Shift Lead

3 weeks ago


Los Angeles, United States Krispy Kreme Full time

Job Description

Job Description

Benefits: Dental insurance Employee discounts Health insurance Vision insurance

Shift Lead

is responsible for overseeing the safe, productive, and efficient operation of all activities at our Krispy Kreme Kiosk located inside the Amazon Fresh Store. This involves supervising shift personnel and ensuring that all Krispy Kreme policies are strictly followed. Other responsibilities include the following, but are not limited to:

On the Move Get ready to get moving This role will involve carrying and lifting boxes, packing doughnuts, sweeping or mopping, communicating with customers and fellow Krispy Kremers, filing orders and using the phone. You might lift up to 50 pounds from time to time.

Guest Services Shift Leads serve as a role model to team members and other Krispy Kremers. They set the tone and create an environment for exceptional customer service You will know how to handle difficult situations with customers and other matters in the shop in a professional and humble way. We want all our customers to be happy with their experience in every one of our shops You'll also ensure all our products are up to the highest standard- the Krispy Kreme standard. You'll maintain shop organization, answer the phone, and communicate with our Producing shop and team when needed.

Sales You'll help lead sales by suggestive selling, knowing and pushing promotions, educating the employees on all initiatives and leading by examples.

Safety and Sanitation Make sure the shop is clean and safe Shoes, floors, overall cleanliness is always a top priority.

People You'll supervise shifts and demonstrate leadership.

Requirement : All managers must be available to work any and all shifts.

If you think you have what it takes and are eager to join a team of Rock Stars and Doughnut Enthusiasts, APPLY TODAY

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