize unapplied cash on the assigned portfolio.
  • Timely evaluation if credit or debits need to be issued.
  • Daily handling of order releases as per DOA.
  • Perform account reconciliations, reduce account aging as much as possible.
  • Establish clear and concise communication with debtors, internal and external stakeholders.
  • Assist in forecasting cash collection, escalate issues to appropriate internal and external contacts to minimize past due and bad debt and improve DSO.
  • Perform high standard reporting tasks to assist team management.
  • Preparation and attending reoccurring cash calls.
  • Assist in portfolio health monitoring, identify concerns, trends, write off recommendations.
  • Participate in any assigned projects, process improvements, simplification.
  • Review and finalize account creation & change requests.
  • Set and maintain credit limits in accordance with the PPU Credit Policy.
  • Notify the correct people when cash in advance payments come in.
  • Process credit card orders.
  • Collect Resale Tax Certificates on customer accounts.
Your background

We imagine that you have:

Qualified candidates will have a university or college degree in economics or finance preferred, or equivalent (or commensurate experience).
  • Most likely to have 3-5 years' experience in a similar role or in Shared Service environment.
  • Advanced level of English.
  • One additional European language on advanced level is good advantage.
  • Great understanding and overview of the end-to-end Order to Cash processes.
  • Experience in driving projects or process improvement initiatives in an SSC environment.
  • Solid and stable Excel knowledge.
  • SAP knowledge is beneficial.
  • Travel for business as needed (less than 10%).
What's in it for you?

What are your goals? Here at Peerless it's our mission to enable you develop and fulfil your aspirations, both career and personal. You'll find that your fresh ideas will be welcomed and make a difference in how we conduct our business.

In addition, your day-to-day benefits as a regular, full-time employees include:
  • 5 paid holidays; paid time off for volunteering; up to 20 paid vacation days. Vacation hours are accrued on a prorated basis, based on your hire date within the calendar year.
  • Competitive medical, dental, and vision plans; 401(k)-match program.
  • Annual bonuses, parental support, engaging team buildings.
  • Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
  • Long-term career development with regular dialogue, as well as continuous learning and development opportunities.
  • Access to the modern Grundfos Academy to pursue further both personal and professional development.
  • Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.


If this job sounds interesting, please send your resume and cover letter by clicking "Apply".

We look forward to hearing from you.

If you would like to dig deeper into the Peerless universe, please visit us and check out why our employees are Peerless.

Grundfos needs and welcomes professional people from all corners and backgrounds by providing equal employment opportunities for all applicants and employees and prohibits discrimination and harassment of any type. Employment decisions at Grundfos are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All qualified applicants are encouraged to apply. Learn more about your rights as an applicant and pay transparency. Accommodations are available for applicants with disabilities.

We look forward to hearing from you.

About Grundfos
Grundfos is one of the world's leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world's water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team
We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.